Hotel terbaik di Paradiso

The hotel is well located for easy access to Lugano and the lakeside. The rooms were clean, reception had been smartened up since our last visit but the big plus is the excellent breakfast - plentiful supplies with a wide choice. All the staff we encountered were helpful. The only downside was that there didn’t appear to be a three person room which, since we stayed three nights would have been a big help.

We had a penthouse suite with 2 bedrooms, both en suite, with lake, town and mountain views. It was spectacular. The room was very spacious for 4 adults (parents and grown up daughters). Dining tables provided in the lounge and balcony. There’s a leather 3 seater sofa in the lounge with chairs and a coffee table. Lots of glass with French doors, so access to views from inside and from the spacious and lovely balcony that runs the full length of the suite. 2 sunbeds and seating area provided outside too. Beds are very comfortable, walk in showers very good. Restaurant was excellent, we ate there two out of a three night stay. They were flexible with dietary needs. The cocktails in the bar were lovely, high quality from experienced mixologists. They make a mean cocktail here! Although it’s a cigar bar we didn’t experience smokers at all. A wee bonus for us non-smokers. The pool and surrounding area was nice. Quiet with 4 sunbeds and full height windows that open wide with spectacular views. Reception team were lovely and very helpful both in advance of our stay (organising two birthdays with cakes and champagne) and while we were there. Only downside, if you walk into town, be ready for a steep climb back via street, rail station and steps to the back of the hotel. Take advantage of the free hotel organised public transport or use your car. Staff throughout the hotel are very professional, helpful and friendly. It was a wonderful stay.

The Hotel is situated in the middle of Paradiso Park, south of Logano, with a splendid view of the town and Lake Lugano. The rooms are nice and spacious with modern furniture and lighting management system, etc. The restaurants consist of a brasserie and a Michelin-level restaurant, which are handled by a service-minded and professional staff. The reception works fine and handles all our requests for boat trips, hiking, trains, and use of electric cars (Smart)/bikes that are a part of the hotel amenities without a separate charge. There is a big garage for cars beneath the hotel, which came in very handy upon our arrival from southern Frace as northern Italy suffered its worst hailstorm in centuries. We were very happy about the spa section, which we used several times.

The hotel is very nice. The location is perfect, you can reach the lake easily by foot (ca. 2min). It is annoying that they charge extra for parking.

Súper decent hotel outstanding staff my stay here with my family was wonderful and comfortable. The best thing about a vacation is to rest well and have a delicious breakfast and this hotel has it all, a first class service, with high quality care, I have to mention what caught my attention the most was the hygiene at breakfast time is very Important for me. I don't have many photos but I do have videos that I can't upload here from the hotel but I have it on my Instagram karol__0729….Very satisfied with our stay, just need to implement the parking

would like to inform you that I was subjected to a disrespectful attitude by the receptionist, which is completely unacceptable and disrespectful, and contains unacceptable racism. On Friday night 1 September at 23:35, I went to buy a bottle of water and they are people in reception. I asked them for permission to pass before them, so they smiled at me welcoming, but the receptionist refused to pass me and asked me in an unkind way to wait . There was another woman waiting, and after the customer finished his check in, the woman looked at me and allowed me to pass before her because it was only a bottle of water, but the receptionist shouted at me and refused to pass my order with bad way!!! . I left the water and he insisted that I wait even though the woman repeated her words and told him that she allowed me to pass because it was a bottle of water... I strongly object to this inappropriate attitude of your employee..

On our way to the Swiss Alps, we stayed here for 3 nights to enjoy Lugano. The restaurant attached to the hotel was very good, and the location was slightly out of town center (which was good) and the dock for ferry service was right down the street. The best was their concierge, Barbara - who got us free passes on local buses, and discounts on other attractions. She gave us great advise of lesser known things to do - and how to get around. All in all, a wonderful stay!

I hardly know where to start. This is our 10th hotel in 3 weeks and it is hands down the worst. It’s just a room. And the smallest at that. Even the cruise boat we were in was nicer then this. I feel bad for my precious friend who has brought me along on her trip and everything’s been wonderful. But this room and the situation must be very disappointing for her. There’s no discounts for being misled or tricked by false advertising. The mattress is exceedingly hard and apparently we cannot have a “topper” because “we already have a bed” and in any case house keeping is not available so - no. I pray that I will be able to sleep while I’m here. The towels are old and frayed and sized for a child not an adult - plus - one per person. There’s an air conditioner but they don’t work until summer - not even just in fan setting. You can try if you want but it will stop after 10 minutes There’s a towel Warner but it’s disabled. Yep, you guessed it, it only works during winter. The door can open but the window is bolted shut and the air conditioner - while it exists as claimed - is disabled during the rest of the year and only available for use during summer so too bad if you suffer from overheating as I do. You can try it but it will just stop working (even on the fan setting) after 10-15 minutes. We paid for rooms with a view but all we get is the pipes, someone else’s yard and the train right behind us. There’s a spare door in the room - for the next door neighbours room!! Yep. Just an internal door between you. Book and come with friends but don’t expect to be on the same floor or even in cooee of them. It would make sense to put you together and allocate rooms (that are the same as each other) to guests who arrive on time / first rather then shoving people higgeldy piggeldy There are deals included with your room according to the website and booking agent but apparently they’re only “valid” for summer time The complimentary drink on arrival is a similar fiction The beautiful photos are a lie taken at night, during summer peak season when everything’s allowed and working, or from the 50% of rooms that do have a lake view. The others get the neighbouring properties back yard or in my case - the pipes No shampoo or conditioner despite this being the norm in Europe hotel rooms No kettle with complimentary basic tea or coffee - the Mini bar is only a bottle of water. The old heater also has exposed pipes in the room. Not that I should worry I guess coz it’s not winter so it’s not working. There was no guidance from reception as to where we might be able to get a meal - except to tell us that the promotes deal was not applicable to us because it’s not summer time. According to the website we qualified given we booked to stay for more then 2 nights. And no advice that we aren’t actually in Lugano and that we had to walk a good 20-minutes to find some food. Where previously nothing was too much trouble (except in Hardewijk NL) not

Hotel pangsapuri yang sangat bagus, anda boleh memasak dan memikirkannya. Bas terletak betul-betul di sebelah hotel apabila anda meninggalkan stesen kereta api, dan ia mengambil masa kurang daripada lima minit untuk berjalan kaki. Harga PS juga sangat berpatutan, saya tidak pernah menginap di hotel dengan harga yang rendah dan perkhidmatan yang baik di Switzerland, disyorkan