Hotel terbaik di La Orotava

Overall nice hotel, friendly staff and spectacular views. We stayed all inclusive which is a little confusing at first. You have the choice of only 1 restaurant for breakfast and evening free of charge, there is a alacarte Italian restaurant available with 20% discount to all inclusive guests in the evenings. Lunch you can dine at restaurant or pool bar which has snacks including, pizza, burgers, chicken nuggets, chips, toasties, salads (all included with all inclusive). Evening food did change each night with chocolate fountain on 1 night of stay. Some cocktails included with all inclusive but not all, same goes with spirits and liqueurs only local spirits included. All soft drinks ie, Coke, Fanta, Sprite, fruit juice (not fresh) included with all inclusive. There is ice cream pots available from pool bar included but branded ice creams you still need to pay. Location wise, spectacular views just slightly remote for those wanting lively atmosphere. Shuttle bus very reliable and free to take you into town. There is a nice shopping centre over the road but will cost around €10 to get to due to road layout. It’s the same to get back from centre of town in taxi also. Lots of bars and restaurants in Puerto de la Cruz. Towels are available to hire with a refundable deposit for the pool if tokens returned at end of stay. Gardens around pool area are immaculate however the Pool doesn’t allow inflatables which didn’t please my kids, you can however take an inflatable ball. It was easy to get a sun bed no need to reserve beds and we were a group of 9 and we all got a bed easily. Room layout we had a sea view suite which had a lounge which they converted sofa to a single and placed another single in for 2nd child, seperate bedroom with very large bed, large bathroom with whirlpool bath. Aircon only worked in bedroom, lounge was broken, same was the case for other rooms booked which wasn’t great. Our room was 320 and view was amazing. Will say the pool had very sharp surroundings believe it’s to stop slipping over but not the most comfortable to sit on the edge of the pool. They have a larger adults only pool for over 14 year olds which is the one with the large waterfall.

THE best hotel in the historic north of the island! Personal service, top level SPA area in/outdoor and quiet pools with an absolutely phantastic garden. UNIQUE ! Breakfast, lunch or dinner in the garden with palms and bird atmosphere or in one of the nice restaurants is real holidays - relax in nature.

The hotel and staff were excellent overall, room was big, spacious and well equipped. hotel had a wonderful trail of trees from all over the world and a lot of activities/areas to explore and enjoy. Location distance to local shopping centre was not bad especially as they have a shuttle service and cabs too are very reasonable and reliable. Special mention to a wonderful bartender, Yasiel who made the BEST drinks. He definitely goes above and beyond with service and his drinks including his specialty drinks are quality. My family and I ordered quite a variety of drinks over the duration of our holiday and we were not disappointed ever. Another member who we interacted a lot with was Isaac who entertained on karaoke nights and during the day with a lot of activities. Brilliant place for an amazing relaxed atmosphere where you can tailor your holiday the way you want.

Had the most amzin holiday in this hotel spotlessly clean , the staff was so lovely and couldn’t do enough for you reception bar staff cleaners all amzing , food was good for all-inclusive and can’t do enough for you . Keeep doin what ya doin because you doing amzin. Entertainment every nite x

Ok. Apartments were basic but functional.. we asked for a toaster and a kettle as our room had none and they were delivered by housekeeping that day.. aircon is fab.. 20 euros deposit which you get back when you leave.. rooms freshened every day and beds made.. towels freshens up twice or three times in the week.. we were on fourth floor so sun loungers on balcony as well as table and chairs and glass front which got the sun all day.. the pool bar man is an absolute legend.. he is very good at his job and the hotels best asset!! The hotel is mainly geared for Spanish but all staff seemed to speak good English and were very helpful.. not too far from town but very hilly.. taxi back is no more than 5 euro.. only criticism is the fact that for the whole week the pool itself was never cleaned. The outside area was brushed in mornings but never deep washed so it was very grubby.. sun loungers had comfortable pads but they were never washed either.. our room had a pool view so we were able to see the “cleaning” process..this worried me as birds washed in the pool and we also caught a rat drinking from it one morning after 8am. also cracked tiles and uneven tiling around the pool.. steps at deep end were very shaky and loose.. but all round a good solid spot for self catering holiday..

Hotel súper confortable. Gente amable. La WiFi va genial, importante para mi porque tengo que trabajar. Estuve en habitación individual. Limpia sencilla y el colchón muy cómodo. No es un hotel de 1 estrella. He estado en hoteles de 3 estrellas mucho mucho peores.

Food – we were half board and the food was always of good quality and variety. There was catering enough for people with more adventurous tastebuds as well as more beige ones too. The restaurant was lovely itself as was the rest of the hotel, very well maintained and always being cleaned by the staff. At breakfast you can sit on the terrace looking out over the Atlantic which is an incredible way to start the day! We did have an instance of one particularly grumpy waiter though this was an exception not a rule. Room – the room was very big and we had ample space for everything and was very homely. The bed was very big (not overly comfy though it did the job – 7/10), and the sofa/living space was very comfortable. The private balcony was a great feature, and we often left the sliding doors open overnight to let air in and to hear the sound of the Atlantic as white noise. The bathroom was plenty big enough, and the colourful shower was a nice touch! The wardrobe was also more than big enough which was a nice surprise! Cleanliness – everywhere around the hotel was immaculately presented, I believe the hotel was renovated a few years ago but everything just appears to be really well kept and maintained as we always saw staff cleaning and maintaining throughout the day. Genuinely one of the nicest hotels we have ever stayed in and contributed to a wonderful holiday, especially as we did spend a large amount of time in and around the hotel. The area surrounding the hotel was nice too, one of the nearby hotels was a bit louder with music etc in their pool area, though wasn’t really noticeable from the hotel/our room. Vibe – the overall aesthetic of the hotel was a very pleasant and vibrant atmosphere to be in, in the pool area and on the rooftop bar there was always music and lots of comfortable seating with umbrellas to get out of the sun if you want to. A really nice hotel which we would absolutely love to come back to and would definitely look to stay in a Macaronesian Hotel elsewhere in the Canaries if they are all of this standard!