Hotel terbaik di Hawthorn East

It could be a very nice flat, it's a bit dated and needs some love. TV was dicky, instructions were useless, not for that TV, advertises free high speed wifi, couldn't connect, all that came up was the office printer, so no wifi for two days. Nice kitchen but light on with utensils etc. Dicky wiring in the lounge, the TV keep cutting out, power points are in the skirting boards low to floor, so they're useless in the bedrooms if your chargers are long or the ports are at the bottom and not the side.. Bathroom was dated and a bit shabby, shower in the bath which is fine, but no handrails, and dated glass screens, so stepping down on to glossy wet tiles is a potential slipping hazard. Sp****ly and blandly furnished, the lounge suite was nice enough but very low which made it difficult to get in and out of, even for the vertically challenged person. Good sized fridge but blown light globes in kitchen. It can be noisy at night in the courtyard. Supermarket nearby and 711, which is convenient. It's advertised as serviced apartments, but the minimum must be more than 2 days, we had no servicing at all. Not the worst place I've stayed at but it was a bit disappointing for the money. Staff were okay but the cleaner got antsy because we weren't moving quickly enough even though checkout was 10. We cleaned the place ourselves anyway.

Second time we stayed here because we were preparing our house for sale. Close to our children's school and Camberwell train station. Both our stay here we were given an apartment facing laneway (rear) not facing the petrol station or camberwell rd. So it was quiet and private. Cleaning was ok. They really need to air the apartment for it always smell of food. Beds are OK. Good enough. Location is great for us. Parking is secure but an extra fee of $10/day. Kitchen is ok. A bit small. dishwasher is too small. Dining plates too big for dishwasher! No where to dry dishes when washed manually. Washing machine available. No dryer or drying room. Could hear people next door coughing from our lounge room. Janet the manager was ok. Not the friendliest. Would stay here again because of the location. Better than Quest Apartments!

Luncheon with friends was absolutely delicious today and service exemplary. We have booked accommodation overnight in King Spa room and impressed with its neatness, cleanliness & size of room. And the bed is so comfortable. We are eating dinner here instead of going out because the hotel is fabulous, food great and delightful charming ambience!!! Perfect all round Trish.

The building is only a few years old but already showing early signs of wear in public areas. However the room itself was very clean and well designed. We stayed in a base rate room and while on the smaller side was ample space for what we needed. The king bed was very comfortable and the shower was spacious and great pressure. A coffee machine with pods is provided. Access to the hotel from the west is extremely easy but if you are approaching from the east there is no way to turn right into the hotel and you have to go a fair way down the road before you can turn around and come all the way back. Once on property there is a nice curved driveway to park while you are checking in. Parking onsite was $35 but as I had read these reviews I knew to ask about the street parking and was told it would cost $15. I said ‘I thought on the weekends it was free’ and they responded ‘oh yes, we can give you complimentary parking’ (Haha). The staff were very friendly. The street parking is on the street along the nearby river (Yarra Blvd) and takes 1 min to walk across a grass parkland to this street. On the weekend it seemed a very quiet street and safe to park. This street parking is metered parking between 8am-5pm Mon- Fri so the hotel can provide a pass for $15 but if your stay is outside these hours you can park for free. The tram station is immediately out the front of this hotel so although it is a fair way from the CBD it is easy access to Melbourne. Our T.V. remote was not working (maybe old batteries) so we were unable to watch T.V. and the clock beside the bed lit up the time while the lights were on but seemed to be light activated because once all lights were switched of it also switched off so you could not see the time during the night - so keep your phone clock handy.

Pros: Comfortable, huge bed Nice balcony although no cover so not great when it rains Lots of free ‘extras’, like wifi, instant coffee, tea and milk, kettle, bottles of water, extra blanket, dressing gown Room service breakfast was great and arrived on time Cons: Way too expensive The place is poorly signposted and almost impossible to navigate Very aloof service, not welcoming at all No recycling bins in the room My heater only worked on and off. I rang the reception to ask about it, told the guy what temperature I wanted when he asked, and he repeatedly tried to persuade me to choose a lower temperature, before hanging up on me. You can’t pay for your room before the day you arrive. You can’t even pay for your room on the day you arrive. You have no choice but to keep the money in your account until you check out. Seems like a policy that will potentially lead to people getting a free room and needing to be chased up later. Why not let us pay in advance if we want to? You can’t pay for the room service breakfast until you check out either. I previously had to cancel a reservation and they asked me for a reason, which was needlessly personal; I don’t know how to politely tell a stranger that the person who was going to have *** with me changed their mind and waited until the last minute to tell me that they weren’t going to show up.

comfortable with air conditioning and a good bathroom and kitchen and cleaned very well plus very quiet and good showering plus quietness in the hallway good customer service and a lot of peace good people around the building and very clean not a dump like other hotels.

Proche du tramway, hôtel propre et conforme ! Personnel très agréable ! Je recommande pour un séjour d’une semaine, il y a beaucoup d’équipement dans la cuisine

I don't know why this hotel is rated 4 stars. It is 2 stars at best. We stayed for four nights, and our room was never cleaned. We had to ask for fresh towels on the third day. We emptied the trash ourselves as it became apparent the property does not offer cleaning service. There isn't a coffee maker in the room, and just a couple of forks and a couple of plates. The room itself felt dirty. The main areas of the building, including the entrance and walkways, were littered with leaves and other materials. We informed a cleaner the area needed to be vacuumed and he said it wasn't his job. We informed the front desk, and they simply nodded their heads. There is a language barrier with the front desk staff. I would not stay here given the lack of cleanliness and service. There aren't many choices in Kew, but I would look in Hawthrone or Richmond, which are relatively close to Kew.