Hotel terbaik di Ferny Creek

Our family group of four adults stayed two nights in The Stables Cottage. The cottage was accurately described on the website and very comfortable. Kitchen was well equipped for home cooking, and electric blankets on the beds were welcome for one chilly night. We pre-ordered a Drinks and Nibbles platter which was more than ample, along with the bottle of bubbly included in our rate. Breakfast provisions were very satisfactory - bread, bacon, eggs, yoghurt, juice, milk and fruit. The cottage has a lovely front verandah overlooking a delightful quiet garden. The only minor drawback was bathroom plumbing was noisy in the front bedroom. Despite this, I would recommend The Stables at Clarendon Cottages.

We had booked a table of 14 at the FTG Hotel. We had been there several times before, so we knew what to expect. Previously, the food and the service was very good which made for a very happy lunch. However, this time was quite the opposite. They had cut down on the dishes that were standard on all previous occasions. No baked salmon, no potato bake, no cauliflower/broccoli gratin, no caesar salad, no bread & butter pudding. These are the only dishes that I noticed but there were probably more. Not only had they cut back on the assortment, they had also cut back on the quantities displayed. There was nobody carving the meat so was required to ask for assistance. There were no vegetables which was requested and needed to wait while they were being cooked. Others needed to ask for the apple crumble. But the final straw was that there was no custard, again needed to be requested. The kitchen assistant came out with a supermarket carton of cold custard and poured it into the container (which is normally contained with heated custard). I did speak to the manager Jackie expressing my disappointment as we were used to better. She immediately went on the defense advising me of the learners in the kitchen & the staff shortages, telling me this is what I would expect from supermarkets, chemists and the like, which is totally irrelevent but no apology. If I was being served in an A la' carte restaurant, yes of course I would be expected to wait, but on delivery of my meal I would expect everything that I ordered. This is a buffet, where one helps themselves, so one would expect the food to be there to serve yourself with. I can only put this down to a disorganised mess and another visit would be out of the question, and will be taking our custom elsewhere.

Fabulous stay, had everything we needed. Very comfortable for a family of 5, with 3 teenage aged boys. Staff were friendly and accommodating. I have fragrance allergies and they were accommodating to use low chemical/fragrance cleaning in our room prior to our checkin and leave windows open for airing. Reception and hallways were very fragrant, but was easy enough to hold my breath until I got into our apartment. It worked well for us! Supermarket within walking distance, cafes, shops etc, very convenient stay and located very close to our friends home whom we were visiting. When we next visit, we'll look to stay here again!