Hotel terbaik di San Agustin

Die Anlage, das Zimmer sind sehr schön. Der Pool war eiskalt, der beheizte Poll ging so. Das Essen & die Getränke sind verbesserungswürdig. Manchmal ist weniger mehr ;-) mehr auf Qualität setzen wäre empfehlenswert! Wir hatten wegen der Buchung Auseinandersetzungen und sollten nachzahlen. Wir haben jedoch nichts falsch gemacht und immer wieder unsere Bestätigung vorzeigen müssen. Dies empfanden wir als sehr unangenehm. Bei der Rückgabe der Handtücher gab es ebenfalls Schwierigkeiten. Wir lassen uns überraschen, ob unsere 50€ Sicherheitgebühr auf der Kreditkarte abgebucht werden oder nicht. Im Ganzen war der Aufenthalt ok, wir würden jedoch nicht wieder kommen oder es weiter empfehlen.

Amazing experience at the Abora Arrived late and hungry not expecting anything but there was a 24hr snack and drink area Our room was comfortable well equipped and very clean Next day our pool & hotel experience was good However best ever was our food the choice is well above average Best good we ve had probly ever in a hotel Massage centre so good my husband returned for second treatment Animation team engaging and hardworking don't miss the aqua fit / dance

Really big rooms, very spacious and a nice cute small hotel with nice staff and good review. Good overall was good and different every night, could have maybe done a wider breakfast menu. The entertainment team was hit and miss. Aircon was weak so took 6 hours for the room to cool down, although they leave it on for you after check in thankfully so stayed at a decent temperature after check in. Sometimes issues with food temperature, and some of the serving staff a bit slow when waiting for cooked live items. However overall food was good. The main issue with the hotel is the sunbeds. They make a big fuss about not reserving them but there literally all always reserved and you end up way to the side or in the shade. The ones by the pool are comfy but the other ones are very lumpy. The hotel facilities don’t seem to be big enough for how many people there is. Not enough sun beds, luggage room full, can’t accom date late check out. However all in all the staff work hard and are polite, facilities are good and it’s got a nice communal feel and everything is laid out for easy use.

This was our second visit after enjoying a trip a year ago. We enjoyed our visit this year again. The hotel is lovely - especially the rooftop area - plenty of sunbeds, plunge pools and a bar. The food is good with lots of variety. If you can't find something that you like i'd be amazed. We had a couple's massage in the spa which was amazing, The hotel's location is excellent as well, lots of local cafes if you fancy a change, excellent shops, a short walk to the promenade and beach, bus station close by if you want to explore further afield (which we did). The staff are all lovely - friendly, helpful and they never stop. We will visit again!

Just back from a week with my partner and our 2 young kids and will not be staying here again. All of us fell ill over the course of the holiday with our 2 kids both being sick. This hotel should not be classed as a 4 star; it is a 3 star at best and after what happened on our holiday, thats being generous I’m afraid. Hotel Main areas of the hotel such as the lobby, reception and restaurant are modern and kept clean. Looks like these areas have been renovated in recent years and therefore have no complaints over these areas. They are just as nice as other hotels we have stayed at recently. The hotel has 2 small shops that had everything we needed such as bottles of water, snacks for the room and toys for the kids to play with at the pool. There is also 2 arcades which provide good entertainment for the kids. The entertainment at night was ok. Can’t really go wrong with a mini disco for the kids however the entertainment afterwards was average, a few singers and some dancers was all that was on during our stay. Rooms We stayed in a family room with our 2 boys (aged 1 and 4). Overall the rooms are spacious with a decent sized bathroom. There are no baths in the family rooms but we were already aware of this and didn’t mind, however others may not be aware. Family rooms also come with a small tent for the kids to play in which was a nice touch. The WiFi in our room on the 3rd floor was pretty poor however this wasn’t a big deal as we were on a family holiday so weren’t needing to be on our phones. WiFi around other areas including the pools worked fine with no issues. Food and Drink The food is not good. Despite being advertised as a family friendly hotel the food options for young children in the buffet are really poor. There is pizza, chips and pasta however there was never any meat options catered for children. The buffet did have pork, beef and a lot of fish options however there was never something simple like chicken nuggets for young kids. I did notice some families had plates of food from the snack bar for their kids but not ideal having to go to a separate area to get this, and the quality as mentioned below also wasn’t good. The food was often lukewarm. I know it’s a buffet and therefore can be expected that it will cool over time however the staff should be replacing this with freshly cooked food, especially the meat. The other reviews here suggesting there is a microwave to heat up food are delusional! Why on earth should you have to reheat your own food at a 4 star hotel. There is a bbq outside at the buffet however the one night we did use this, we were served raw chicken as was the person in front. Whilst the manager supervising the area did apologise and get fresh plates and chicken, there are several reviews about raw meat so it clearly isn’t a one off and a bigger issue with staff competency. The snack bar is even worse. Food will sit out for hours at a time to the point it is cold. Burger buns are hard because they’ve b