Hotel terbaik di Lamington

We were quite disappointed with our stay at O'Reillys. Firstly we didn't realise how far away the villas were from the main retreat. Nothing on the website prepared us for that. It meant us driving every time we headed to the dining area and the activiities. And there was no parking for the villa guests up at the retreat, so it was always a walk from the day visitors car park. We enjoyed the sunset tour, that was the only good experience we had. The wildlife encounter was very poor, and glad that it was included in our package, because if we paid extra for that, we would have been complaining on the spot. The bird of prey presentation was very good, but having to pay for the chance to put the bird on our arms was excessive, since we took the photos ourselves. I understand that these beautiful animals are expensive to keep and feed, but the presentation was another activity that was charged extra for most guests. That should have been included. We did pay for the experience, but it is a shame that we had to. The dining room was dark and dingy and very outdated, and needs lots of love and serious renovation. Looking out the windows from the restaurant, it is very dirty and cobwebs in those areas, it looks awful. Simple to fix those kind of things. The food was quite good. Service was good from staff. The villas themselves were very nice, but so bland. There were shelves with nothing on them at all, no information on the area or the national park. No artwork on the walls and because of the completley overgrown bush, it was dark. it felt so clinical and unwelcoming. There was no view from our balcony as it was totally surrounded by the bush. This was just another disapointment for us. The retreat reception and general areas were like visiting a time capsule, and while I appreciate rustic, there was nothing appealing about this experience. My one spot review was for the food and the sunset tour only, I don't feel that anything else deserved a good review.

This was my 2nd time staying at the Binna Burra Sky Lodges, after the bushfires hit the Binna Burra Lodge in 2019. It was fortunate that the Sky Lodges seemed relatively unscathed by the bushfires that ravaged the park. The Sky Lodges are beautifully furnished, with lots of beverages, utensils, laundry facilities and a spa bath. The only limiting aspect of service is that there were no bathroom slippers provided to shield our feet from the stone cold floor. Due to unforeseen work circumstances, a personal friend who was supposed to drive us up to the Sky Lodge, and accompany us on a bush walk had to cancel on us about a week before our booking. I called the property hotline and Lodge duty manager, Pip was really responsive to recommend a private transport operator to ferry us up from Nerang Train Station to Binna Burra and back. As we arrived at Binna Burra, I was surprised to find that the check-in for the Binna Burra Sky Lodges has moved to the Teahouse, which is about 200-300 metres down the road from where the Sky Lodges were located. Thankfully, we had an awesome duty manager, Justine who allayed our concerns- allowing us to deposit our bags as we embarked on a hike to Daves Creek Circuit. She also had to manage and deal with my unreasonable, demanding father who dropped out early in the hike and hounded her for our whereabouts when we were uncontactable due to poor signal reception. When we checked-in at reception, Justine provided exceptional customer service by driving us up to the Sky Lodges and porting our heavy bags into the room. She also approved of us checking-out by leaving our keys in room, instead of having to lug all our belongings down to reception.