Hotel terbaik di Eagle Farm

We originally booked into the Novotel on a premium king room rate paying $319 to include breakfast. This was booked incorrectly due to some glitch in their booking system - which meant I couldn’t stay there at the time I wanted to and I was given a credit to use at another time. We used this credit last night and when checking in we were told we could park downstairs. No mention anywhere of cost. We went to our room and upon showering at around 11:30 - our shower was blocked and wouldn’t drain. We had to call front desk and at midnight nearly had to change rooms so we could shower. Came down in the mornign to have our buffet breakfast that we paid for - and we’re told that we weren’t on the list and couldn’t have breakfast without paying again. Off to reception and point out that not only did we actually already pay for breakfast in our original booking but pointed out that we have paid $319 for our room and right now on the website you can pay $310 for the same room WITH breakfast included. The manager Teresa was extremely unhelpful and told us that there’s nothing to be done about it. We would have to just wait to talk to reservation team in an hour. We decided to check out and leave. Still nothing mentioned about parking and yet when I go to exit the car park I was asked to pay $25 to validate parking! Absolutely unacceptable service. We should have been comped breakfast straight away as ANY one can see we clearly paid a rate that matches breakfast and it’s not OUR fault that Novotel lost track of it and didn’t book the follow up room properly. I travel for work multiple times a month and I will never recommend a Novotel again for either business or personal use.

With a morning flight out of Brisbane Airport we booked a stay at the Best Western Airport 85 Motel as it is close to the airport, and reasonably priced (Best Western member rate). Parking is limited so best bet if you wish to keep parked off street and want to dine out order an Uber/Taxi. The hotel is opposite Doomben train station and under one of the flight paths out of Brisbane Airport, so expect train horns and aircraft noise until later in the evening. The air-conditioning was a touch noisy bordering on intrusive. Unfortunately, some hours after checking out we were charged for a bottle of wine which we certainly did not have. However it is difficult to argue the point when you’re several hundred kilometres away interstate, so we’ll simply vote with our wallet and stay elsewhere next time.

I booked direct for a 1 night stay after my 14 day covid isolation after returning from overseas. People were lovely and the room was great. Everything I needed before my flight to Cairns. There is a Woolworths in walking distance where I grabbed some food and supplies. It is a Motel not a Hotel and was more than adequate for my stay I would recommend it if you are looking for a spacious quiet room for the night or a base for a few days.

I felt like I landed on another planet at this place. I arrived just before 7:30pm and the woman at the front desk could not have been more lovely and helpful. Unfortunately my room (1) was quite musty and the smell really unpleasant, so I opened the window to air it out a bit, but then got cold so closed it. It was then that I realised that though the bed was nicely made, for some reason it was made without a blanket. I found the blanket in the cupboard, but the cupboard was so mouldy, I was afraid to touch the blanket. Luckily I just happened to be traveling with my hot water bottle, so I used that and one of the towels on the bed to keep me warm. The continental breakfast was a nice bonus, very clean and tidy but it was in the breakfast room that I realised that every single person there was male. They all seemed to kind of know each other as well, so I wondered if it was maybe a halfway house? I couldn't figure it out. Even so, they all seemed pleasant enough, though I felt a bit out of place. Like I was intruding on something and didn't belong there. In the end, though I'm quite simple in my needs, it was a bizarre experience that I don't think I need to re-live. Oh yes, I will mention that the shared toilets were spotless. And the building that they advertise is not the building I stayed in, so that also added to things not quite making sense. I had landed in the Twilight Zone!

Close to the airport and wonderful for an early morning flight, the hosts are very lovely and helpful. The rooms are clean and comfortable, everything was in working order. To be honest the air con was great on a hot day, and close to some to shops.

The room was clean & today & the bed was very comfortable. Plenty of hot water for the shower & basin but be careful as the hot water comes our extremely very very hot & instant. It seems everyone has trouble locating the key pads. This is because they are digital screens, so when you arrive you just see a box & no keypad. Ad this is a keyless entry check in hotel I would suggest the instructions explain you won’t see a key pad but a little box & tap on it to light up digital keypad. We were in room 13 next to the closed reception and we heard many people ringing the helpline because they couldn’t locate the key pad for entry to the carpark or hotel. Our TV kept switching off at night with the screen message no signal, so we couldn’t watch TV any night which was extremely disappointing. We had 2 chairs in the room and one had faulty legs and was unsafe to sit on. We found the location good as it was a very casual walk to restaurants & cafes in Racecourse Rd. There is a fish & chip takeaway shop directly opposite the hotel. We were a little disappointed in that we would have liked a balcony as per the photo, but not all rooms have balconies.

With an unexpected couple of nights to spend in Brisbane, and looking for something relatively close to the airport, I chanced upon this great motel. It gets five stars from me as it excels at what it is…clean, decent, comfortable accommodation at a fair price and in a good location. Helen on reception was fantastic and friendly, helping me out with an early check in and sharing knowledge about local places to eat. I had a second floor room but there’s a lift. My room was spotless, spacious and had everything I needed. I hate the mean-spirited places that portion out two teabags in your room – so I loved that here, there were six teabags! It’s the small things ;-) Although close to a busy road, the rooms are reasonably sound-proofed and the traffic dies off dramatically at night. With a comfortable bed, decent pillows and nice linen, I had a good night’s sleep. Highly recommended.

Both “Ascot” properties are easily confused. When I booked directly with Quest Ascot they refused a refund when I explained that I was in Perth and needed the ‘other’ Quest Ascot. No full or even partial refund even though the Quest Ascot (Qld) room was never touched (because we were in WA!!). Greedy and poor resolution. I can’t trust Quest branded properties (except Perth Airport 10/10).

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