Hotel terbaik di Saanen

We stayed for 2 nights in mid-May 2023. The hotel is just a five to seven minute walk from the Saanan Train Station and one station before Gstaad, if you come from Geneva, as we did. We reached around 9 pm in the evening and were allotted room 21, which is the room with the balcony on the 2nd floor; ( you will notice from the hotel photo), is perhaps one of the best rooms, being a corner room with balcony and lovely views. The dinner was just a vegan burger and a salad. Adequate. The bedrooms were entirely timbered, comfortable with sufficient storage and in-room heating from a radiator, placed under the front window. Toilet was a bit small and no bathroom slippers were provided. We requested but was told as it was a 3 star property, hence they did not provide it. Breakfast was the usual continental, with the hot items being only boiled eggs and choice of coffee/tea. Rest was cold meat, fruit, cereals, cheese and bread. Not the best which we have had, but acceptable. A few more hot choices especially in the eggs choice or sausages would have helped. There was only 1 lady who was looking after the breakfast area, the restaurant and the reception. Perhaps, because of low occupancy. However, what I wish to compliment the hotel staff about, was their help and co-operation in forwarding some clothes which we had mistakenly left behind. We connected with the hotel the very evening after we left and they confirmed that they had them. Their cost was not much but they had an emotional connect with us. We asked them to keep them with them till we could decide the way forward. As luck would have it, some family members are visiting Switzerland at the time of writing this review (in early July 2023) and staying for a few days in Bern. The staff, on our request, packed and sent the stuff to the Bern hotel after coordinating with the Bern hotel, on phone. They never asked us for any payment though we were willing to pay for it. This is outstanding customer service.

A very special family-owned hotel with super-friendly staff. Where else do you find three different saunas plus a steam room, a gym, a swimming pool and all sorts of facilities for small children? But even with all that together with skiing (a few minutes walk from the lift), don't expect to lose weight. Breakfast is easily enough to take you beyond tea-time (free cakes) and then comes a multi-course dinner of delicacies delivered by Markus. Oh well, there's always next week to start dieting. My grandchildren are the 4th generation of the family to come to Saaanenmoser - my father started us off over 60 years ago - which says enough about this great place.

Absolutely stunning place. The only downside was that I was here for a conference and despite touring the place, didn't get to try the pool, spa and the awesome infrastructure (bike, backpack and other equipment loan, guided walks, etc). The setting is absolutely stunning and everything from the cool lobby bar area to the awesome kids lounge is top notch. I'm making plans to come back with the family: summer or winter, it looks like the perfect place for a break.

Perfectly located 50 meters from Gstaad station and next to the promenade, this family run hotel has many advantages. Large rooms, very comfortable with a nice view for those oriented towards the Palace. Well equipped bathrooms. Largest culinary offer on Gstaad from bistronomy to local dishes , not neglecting a Chinese and an Italian restaurant. All of them well ranked in the yellow guide. Nice south facing terrace in Summer. Indoor swimming pool and a private fumoir for cigar lovers. Smiling and Professional service. Very reasonable fares for Gstaad, both for the rooms and for the restaurant including a fabulous wine list.