This hotel was a downer! The location was fine, that was the only positive. Despite the listing on Radisson and RocketMiles saying so, there was no restaurant. No bar. No room service. No business center. The pictures clearly don’t show that this is an old hotel. Stained carpets and smoky hallways abound. The staff at the front desk seemed way too interested in their mobile phones than in guest service! Check in was 3:00pm, which was fine, but there was clearly no early check in. We had lunch, came back at 2:50 and were again told NO. Then 10 minutes later, our room was ready. We asked the housekeeper when we saw her and she said the room was ready a few hours ago! We were assigned room 412. We went to the fourth floor and the rooms were 400-411. No such room after searching and searching. When we went back downstairs to inquire, he matter-of-factly said: “Oh, 412 is on the third floor and up the stairs in the back”. Wow! Intuitive and would have been nice to know. We had to “book” our breakfast time even though it was a buffet. We arrived at 7:30 and the tables were not even set. It is unclear why we had to schedule. Overall a disappointing stay.
Hola buenas tardes solicitaría saber si q tan cercano es la estadía del bosque ensenada nativo al centro de Puerto varas, o si hay tipo de locomoción cercano para ir alrededores, ya q nosotros no contamos con vehículo particular. Por eso quisiera saber si hay movilización para recorrer e ir cercano a la ciudad de Puerto varas porfavor. Muchas gracias Paulina Toledo T Espero d su comentario
Our pre-trip stay with Earth River Expeditions at the Cumbres Puerto Varas Hotel was exceptional, complete with a luxurious spa and a cozy lobby fireplace, providing the perfect setting to unwind after long international travel and before our adventure. The attentive hotel staff ensured our comfort, seamlessly handling our logistics, including luggage storage for a lighter travel to the river. The views from the rooms were incredible and the lobby and dining room were well-staffed. Everyone there seemed devoted to making our stay special. It was the perfect place to begin and end our Futaleufu whitewater rafting trip adventure.
Cemerlang
75 reviews
4.6/5
Harga bermula
RM 728
satu malam
Semak Ketersediaan
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The best location and view in this wonderfull city on the Llanquihue Lake. Very good breakfast, and very kind staff. They have a free parking in the Hotel, very confortable. Is perfect place to have a beatiful vacation. The price is OK, we are so satisfied.
Penginapan di Hotel Dreams de los Volcanes - Puerto Varas menempatkan anda di tengah-tengah Puerto Varas, tidak jauh dari Kasino Dreams Puerto Varas dan Pantai Puerto Varas. Hotel ini berada 0.3 km dari Puerto Varas Plaza de Armas dan 0.8 km dari Sagrado Corazón de Jesús Church.
Rehatkan minda dan diri dengan rawatan badan dan rawatan muka. Anda boleh menggunakan kemudahan rekreasi seperti sebuah kelab kesihatan, kolam renang tertutup dan tab spa. Kemudahan tambahan di hotel ini termasuklah akses Internet wayarles percuma, perkhidmatan rencam dan salun rambut.
Dapatkan santapan anda di salah sebuah daripada 2 restoran dan kedai kopi atau kafe di hotel atau nikmatinya dalam bilik dengan menggunakan Perkhidmatan bilik 24 jam yang ditawarkan. Hilangkan dahaga anda dengan minuman kegemaran anda di bar/ruang istirahat. Sarapan bufet percuma disajikan pada setiap hari dari 7:00 hingga 10:30.
Kemudahan yang ditampilkan adalah termasuk pusat perniagaan, surat khabar percuma di lobi dan perkhidmatan pencucian kering/dobi. Ada rancangan acara di Puerto Varas? hotel ini mempunyai ruang berukuran 7965 kaki persegi (740 meter persegi) yang terdiri daripada ruang persidangan dan sebuah bilik mesyuarat. Pengangkutan ulang-alik lapangan terbang disediakan dengan dikenakan surcaj (tersedia 24 jam) manakala tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.
Belai diri anda dengan menginap di salah sebuah daripada 50 bilik tamu, yang menampilkan tab spa persendirian dan televisyen skrin rata. Program kabel dan pemain DVD disediakan untuk hiburan anda, sedangkan akses Internet wayarles percuma membolehkan anda sentiasa berhubung. Bilik mandi persendirian dengan tab mandi dan pancuran berasingan menampilkan tab mandi rendaman dalam dan kelengkapan dandanan diri percuma. Kemudahan yang disediakan merangkumi telefon serta peti besi muat komputer riba dan meja.
Located in Puerto Varas' city centre, Hotel Puelche offers accommodation in a hotel with mountain-style decoration, a spa, and a restaurant. Free WiFi access is available in public areas, while rooms feature a free wired connection. Guests are served a complimentary breakfast daily. All rooms are spacious and decorated with a fine mix of wood, combined in a modern interior. They include a private bathroom, a TV and a minibar. Hotel Puelche also offers massage services for total relaxation. Additionally, at Hotel Puelche guests can plan excursions and activities in the surroundings for an extra fee. These excursions include tours to Peulla, Frutillar and the Teatro del Lago, Osorno volcano and Petrohué, Chiloé, and the Andean crossing. Hotel Puelche is located 30 km from the El Tepual Airport in Puerto Montt. Llanquihue Lake is within walking distance.
My stay was replete with issues. The volume of my TV did not work. The electric outlets in my room did not work. When the housekeepers cleaned the room each day, they never left towels. So I had to call reception two days in a row to request them, the phone ringing off the hook because the reception staff don’t pick up if they are talking to a guest in front of them. Reception needs more staffing. Some of the employees ant reception were rude and argued with me about certain things. Unacceptable— need better customer service training. Only staff member who was remotely professional was Jose Alfredo who helped me change rooms. I would never stay here again.
Hotel was well very comfortable and located 400 metres uphill from the main street. Large room with King size bed large windows overlooking town. Hot and cold buffet was included for breakfast from 7 till 11 am bar and dining food service until 11 pm. Very friendly staff. No coffee/tea facilities in room but hot water or tea and coffe available from bar on ground floor.
Best place I have ever been! I had the chance to ENJOY the beautiful views this hotel offered of the volcano’s horizon. I don’t know how many pictures I took from them and I was very happy to have 2 clear and sunny days, because the views were spectacular. Service was very nice and rooms had a designed that looks very natural but the walls in the hotel… OMG! I loved that they were painted in a clear natural color and many of them had verses of poems written by Chilean authors. Definitely the best place I’ve ever been, as I’m a romantic in my choices for places 😄
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