Hotel terbaik di Merseburg

Ich hatte kürzlich das Vergnügen, im Best Western zu übernachten und ich bin restlos begeistert. Das gesamte Personal war äußerst zuvorkommend und freundlich, immer darauf bedacht, meinen Aufenthalt so angenehm wie möglich zu gestalten. Das Zimmer war makellos sauber und sehr komfortabel eingerichtet. Die Ausstattung des Hotels ist modern und bietet alles, was man braucht. Das Highlight war definitiv das hervorragende Frühstücksbuffet. Es gab eine beeindruckende Auswahl an Speisen, frisch zubereitet und von ausgezeichneter Qualität. Ich freue mich schon auf meinen nächsten Besuch!

I really like 'classic' hotels: sweeping staircases, uniquely shaped rooms, vintage furniture, slightly creaky hallways etc. Dormero fits the bill. but.... Hospitality is key. I arrived at the hotel at 23:06. I was told I had no reservation. After insisting, I was told that my reservation was cancelled because I was too late, the desk closes at 23.00, and why did I not know that. I tried digging into my high school German to apologise, but was then confronted with the fact that I may not refer to the desk clerk as 'Du', but should use 'Sie' (I remember this, I should have used 'you' (Sie)) instead of 'you' (Du) as a matter of politeness). Then she complained I had a 'foreign' phone number so she couldn't contact me to check if I was coming (I am a global traveller, but have a phone from a neighbouring EU country. SMS/whatsapp/phone calls all work.) Anyway, it took at least 15 minutes for the clerk to 'retrieve' my reservation and get me the key. some background about my role in this. I looked up the hotel on the largest hotel website, but booked on the hotel's own site. Why give more money to the platform. So, you think the hotel would value my consideration. I received the email confirmation and just checked quickly that the date was correct. I was planning to check in to the hotel before my business dinner at 19.00, but my train arrived an hour late, so I had to run to dinner. This stuff happens, and you hope that accommodations can accommodate this. I have come across hotels with early desk closing. They always mail or text separately that this is the case, and then describe how to enter hotel of pick up key after hours (ever heard of a key-code entry system?). Anyway, next trip I may book the corporate box hotel and skip the quaint. A pity.

For a one-night stay while crossing Germany, it must be said that we were not looking for anything fancy. The Atlas hotel, however, made us feel at home, and credit is primarily for the staff, especially considering the tougher times of the pandemic. So, in spite of few people hanging around, and a less than lively atmosphere, we felt welcome and this is very much appreciated. Not all the fixtures are the most modern you could expect, but that was still very acceptable in terms of overall ambience, and our 3-bed solution was incredibly spacious, too.

Also wir waren für ein Wochenende dort und es hat uns beiden sehr gut gefallen. Das Hotel lag zentral und man konnte alles gut zu Fuß erreichen. Natürlich gab es dort auch nähen Anschluss an die öffentlichen Verkehrsmittel. Das Frühstück war sehr gut und auch vielfältig. Servicemitarbeiter waren dort auch freundlich. Man hatte dort alles was man braucht und wir würden auf jeden Fall wieder kommen.