Hotel terbaik di Westmead

The staff went above and beyond to accommodate my friend and I, despite multiple changes to our staying dates. Cameron in particular was extremely welcoming and hospitable. Upon arrival the staff offered to take my friend's suitcase up to our room and when we asked, provided us with a microwave and toaster! Our room was well equipped and very clean. Although the hotel's location appears to be far from the city, we had no problem catching trains to and from the hotel. Even trains with limited stops will stop at Westmead station

I had a delightful stay at Ibis Budget Wentworthville last weekend and thanks to the exceptional service provided by the gentleman at the front desk. His name is Mehboob Ali, he was so polite, friendly, and always willing to help, even assisting with local sightseeing information when needed. His warm smile and positive attitude created a welcoming atmosphere. I felt valued as a guest and appreciated his professionalism. I highly recommend this ibis due to the outstanding service from this gentleman. I will definitely return in the future. Thank you for making my stay so pleasant!

Stayed for 9 nights. Location is close to Parramatta station. Room is generally clean. However, seems minor dirts found on bedsheets after housekeeping (note: Daily housekeeping was available as I stayed for 9 nights). However, there was a fire alarm suddenly on Valentine's day and every guest was informed to evacuate immediately from the room. It also happened last time when I stayed at Skye Green Square in Christmas last year.

Please note the date of this review. The current owners have only been there six months, and they are pleasant and very helpful. Although the information is there, it is not immediately clear that parking is very, very limited and needs to be pre-booked. There is an arrangement with the local Westfield, which left me - an elderly solo female traveller - slogging uphill to return to the hotel on the day before garbage pickup. Very smelly and unpleasant. (Returning downhill after garbage pickup not such a problem!) Room was elegant and spotless. But also unclear from the webpage is that there is no evening meal service, only basic breakfast - with a very nice carrot cake - which left me eating a chocolate bar and chips for the evening meal. No, there doesn't seem to be any nearby cafe. All in all, this should be branded as a Hoilday Inn Express. And, no, a microwave oven doesn't turn a room into a suite. I suggest choosing the other Parramatta Holiday Inn. If I'd realised the problems in advance I'd have cancelled and swapped. It will be interesting to see what the new owners make of it when they've had a bit more time.

I attended a conference held in the Lennox Ballroom, and it was easiest to stay at the same hotel. Check-in and check-out was ok, a bit slow and had to wait until someone bothered to look up and see me standing there. Location is good, next to many eateries and a short (about 10-15 minute) walk to Westfield mall. The room was average, with all basic requirements. The bed and pillows were comfortable, and basic necessities were there. Points for improvement include - no full length mirror in the room (only the bathroom mirror above the sink), shower head was about an inch above my head (I'm 158cm), the shower screen was too small to stop water splashing onto the floor while showering, unusual room layout meant passing through a narrow gap between wall and corner of bed to reach the bathroom, and unvacuumed floor despite putting up the sign for room cleaning. The sofa at reception was large and useful, unfortunately had a few small rips in it. While the hotel is adequate, more attention to details might help to elevate the customer experience.

Great location. A number of cafes and restaurants within a 1-2 minute walk from the hotel. There’s also a large Westfield shopping complex about a 10-minute walk away, with even more restaurants and retail stores for your perusing. For those taking public transport, Parramatta train station is a similar distance (shopping centre and train station are side-by-side), which is an easy/flat walk to and from the hotel. During our stay, we were liaising with Claire, who was brilliant throughout. We had three rooms booked, and she looked after us all very well. The staff overall were friendly, and the rooms were renovated and modern. The buffet breakfast was not an overly large in selection, but a good amount of options to choose from.

Great Location - lovely sized apartment's - comfortable bed The only downside which is no fault of this establishment is there is several construction sites happening around the building - and it is very noisy

Great for concerts I stayed here for kiss and it was only a $20 Uber ride (don’t take a taxi!) rooms were big but a-few complaints: Slamming doors kept waking me up Couldn’t mirror my phone to the tv like most hotels I’ve stayed at the tv is ancient not a smart tv so I had to watch my iPad Bed was two singles put together No radio so I didn’t know the time at night or tissues it’s the small touches like that that matter But I’d stay again for a concert much quicker to get home

I visit about once a month, and have been doing so for a long time. The staff are very welcoming and go out of their way to organise my booking in my preferred room. The suite is excellent. Always impeccably clean, and perfect for my requirements. The hotel is within easy walking distance to Parramatta’s CBD and restaurants. I intend to return each time my business takes me to Parramatta

We had a one night stay in Parramatta to attend a theatre show. Check in took a little longer than expected, but I understand there was training taking place. Staff seemed knowledgeable about the parking and surrounding area. We went to our room which was clean and comfortable. Welcome amenity was nice and welcome drink was a bottle of wine in the room. Spa bath wasn't that big and given the space in the bathroom, it could definitely be upgraded when the room is refurbished. I had emailed regarding Accor Plus member food discount ahead of our stay. Upon check out we were told a different price. Then we were told another price. Eventually we made it to the price I had been expecting as per earlier communication. I was told by a manager that the Accor Gold membership is a new thing they are offering benefits for. It was odd to me, as the program has been about some time. Also, I was the one explaining the ALL loyalty program and the Accor Plus Program (free membership and paid membership). Whilst they are linked, the food discount is only applicable in the 'Plus' membership, but there seems to be no uniformity across Accor properties and how they choose to offer/honour the discount. This is incredibly frustrating as a paying member as in every hotel you need to question their participation in the program and to what level (mains only, all food, not on kids meals), as they all seem to do their own thing. It is BEYOND infuriating. This is something Accor need to enforce across all properties. Overall, a comfortable and pleasant stay was had at the hotel, just some issues to iron out, as mentioned.