Hotel terbaik di Prilly

The location of the hotel is good and it is near to the center and the shopping areas. The atmosphere is very familiar cozy, on the ground floor there are lounge areas and meeting rooms to relax and meet with friends and family but also for business meetings. The room was not very spacious but good enough for a short stay and in general, it is a quiet hotel. The breakfast was good with a decent variety of products and the staff was kind. The only downside of our experience was that the housekeeping did not offer a good service. We stayed 3 nights, after the first night they did the turndown service properly but after the second night they didn't do it anymore. Actually, when we came back to the hotel after spending the whole day out, we found some cleaning products all over the shower and the toilet as you can see in the pictures. I went to the reception and told this to a very young lady but she didn't apologize and took it like it was a normal event. Instead, she just explained that there was an inconvenience with the housekeeping staff that couldn't finish their work but she didn't offer to clean the room. I would come back to the hotel but the housekeeping service should be improved.

Je cherchais un hébergement pour 2 nuits pour un stage ayant lieu à 30min. Réservation faite via le site. Le personnel de réception a été super ! J'ai pu modifier ma réservation sur place en passant du dortoir 4 places à une chambre individuelle en complétant par CB sur place. Parking très pratique. Dîner et petit-déjeuner sur place avec un choix correct pour une auberge de jeunesse.

Exactly what we needed. Comfortable room and bedding, very large shower tub. The Breakfast was nice, with attention to avoid disposable material, fresh yoghurts, two coffee machines. The free Lausanne pass allowing free public transportation (and other advantages) was appreciated.

Good hotel with new rooms at a good price. Rooms are modern and clean. Staff was friendly. Hotel is located in the city center. Public transport (Lausanne Chauderon) is just across the street. Ideal place for a night or two.

Due to unfortunate circumstances, our reservation in Du Marche was cancelled by ***********. When we were informed by Dean in the reception that there was hassle with our booking, we were standing there tired and feeling helpless. He patiently explained where the miscommunication occurred, told us he can give a room with private bath (as we wanted it) but only for one night (instead of our plan to stay for 2 nights) as they are fully booked the next day. He gave us *********** customer service number, lent me his internet so I can find a hotel that is available for 2 nights and was helpful in every way possible seeing how we were really disappointed and exhausted (it was 14:00 and we have not eaten any meal yet, coming from Chamonix). I give this hotel 5 stars for Dean's customer service. We could have enjoyed out stay in this hotel, if it was not for some unfortunate incident. Thanks, Dean.

This was a wonderful large room for a city centre hotel. There is car parking on site. The reception staff were incredibly helpful and when we had a problem were very efficient in helping to address it. Very clean and comfortable and an excellent breakfast. Also easy with our dog, which is unusual for city stays - grass and easy walking behind the hotel. Lift right by the doors. Excellent.

Hotel Crystal is Centrally located in Lausanne in Switzerland, very near to the main Railway stations, and very much convenient to walk around. Very nice room with wonderful staff, very much clean, and Amazing Swiss quality service. We highly recommend and suggest this property.