Plenty of parking. I was not sure if it was all theirs, but no one said anything. I checked in through the app and stopped by the front desk to verify if I needed anything and all I received was a curt ”no”. There was only one working elevator which made for long waits to go up or down. The room was well done and very nice in the latest modern grey style. Very Grey. Nice and comfortable bed. Very nice bathroom with a good shower. Good place to stay, a bit expensive.
The front desk provided a free welcome gift cookies to welcome us to stay. It is expected experience of booking Hilton hotel. We stayed there for 2 nights, however there are no housekeeping services even we reminded the staff to clean up room in the early morning.
The overall service is so-so; the location is not easy to access and there are only few shops nearby.
We like Hampton Inn Suites by Hilton Montreal-Dorval. The room is spacious and clean. We had a King size bed and a sofa bed for 4 people and it was good. The breakfast was great. This is a busy hotel so sometimes people were hard to find a table to sit and eat. But it was not a big deal.
Bagus
120 ulasan
4.1/5
Harga bermula
RM 526
satu malam
Semak Ketersediaan
Anda Mungkin Menyukai
Hotel Dengan SarapanHotel Dengan Bilik BerkembarHotel Dengan 1 Katil DoubleHotel Dengan Kolam RenangHotel Dengan Pembatalan Percuma
The first night we were supposed to check in the system went down and we were not able to get into a room until later at night. By the night audit staff Khalil was amazingly accommodating. He found us an empty room to stow our luggage and rest and once it was up and running he got us into the room we booked for. The next day Angie did a phenomenal job managing the desk all by herself and solving the issue from night before. Would 11/10 come back to stay here.
Façade du côté autoroute très bruyant, à l'arrière sûrement moins. Base de lit en tôle ??(faut pas frappé dessus surtout si quelqu'un dort). Une seule machine à glace pour tout l'hôtel. Pas de lait ou crème dans le frigo pour le café. Quelques petits ajustements encore, hôtel neuf et propre.
Novotel Montreal Airport was a pleasant stay during a long weekend. One thing to note is that there was a car theft during our stay that happened to another guest, so guests should be careful of locking their cars at night.
Can’t beat the convenience of being able to check in at the hotel minutes after clearing passport control since it’s a relatively short walk away through the terminal. My husband and I stayed here two nights while in town to attend a memorial service in nearby Dorval. Figured it was the nicest hotel around without having to go all the way downtown. We had booked a room with a runway view but the room we were given was facing the other way. I didn’t notice it until we were in the room 10-15 minutes, then we went downstairs to be given the correct room type. They weren’t particularly apologetic about the error but OK. Bed and pillows were extremely comfortable. Bathroom and shower were very nice. Spacious room with high ceilings and excellent, quiet climate control. There was a weird bald spot on the carpet about the size of a dinner plate on the floor near the bed. My husband and I joked about what horrendous stain must’ve been there previously. We appreciated the water bottles. Breakfast downstairs was interesting. The service was friendly but so slow it was almost humorous. We were there well over an hour. We weren’t in a rush so it wasn’t a big deal. The food was decent although kind of unnecessarily fancy. Thought there might be a buffet with yogurt, etc., since I’d seen pictures online, but there wasn’t (it was a Saturday). Checking out was a breeze and we were checking in for our flight home literally about two minutes after leaving the front desk. Would definitely stay there again if the circumstances arose.
I recently spent a couple nights at the Sheraton Montreal Airport (one night stays on each end of a trip) and while the stays were good overall, I would say there's a lot of opportunity for the hotel to improve. I've stayed here many times over the years, but I haven't been in a couple years. Returning this time, I felt it was a good hotel with a lot of potential. I just got the feeling there is a lack of attention to detail in a lot of areas. The first night I stayed, there was no explanation of the dining situation. The television stated the restaurant and room service was not available. When I went down to the lobby I noticed the restaurant is in fact running. I'm not sure if room service is also open and the information was outdated. The Club lounge was also closed. They do provide soft drinks and complementary sandwiches which is a decent compromise however. There is a beautiful new fitness centre, but it was initially difficult to locate. It would have been nice that its location was explained when checking in and better signage. After walking around I finally asked a cleaner for its location and eventually found it. The machines don't seem to have television or anything hooked up to them which would be a welcome addition if possible. Overall this is a good hotel with a lot of potential. It felt like things got shut down due to Covid and just never really restarted. While other hotels have made the move back to normalcy, this one still felt like it was in transition. The staff were friendly and the facilities are clean. Some of the furniture is probably due to be replaced, but again we are talking minor improvements. I would return to this hotel, I just hope to see more things back to normal and better communication. Not having room service is a big problem.
Trip.com menyediakan pelbagai promosi dan diskaun untuk pengguna sepanjang tahun. Anda boleh semak halaman promosi untuk melihat promosi yang tersedia di Trip.com.