Hotel terbaik di Punta Arenas

The service was great and professional. We stayed only for 2 nights to go on the boat tour to the antarctic. I'm really happy towards the end where we checked out but we were allowed to keep our luggages at the hotel while we explored the city for the last time. The young staff, didn't catch his name, was very helpful and assisted us with ordering a 🚕. Only downside would be the carpet in the room didn't look very clean, but aside from that it was great.

Great hotel. Beautiful restaurant and lobby area. We ate dinner which was very good. Breakfast was also good. No complaints. Staff great esp Joaquin at the front desk who helped me get tickets online for TDP Park entry. Coming back in a week and staying again. FYI the parking is out front on street. We found a spot but looks there us lots of free street parking elsewhere.

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Desde mi llegada todo partió mal, ya que no tenían disponible la habitación individual que yo había reservado y pagado con bastante anticipación y por la primera noche me dieron una habitación doble, la que resultó tener 2 camas enanas si es que de 1/2 plaza cada una y que me ví obligada a aceptar no solo porque ya la tenía pagada, sino porque a las 5 de la mañana me recogerían de ese hotel para la excursión a las Torres del Paine y ya no lo podía cambiar…. volví de la excursión tarde en la noche y me encontré con una nueva habitación aún peor, ya que en el baño no funcionaban ni el lavamanos ni la ducha, desde donde solo salía un chorrito de agua y no tienen personal para arreglar nada, por lo que no me dieron ninguna solución… después de pasar forzosamente una segunda noche del terror, a primera hora ”me cambié de hotel”!!! En resúmen este hotel me recordó a los que aparecen en el programa del cable ”Hotel Sin Estrellas”, porque está muy mal mantenido (especialmente los baños), las tablas de los pisos crujen a cada paso, las paredes parecen de papel y se escucha hasta cuando alguien estornuda en otra habitación, la calefacción no se puede regular ni apagar en cada habitación y el calor es tanto que no se aguanta, el restaurant no funciona (dicen que por la pandemia, aunque por lo que pude apreciar no tienen personal), el desayuno es bastante pobre y en las habitaciones no tienes Wifi. Sin dudas un Hotel para nada recomendable, del que literalmente ”salí arrancando”!!!!!!!!

This place deserves 10 stars out of 5, its perfectly located, very close to the bus terminal, super market across the street, the host is super friendly, really lovely decorated place, PERFECT BEDS AND SHOWERS, good breakfast, luggage storage when you check out later, walking distance to everything, I don't think you can find a better place to stay in Punta Arenas. Probably one of the best places I stayed in Patagonia!

Punta Arenas is a touristy town. This hotel is centrally located with walking distance to most local areas and eateries. That makes it a popular choice for stay. However the hotel itself gives you small rooms, noisy due to its location and poorly designed. There’s no proper bathroom in many rooms. Shower with transparent glass door makes it interesting! No thermostat. Most rooms without tv, and no amenities like lotion. There’s no furniture to empty your suitcase. The housekeeping staff does not like to give you even two pods of coffee and was downright rude when asked, until I paid another one two bucks for the same!The room itself is about 175 sq feet. Unless you’re ok with such an accommodation, find a better and more suitable place to stay.