Hotel terbaik di Atalaya Isdabe

I went on holiday with my daughter and two Granddaughters for 4 nights as a special treat. We arrived at the Hotel Sol Marbella Estepona Atalaya Park by Melia having booked with Love Holidays but this hotel did not look like the photo in the brochures which showed low rise with a lovely pool, restaurant and nice big gym. But the building we were taken to was a high rise building which when we went in reception we thought, oh yes, this looks nice. We went to our room and all through the corridors we could not believe our eyes at the state of some of the walls, woodwork etc.We looked at the gym which was dark and dingy with hardly any equipment in it. It was like something that hasn't been sorted since the 1970's. We got to our room, which was a suite, to be met with a really musty smell, the hand dryer did not work, the windows were filthy, there were no towels in the room and when we tried to open the patio door, the handle came off in our hand and all the runners were disgusting. We went back to the reception and she told us it was the 'Best Room in the Hotel'. She said she would get someone to come and clean the floor and the patio runners so we went back. She came with a mop and did under the curtain and then went. Then two men came with tool kits to mend the door. We went for lunch whilst they were in our room which was awful. The pork was pink in the middle and the paella was nothing like paella. The staff were stressed and rude. We went back to the room and decided that we could not stay any longer so went to reception to tell them but there was nobody there. We waited to have a word with them but nobody arrived so we just left the keys on the reception desk. We booked another hotel on line and paid for a taxi to take us. The hotel will not pay us our money back even though we did not even stay there and Love Holidays said they cannot do anything about it so we are now out of pocket by £1000! All I can say is make sure you know where you are staying is as described.

Looked for a basic hotel as travelling solo and found Ona Diana. Pros and cons to my stay: Pros Really nice staff on reception and the bar Daily cleaning of the room Quiet around the pool Not overly busy Cons Next to a busy highway so there was traffic noise Paid for half board for ease but wish I hadn’t, evening meals were not great though the grill was the better option over the pre prepared food. It’s a little way out from Estepona, puerto Banus was closer. Cockroaches were a problem but the staff moved me to another room quickly although also woke up one morning with a dead cockroach in that room too. No hotel car parking so used street parking and then car got damaged in the night. Wifi a bit flakey, slow or stopped working regularly. I would say you need a car to stay here although driving here can be a bit nerve wracking until you get used to it due to the general road layouts and you definitely need sat nav. Taxi’ing would be costly and airport transfers take forever according to other travellers.

Good location near the golf courses. Pool was closed during our stay in March. About a 15 minute walk to go into town. Nice balcony and bathtub. Breakfast wasn’t great but still plenty of options in the buffet.

Fantastic hotel - new, pristinely maintained, incredible staff, spacious, very well equipped rooms & a great location for Puerto Banus, Marbella & Estepona. Lovely pool & easy access to the beachfront via a short walk through gardens. Towels & umbrellas available for free every day from reception. Easily accessible, secure underground car park with very reasonable parking rate. Good breakfast offering although this could get a little samey after a few days of no change. It’s also the little things you remember - My own dressing gown was accidentally taken with the towels for laundry one day (my fault as I hung it under the towels) so I reported it to reception. By the time I had returned from a day at the beach it was back to me, I was so pleased. This shows true customer service, care & attention which is missing in so much of the hospitality industry these days. I’ve lost items before at hotels & they just can’t be bothered to even try to help.

We read a lot of reviews before coming here which can/could be off putting, but we’re familiar with Estepona and have a hire car so location did not affect us, so booked and pleased we went this hotel. So this review captures some highs and lows but equally some people have been harsh and unfair in their reviews… Location - it is a few hundred metre from the A7 with all balcony’s facing that way, but neither during the day and certainly not at night, can you hear traffic or see it. Yes it’s a half mile walk to the neatest beach, but if you wanted beach you’ve chosen the wrong hotel. It’s a 10min drive to Estepona central, can’t tell you about buses but Uber could be used. Free parking locally or use their underground car park at cost. Rooms ~ good size rooms, double sink, shower and bath, fridge and tv with balcony’s over looking the pool or the local road, according to choice. Facilities- the hotel appears half full, so sun beds are not even remotely occupied until after 11am, mid afternoon they tend to be full and ideally could add a few more, instead of laying on the grass or sitting at the bar. Pool bar drinks are €3-5 average food can be expensive €13-16. Towel hire for the pool area. There is a reception area but the bar is closed and you need to use the pool bar. There is a clothes shop which opens at random hours. Spa- yet to use it personally but have some treatments lined up. But the area is very large and clean, with one of the best equipped gyms I’ve seen on holiday in Spain. Lift access and stair climbers for disabled people in all locations Breakfast - I’ve read food cold etc reviews, but I’ve had zero problems. Fresh produce, loads of choices and warm plates of bacon, sausage, beans etc, with a chef cooking fresh pancakes and omelettes Evening food - We’ve chosen the half board and maybe a slight mistake for 5 days as the menu does not change and there are 5 main, 5 starters and 5 deserts to choose from. The food is good quality and tasty and we’ve considered travelling to Estepona for an evening but driving or Uber also seems a chore. Drinks are a lot cheaper in the restaurant than the pool so don’t panic. The service in the area is fine but missing finesse, there are a few examples I’ve personally seen 1 a night broken glass not cleared up, split drinks apologised but not cleaned and missing cutlery that we ended up stealing from another table. Staff - all friendly, Marina FOH very relaxed and offering personal experience to your questions, the Portuguese chef from Watford and generally everyone polite and friendly. There is no evening entertainment and the vibe is some guest go out for the evening and those not, retire early. The pool bar is open, but I’ve yet to see anyone drinking at night there, so the place is lacking atmosphere. Summary- Hire a car or pay Uber to break up the days, this will end up a relaxing holiday where pool days are quiet, spa available and likely early nights.

Lovely spacious and clean apartment. Comfortable bed and good quality bedding. Well equipped throughout. In a very convenient location, a few minutes walk from public transport. Probably the only minor issue would be that there was a bit of noise from the upstairs apartment.

Okay it’s a 3 star hotel but the staff are amazing (thank you Laly) The bed was super comfortable and although rooms are rather small the balcony had table and chairs Step out of the hotel and everything is there from restaurants to shops to bars . Cross over the boulevard and you are on the seafront in 5 minutes Walk up the petty pedestrian street and the most beautiful church is a joy The only drawback is the lack of channels on the tv but with excellent free Wi-Fi I watched tv on my iPad