Hotel terbaik di Woolgoolga

Stayed 5 night in early May . Great place !! Very comfortable, everything we needed in room and exceptionally clean . The manager Kelly was extremely helpful and nothing was a problem for her , she made our stay very memorable . Great meals and entertainment in the Tavern . All in all a very enjoyable, friendly place to stay . Looking forward to our next visit.

We booked with travel auctions for a superior cabin. Upon ringing to confirm booking I was informed it was a standard cabin and they would upgrade me in relation to my booking when I arrived and saw the cabin it was not an upgrade at all compared to the original cabin booked. Upon speaking with park staff she said yes your cabin has an oven and the other cabin did not which was a lie and the bed is in a different spot which it is not. I would not recommend this park or believe what the park staff say. Yes there are other parks in the vicinity and yes in future I will take the recommendations. All I want is what I had paid for on my booking papers. I also know it’s not the Hilton but I should get what I paid for.

We stayed in the Gumnut villa which was absolutely horrible. The toilet was flooding the bathroom floor, the shower head in the ensuite was like being hosed by a fire hydrant. The toilet in the ensuite felt tiny, like it was meant for young children. There was an ants nest in the light above the master bed which was dripping ants and nest pieces on me throughout the night so we moved the bed out of the way. The fan in that room was vibrating so bad that it would shake more ants onto the bed. The aircon was working but I don't think the room was insulated so it was never enough. We had two fans running to try and push cool air into the kids room for the entire week we were there. The matresses felt absolutely horrible and felt like I was going to roll off the bed each time I move. There was some mould on the bedroom walls. The whole cabin was just old, outdated and very worn. The wifi hardly worked which was not so great because there was also no cell service in most of the park. Great if you want to have no connection but not so great when you need to use the internet to search for places to go and things to see in the area. Why am I giving it 4 stars? Because of Jan! The staff there were amazing! Jan tried to do everything in her power (and then some!) To try and help us out. She was incredible! The facilities were also great! Lots for the kids to do, direct beach access, kangaroos all over the place, pools, water play equipment, slides, tennis courts, archery, go karts, all great fun! The bikes are old and pretty run down so not worth renting. Thanks again to Jan! We hope to stay here again but in one of the more modern cabins (or in our own tent).

Clean.

Etwas ausserhalb gelegenes mit wunderschönen Strand gelegenes Hotel. Der Strand ist das Highlight, feine weich geschliffene Steinstrand lädt zum Spielen ein. Das Ressort  ist eigentlich kein Hotel, sondern eine Service Apartment Anlage in der auch Zimmer vermietet werden. Der grösste Teil sind Dauervermietungen.  Und das ist auch das Problem es gibt nämlich keinen Service, keinen! Die Reception ist geschlossen und mit einen Schild versehen, dass man nur im Notfall die Hotline anrufen soll. In allen anderen Fällen wird eine Servicegebühr von 50 AUD verlangt. Das wir einchecken konnten, war nur ein Zufall da die Putzfrauen uns geholfen haben. Die Reception war für uns nicht erreichbar. Es gibt auch in der Anlage keine Möglichkeit was zu essen, auch kein Frühstück.

Saya mendapat bilik dengan pemandangan laut yang hebat. Saya dapat mendengar panggilan lautan dari dalam bilik. Anda boleh berjalan kaki ke pantai dari hotel dan kemudahannya: kolam renang dan tenis dan gelanggang golf hebat. Sangat berpuas hati dan pasti mengesyorkan orang lain.

What a beautiful destination !!!!! From the moment we arrived it was amazing Never have we stayed anywhere that has put so much thought into making your holiday a memorable one The rooms were spotless with comfy beds . The kitchen had everything we needed even a sandwich press You had access to the laundry (free use of the washing machine and dryer) and also there was a cupboard that was stocked with board games books and tennis rackets balls etc The pool was amazing and open till 8.30 and there was a bbq , tables and kitchen area which had plates cutlery etc so all we needed was to take our food which was great . The beach was just a short stroll and so picturesque. We were lucky to see dolphins on 2 occasions . Thank you to all the staff at smugglers for the efforts and personal touches you provide We will definitely be back ……. We travelled with our son and 5 year old granddaughter. Stayed in 2 b/room apartment on the ground floor

Very Easy Check in Good Signal Connection Will definitely Return Terrace Studio Was The Best And Quiet Facing the Mountain.

Overall,  a pleasant stay,  in a beautiful location,  but with a few much needed upgrades, it could be so much better.  The grounds around the resort were lovely.  The check in process was friendly and quick. Directions to room a bit vague.  Told that the wifi was having issues and we were unlikely to be able to get wifi or 5g from the room (on arrival to the room 5G was fine,  but wifi virtually non existent).  Car park was like a rabbit warren and difficult to find the correct lift to go up. Later the under cover car park was full,  over flow car park full.  Had to park over on the dirt with big muddy puddles everywhere. On arrival to room there was a dingy dark little entrance room, and the light was hard to find in there, so we had to use our phone torch to be able to see to open the door.  Very dissapointed in room on arrival.  Photos on the internet of the executive 1 bedroom apartment showed nicely updated kitchen and bathroom,  what we got was old and dated.  An old fashioned beige spa bath and an old fashioned shower over bath set up, and barely high enough to get my head under water.  It was nice and hot with decent pressure though. Bathroom seemed to only have 1 small soap and one small shower gel for 2 guests.   The kitchen was fine,  but had no overhead cupboards, splash back etc like in the photos on the internet.  I messaged reception about my dissatisfaction with the room, but received no reply.  The rest of the room was nice, and very clean. The bed and pillows were very comfortable.  The views to the golf course and lake were nice, and was good to have a balcony.  The TV in the bedroom was extremely tiny, and situated poorly so you have to look down to watch. There was a larger TV in the living area though.  We did not watch TV at all,  as knew Netflix etc would not work with no Wifi.  The fridge was not stocked at all,  apart from 1 tiny bottle of long life milk.  No water,  soft drink or any form of mini bar.  Things that really let down the room were things like the rusty air conditoner external unit, old creaky window in bathroom, window with slatted blinds that are very dusty, and that same window that didn't seem to seal properly. Also a few little cobwebs in the bathroom. With a bit more attention to detail,  this could be an amazing resort,  but at the moment,  I was very let down,  especially since our room didn't match what was on the internet.  Reasonably priced though.