Hotel terbaik di Monteverde

The hotel consists of many buildings spread across a hillside. Shuttle service is available between hotel buildings, but not to off-property locations. Internet service/WiFi was not available near the rooms (also noted in someone's review from last month) and cell phone reception was very spotty. The bathroom area lighting is very dim. Noise from the hallway and outside can be bothersome as the only ventilation is through open window slats which is OK for the climate, but if you pull down the ceiling to floor shades/curtains for privacy, the ventilation slats are blocked. I would not rate the hotel anywhere near ”78” for walkability as shown in the TripAdvisor summary. The grounds are nice and wildlife is around but depending upon which building your room is in, it could be 1/2 mile or more up/down a steep incline from/to the restaurant & lobby common areas where WiFi was available, you'll need to call for a shuttle and wait 5 - 15 minutes for a ride. The restaurant and food were good and staff were friendly. The room was clean and large, but had limited furnishings. Our room had no decoration and the only two chairs were for the balcony, there were no chairs inside the room.

We stayed here back in April as part of a longer trip. The hotel grounds are beautiful and I loved my room - it was big and airy and the ceiling fan worked fine for the weather at the time. Not sure if it would have been sufficient in hotter weather. The food and cocktails in the restaurant were delicious and the staff were awesome. We ended up being the only ones left at the end of dinner so we turned down desert thinking they would want us to leave. Our lovely waiter assured us they were open for a while yet and then even gave us coffee on the house. It’s a short walk into town (be prepared to walk uphill on the way back) and there is a little shopping centre right across the road. There is a big supermarket, some bakeries, restaurants and cute souvenir shops. My issue with this hotel was check in. We had booked a twin room (through the travel agency.) When we were taken to the room it was a double. The lovely man who had helped with our luggage radioed back up and said his colleague was coming down. He then told us that this is what we had booked and we either had to share the bed or they would put up a child’s extra bed for one of us. My confirmation email from the TA said twin room so I questioned it again. He insisted this was what the TA had booked. I then walked back up to Reception and asked to use the phone to call the TA. As I was speaking he was talking to another colleague and had our booking in his hand. We could both see it clearly said twin. He then spoke on the phone to TA. They sorted the problem by giving us two rooms and offered us free cocktails while we waited. This part was all fine and lovely. My problem was the lies and trying to blame the TA and make us feel like we had no options. Had they admitted the mistake and then fixed it I would have no issues. But the way it was dealt with left me with an unpleasant feeling about an otherwise lovely stay.

Excellent place to stay, soooo comfortable and homey!!!!!!! Way beyond all the luxurious hotels

The rooms were spacious and clean. Quiet location. Balcony outside our room which was lovely to sit out on and watch for wildlife. Well maintained grounds and gardens. Located in the cloud forest, Much cooler than the other parts of Costa Rica we had been too so bring a jacket and a pair of trousers. The hotel has it's own restaurant, we had breakfast but not dinner there. Breakfast was good with plenty of choice. The bar area in the restaurant was nice too, having happy hour on cocktails. We ate dinner at De Lucia, less than a minute walk with great food. Walkable to some other restaurants and shops, we just got caught in a downpour trying to walk to the town! Staff polite and friendly, would recommend if you are planning on staying in monteverde.