Hotel terbaik di Swansea

Firstly I tried to book a table at the restaurant by phone. I was put on hold and then cut off. I tried 4 more times to connect until a message advised that there was no one available to help me( at mid afternoon)! I left a message asking for a table for two at 6pm and asked for a call back to confirm- no one called me back. I later booked a table on line for 7pm as this was the only time available on line! When we arrived at 7pm there was no one there to greet and seat us, and the huge restaurant was probably around a third full. We could have arrived at 6pm and got a table in what is nothing more than a pub venue! I ordered our meal at the bar, and asked for an entree prior to the main meals. The food finally became available around 35 minutes later, and it all arrived at the same time! I ordered the beef cheeks at $33, and it was cold and had 3 undercooked carrots! My wife ordered prawn pasta and was served a huge bowl of pasta with 3 prawns! I had to queue up to collect our food and could see at least 8 other orders lined up in the kitchen, no wonder our dishes were cold! Although it is in a fantastic location, I am glad that we booked our accomodation at a different location!

The hotel's location was great for exploring Newcastle, Lake Macquarie, and the Central Coast. It has a bar restaurant with good food and beer and great services. The only downside was it was undergoing renovations causing a little bit of inconvenience, but this is a good thing for the future anyway ;)

Stayed overnight in a lake view studio. Bed super comfy and outlook from balcony relaxing. Warm welcome from reception. Easy secure parking and lift available. Walking distance to shops and cafes as well as lakeside recreation area. Children’s play area across the road. Accommodation to suit all ages and whilst on a corner, was quiet with door shut. Some coat hangers in wardrobe and another hook in bathroom would make it perfect. Look forward to returning.

Room was excellent, bed had easy access on both sides and the shower was excellent. Toilet had good grab rails and supplies were excellent. The upgrades that are happening to the outside of the building are great. I recommend upgrading the chairs in the Easy access room to ensure they are secure (have arm rests). Pool entrance at the water's edge was difficult rail to small and steps to large - I could have got in but never have got out without significant assistance.

Had a fantastic week at the Lake Macquarie Ingenia park. The park was quiet and well kept. We were fortunate to be in a Lake view property. If you like fishing this is a perfect spot, our son caught fish daily off the jetty. We were able to hire canoes from reception and fire-pits are available also, the kids loved foraging for wood. There are nearby beaches to play on for kids and dogs, the Rockpool at Norah Heads is stunning. Orange picking at Dooralong was fun too. The staff are so friendly and kind. We will definitely return. Thank you.

Got to say this place is the cleanness and most friendly place I have stayed. The room a nice and spacious beautiful and clean. You can walk into your room and go WOW. You can smell the freshness. The staff was amazing seeing such a beautiful young lady working there Lilly you could not be more helpful. It was lovely to see you for our whole 3 day stay. With a smile and always asked how we was going every morning and what we was up to for that day. It was lovely to know people still care. And to come back after a day out our room was made up and all fresh again like we hadn't been there 🙃. Honestly this place is amazing from the moment you arrive reception was so easy to check in and grab our key. Beautiful waterfront straight across from this place was amazing spent the afternoons walking. And the views and sunsets were just WOW. BIG 5 FROM US we will be back. Thank you to Lilly and Tanya for making our stay fell so lovely and safe.