Hotel terbaik di Lloret De Mar

We stayed at the Encantada for a week with 2 children under 12 and had a fantastic time. Check in was slow but the staff were so friendly throughout. Our room was clean and well presented with a sun veranda and very comfy beds. Our towels and bedding were changed daily and the general maintenance of the whole resort was perfect. We were half board, you can choose between dinner or tea by letting reception know each morning, we mostly opted for dinner becausewe found tea from 7pm too late for younger children. The breakfast was a general buffet style with weak coffee but we've come to expect this from Spanish hotels, however the dinner and tea were lovely every day, great selection of all cuisines. Some pre-made food wasn't hot but there was a bar cooking fresh meat and fish to order which was delicious. The pool could not be faulted, perfect for children with an amazing splash pool and shallow areas, we also found the pool bar to be reasonably priced for drinks and snacks (the coffee served here is spot on). The hotel is only a short walk to the beach with plenty of shops, supermarkets and eateries in the area. We can't wait to return next year.

Was slightly apprehensive what to expect after reading some negative reviews before going but was definitely pleasantly surprised and we ended up having a great time. We arrived after midnight and was welcomed with food parcel and big bottle of water for the room. Nice surprise after a long day travelling. Rooms are basic and not luxurious but that was expected. However they are comfortable and cleaned to a high standard everyday. The cleaners was always pleasant and smiled and greeted us too which was lovely, they do a smashing job. Fridge in the room nice and cold. TV had some English channels on too. The food is great, such a great variety at breakfast, lunch and dinner. I don’t think anyone would struggle to find something they like. We was really impressed with the quality and verity. Can get busy at certain times but still never struggled to get a table. Cocktails are great and worth getting the all inclusive package for alone. Unsure why bottled water is only available from the inside bar from 9pm-11pm but it’s not a big deal there’s plenty of shops near by if you want to stock up on waters. Slides are great fun for the kids and adults. Plenty of sun loungers to go around didn’t once struggle to get one no matter what time of day. Poolside ones was a little trickier to get as people go for those first as soon as the outdoor area opens at 9. Ceaser in the entertainment team is a great guy. He had us all laughing and we looked forward to seeing him. His vibes and energy is 100%. We aren’t one for taking part in activities usually but my partner did here and loved it every time. Kids will honestly love this place regardless I can’t see how they wouldn’t. And if you go with an open mind you will have a great time. Only feedback would be regarding the unpleasant smell that seems to come and go in certain area’s which isn’t the end of the world as it isn’t constant but would rather not have if it can be helped.

Tout était parfait la vue sur mer est superbe et l’emplacement de l’hôtel , propreté des chambres impeccable. Le petit déjeuner était très copieux . Le seul problème le jacuzzi et la piscine intérieur au Rooftop était froide . Tout le reste parfait

I booked a family holiday hotel with my little infant so excited for the swimming pool ect had a long journey coming to the hotel to book in and them telling me I don't have a bloody reservation booked clearly I have come to this guitart central aqua park hotel cuz I have a booking spent 1 hour trying to sort things out along with a crying baby whose had a long day of traveling bloody hotel manager was DISGUSTINGLY Rude and Pathetic telling me to leave and go elsewhere as no rooms available I showed them my booking from my email and phone but they wasn't interested at all absolutely jokes. I explained I am a heart patient with a long term disability they didn't care less they was more worried to get me out of there reception. DO NOT BOOK with this hotel THEY ARE FRAUDS THEY ARE SCAMMERS A BUNCH OF LIARS WHO WILL TAKE ALL OF YOUR MONEY they have conned me I will take further action against them. I have been discriminated by my health and disability along with the colour of my skin. They say customer service is key and very important to them yet that's how I have been treated unfairly Is that how you treat your BLOODY Customers DO NOT BOOK