Hotel terbaik di Puerto Colom

This is our second time at your hotel, and everything has been great. It's true that the shower tray has a design flaw, but the staff responded promptly and resolved the issue. I’d especially like to mention the guest service agent who was very kind, and particularly Carmen from breakfast, who is extremely friendly and attentive to everyone. Apart from this, there was a bit of noise at the pool because there are many children, but we understand it’s a family-friendly hotel, so no complaints there. We will definitely return on our next visit to the island. Thank you!

Beautiful stay right in the heart of Porto Christo - a small lively town that we loved! Lots of beautiful nearby coves to explore and wonderful cafes and restaurants. The hotel itself was beautiful and perfectly clean with lovely air conditioned rooms and new bathroom facilities. Francisca was so helpful and friendly! Would definitely stay again.

we found Porto Cristo while on holiday in another resort earlier in the year and just had to book a stay in this wonderful place , and the only hotel we wanted to stay was The Felipe ! Sitting above the beach/harbour with views to heal the soul .We had a top floor room with all amenities , but the balcony is where we spent our time whenever we were in the room . The hotel was everything we hoped it would be with excellent personal service and excellent food served in the sea facing restaurant and veranda. The reception staff were very friendly and informative and all the staff we met were very polite and friendly and nothing was too much trouble. The Felipe was kept very clean in all the areas used and the restaurant was spotless with a varied menu each night and the tables were cleared swiftly when people finished . We were only there for a long weekend and arrived early but ere able to leave our cases in reception and were told where to park the hire car up the road for free and from that moment on we had the best weekend. We had to check out at 12 on the last day but werent flying until later so they said we could leave the bags and use the spa showers later to freshen up before we departed . I cant recommend this hotel highly enough and we will 100% be returning to this wonderful place in beautiful Porto Cristo

Have done 2 weeks of Junior Tennis Camp. One without and one while staying at the Academy… Tennis: There really isn’t much training. They just let the kids play, and play, and play… On the last day there is a ceremony where everyone gets a participation trophy. Fun fact: in both weeks we were there, it was always the biggest cheater in the whole team who received the sportsmanship award. One driver of this is that the “coaches” didn’t watch what was happening on the courts. Even on the final competition day… Key “value” taught: “Cheat as much as you can…” Organisation: They have an app that rarely works. Forget the schedule on the app. It constantly changes and you will never know where your kid is or is supposed to be… Yiu get access cards for the Academy that only work 50% of the time. Other: - We had some heavy rain upon which everything broke down for the rest of our stay. No spa, no pool, building materially flooded. Zero compensation. - You will virtually never get towels for the gym (or the pool, IF it’s open). Need to bring your own, but not from your room as that’s not allowed… - Around 2/3 of water stations don’t work - On the last day the kids have a ceremony, BBQ and festives. The parents, aka folks who paid for everything, don’t get anything - they can watch with no food and not even a glass of water. Awesome way to end the experience in a memorable way - You get free access to the Rafael Badal Museum - except you never get access because it’s always booked out Bottom line: Mass factory, highly commercialised, you are just a number.