Hotel terbaik di San Jose

Very nice hotel. Wonderful staff from front desk to housekeeping and breakfast, all were very friendly and helpful. The breakfast buffet was great, many options to choose from and I especially liked the Cafe Britt machine with its plethora of options. My cortados were so good, I ended up purchasing from Cafe Britt when we returned home! The hotel is within close walking distance of many shops and restaurants. We stopped by the Tap House next door for a very enjoyable dinner and enjoyed the various events taking place right outside of the hotel. Just a warning, the hotel can be tricky to find if you're not familiar with the area. You can only seem to enter the parking lot from one side which means taking a right turn just past the Volvo dealership. It looks like you're pulling into a parking garage but you'll see a small sign for the hotel on your left. There is a small parking area for the hotel but if there are no open spaces, you park at the AC Marriott hotel and they'll stamp your card from the front desk so you don't have to pay.

It is a truly special place. But it is not a 5 star as claimed, its just a 4 star and just for minor things that cheapen the experience. One thing that irked me is that they have a coffee machine in the room but one has to go downstairs and buy pods for $1.50 each. This is cheap, small TV, channel guide is not accurate or changed. Having a price list for said breakfast items as simple as oatmeal is also ludicrous and takes away from what should be exceptional for 5 stars the ambiance is wonderful as you feel as if you are staying in an art museum. Will stay again but do not expect a 5 star hotel. exceptional for

I payed a night through booking, but when I got to the hotel they had no availability and I had to leave and find another hotel at night after 12 hours flight. It’s been almost two years and I spoke to the managers but they still never refunded me nor help with a free night stay or even a meal nor helped me solve this or find out what happened….I still pass by today but they kept the money and avoid the conversation..horrible That’s how they do it there, mr Hugo gerente de operaciones is the one who created the whole problem and avoids all convos..be aware

This was our first stop in Costa Rica and we knew it wasn't the best area of San Jose (so if you go out book a taxis especially at night). Reception were friendly and helpful and we were quickly settled into our room 110 on ground floor (looking into the middle of the court yard area (away from any road noise). Room was basic but had everything we needed, shower was good, bottled water in room and bed was comfy. We ate the first night in the hotel and the food was fine (see pic), plenty of choice. Ignore their website re meal times as evening meals were available (6.30 to 9pm). Breakfast was a standard CR offering but was fine and reasonable options. I believe it started at 6.30am? We got a takeaway breakfast on 2nd day as we left at 6am which was fine. Good stay overall and the hotel did everything you could have expected of them.

I’ve stayed in a ton of low-budget hotels and hostels, but this is the first time I’ve ever just swallowed the money that I pre-paid for a place and left for a different hotel. I know you get what you pay for - in this case a really basic room with one tiny bedside lamp in a seedy part of town, and we were ok with that, but the room just reeked. After opening the windows and it not getting any better, I went back downstairs and quietly asked if we could see another room if one was available. The desk guy had a long conversation with the manager in the office behind, took another key and followed me back to the room to check. “It could just be the cleaning product we use in all the bathrooms” he said. “I’m pretty sure it’s more than that - it’s really bad” I said. “You can feel it burning in your throat”. “I’m sorry, the manager told me you could not see another room”, he replied, and left still holding the key to a different room in his hand. My friend then went to check out the shared bathrooms on the floor. “They smell fine” he said. So I booked a room in another place nearby (Fleur de Lys - a bit more expensive but clean, comfortable, with a super friendly front desk). As we were waiting with our bags back down to the lobby, the desk guy eventually appears again, with a reluctant “You don’t have to go, I will show you the other room.” Ugh. Finally, you have to be both buzzed into the place and buzzed out, and if the front desk guy is off doing something else, be prepared to wait. And wait... Pretty sad place.

Undiscovered gem of a hotel near San Pedro. Pros: We were looking for a place on the lower end of the price spectrum that was a one night romantic getaway for two, that I could also use my free trip coins at toward the cost of the room. Preferably including breakfast and a swimming pool with jacuzzi 😉 Not much to ask! We booked one of the cheaper rooms on the ground floor. Before check in we took an Uber to San Pedro mall to do some essential shopping and see a movie. Then we checked in and I relaxed in the jacuzzi under the San José night sky while my husband enjoyed a full workout in the gym/weights room. TV with cable was great for my husband who enjoyed the football while I enjoyed the hot shower and relaxed in the bed afterwards. We had an amazingly comfortable sleep and a delicious breakfast in the morning of gallo pinto, fresh tropical fruits, freshly squeezed watermelon juice and hot coffee. A generous check out time of 12pm meant we had more than enough time to get our things together and leave when it suited. Cons: Not many cons at this price point and value. The guy at the desk was a bit weird when we asked him for a second glass for water as there was only one in the room but not a big deal. We also had to ask him for the TV remote. The towels were a bit small like a mini dress on me after my shower. But good quality (with a third extra towel for the jacuzzi) and high quality bed linen. It also is in a slightly rough looking neighborhood but this is not a problem if you travel to and from the hotel by Uber or use a hire car (which you can park privately inside the property). Overall impression: The other photos on trip.com and similar booking sites do not do this hotel justice - it looks far better in person. It has real character since it is a restored historic hotel from an era bygone, but that is why everything is such high quality from the bed linen to the floor tiles. Everything is also in good shape and freshly painted. There a little hidden nooks around the hotel that make it very charming. The breakfast area is lovely and the jacuzzi, pool and water slide were a real highlight. We WILL be back.

The hotel was suitable for a quick overnight stay before leaving for our final destination. The mattresses and pillows weren't very comfy and the rooms are not air conditioned. Additionally, the front desk is not 24/7 as advertised online from our experience as we arrived on a later flight -- they close at 10pm. We had emailed the hotel 12 days prior to departing Canada to let them know we would be arriving late. We received no response. The day we arrived, we got to the hotel around 10:45pm to find the front door locked, a call button and a paper saying to give a previously provided password or call the hotel through whatsapp. We did not receive a password, nor did we have any means of contacting the hotel as we did not have wifi or data/SIM card for central America at this time. Luckily, a staff member who was off at 10pm had happened to stay later for other reasons, not because we were a late arrival, and was able to get us inside and checked in. Once we checked in and got our wifi connected, we checked our email and had received all of the necessary information...the day we arrived...at 9:54pm...I wish this information had been provided a few days earlier so we could've avoided the stress of thinking we were locked out of our hotel ina new city late at night after a full day of travel.

Stayed here for a total of 6 days before and after a group tour. Rooms vary: I had 426 and 405. The latter had no window and felt a little claustophobic, despite its size. Lift was out of action (and I sensed this was not just a temporary issue) and, on a few occasions, room card did not work, which was inconvenient. However, on the positive side, beds were very comfortable indeed and the breakfast (Costa Rican) was excellent (and not the same each day). Breakfast staff and the evening bar staff were all very friendly and helpful.

Hotel Balmoral charges you in full on your first day and will not allow for any subsequent changes. I reserved for 10 days and was told by management that they would only issue a voucher credit to be used within the next 30 days. This policy should be stated upfront so people making reservations know all terms. Tourism business is down and they appear desperate for business but their policies prevent you from ever returning again. This establishment appears only willing to provide discounts and incentives solely to the hispanic community.