Hotel terbaik di Edegem

We visited our friends who lives in Mortsel and hotel’s location is perfect. Hotel looks very new and clean. Hotel room and restroom are spacious. Big parking. Breakfast was also good, we really liked bakery from the hotel, was really fresh. However, what bothered us was push email to do online checking. We received 6 reminders for the checking one day prior our stay. Even when we did checked in at reception, we still got the reminder. Maybe it is something hotel can look into the system.

Ce bel hôtel se situe dans un quartier huppé proche d’Anvers. Nous y avons passé une bonne nuit dans une chambre spacieuse, dans un style certes un peu daté mais la literie y est confortable et la salle de bain est grande. Le gros point positif : le petit déjeuner, varié, copieux et d’une grande qualité. Le personnel est très sympathique. Nous reviendrons certainement.

I had a very negative experience with the front desk staff that checked me in this past week. My husband and I booked a stay at this hotel back in April for 4 nights. They sent me an email stating that they weren't able to charge my credit card on the reservation, which made sense because we had forgotten we had just received a new card to replace the expired one. They asked that I look at my account, so they can charge a new card. If I failed to do that in 24 hours, then my booking would be cancelled. Approx 13 hours of receiving that email, I went in and updated the credit card information on the account and sent them an email confirming I did so. When I arrived at this hotel to check in a month later (which was this past week), the front desk staff told me that the reservation was cancelled. I showed them the email that they sent me and the one I had sent to them. I also showed them my original reservation number. They looked into it for a while, but they told me that ultimately the reservation was cancelled so they can't do anything. They were also all booked up on one of the four nights we were supposed to stay there, so they could only check us in for 2 nights (Thurs-Fri). Up to this point, I was confused but I wasn't upset. I understand things can happen, and I was eager to work this out. However, what really pushed me over the edge was the fact that the front desk staff showed no empathy for the situation I was in. I told them that I never received any email that my reservation was cancelled. I even asked if there were any other alternative hotels, as we were traveling from outside the country and did not know the area well. The staff person I was talking to responded with very little attempt at professionalism, and instead told me that we should solve this ”later” as I was holding up the line. I believe her words were along the lines of, ”you should turn around, look at the line.” When I asked her when ”later” would be, she let out a small laugh which was a very confusing response to what I thought was a valid question. This is when I was starting to feel incredulous. I wanted her assistance, but I got rudeness and condescension in return. I tried my best not to raise my voice even though I was getting frustrated, and I told her that I felt I was getting penalized for something that wasn't my fault. Still, there was no attempt to help me with the situation, and I felt like I was being waved away. At the very end of our interaction, the staff person told me that if there is a room that opens up on Sat they would contact me to let me know. I asked how they would contact me on updates (would it be through the hotel phone? My international number? Call, email, or text?) and I received a very frustrated look and a sigh in return, not a helpful response. I am still unsure why she acted this way, when I genuinely wanted to understand how I would be contacted. (And they never actually contacted me... even to tell me they were still all boo

Our second stay at this lovely hotel. This time we had 2 one night stopovers at the beginning and end of a Leger Holidays tour. The room is spacious with a nice bathroom with bathtub and shower. We love the bar/restaurant area and the selection of Belgian beers! Our only slight complaint is the breakfast servery area which is a bit small especially like us we had 3 coaches all wanting breakfast at the same time. Very hectic. However at other times I guess this may not be a problem.

Confy beds, great bathroom, perfect spot at windows, mainly at high floors. Breakfast is superb and taff is friendly.

Really cool place to stay. My teenage lads loved the vibe. Friendly staff. Free coffee in the lobby area which is full of comfy seating and lots of books to read. Excellent brewery over the road for drinks and food. Short tram ride into centre of Antwerp. Would highly recommend!

This is a fantastic place to stay. Beautifully designed with cool cosmopolitan rooms. A nice touch was the Le Labo toiletries in the bathroom. The rooms are quiet and the bar and dining areas super cool. Would make a great hotel for a couple on a citybreak. An underground car park is useful if a little expensive.

Emma was fantastic! She really looked after us at the bar! Dion was a gem the second we walked in, he made us feel very welcome! Left me a lovey surprise in our room for my birthday! Would definitely recommend a stay with Tulip inn. P.s they are the most comfortable pillows I have ever laid my head on! A***