Hotel terbaik di Tias

It is the best hotel in which we have ever been. The rooms are huge and comfortable. Food was amazing, a lot of different tastes every day. Places for children prepared very well. Hotel is splitted into different areas. If you travel with children you get the room closly to the pool for children and playground. If you travel adults only you get the nice room close to the swimming pool for adults only. Hotel is allocated close to the beach. We would like to thank all the service teams there. Especially to Bartek, Francesca and Anas from the animation team! Thank you for amazing time spent toghether!

Very big rooms, amazing staff, the manager was very helpful, open and friendly. The property close to the beach. The area is perfectly clean and quiet. You can walk at evening without worrying. We felt safe walking at evening. The bus stop 2 steps away. Easy commuting and also the car rental is cheap. You can walk to the airport along the beach and just enjoy. Highly recommended!

Overall experience good, staff amazing especially Veronica! Manager of the main restaurant was rude at times and arrogant attitude! Not enough staff, but they coped well, we felt sorry for them! Ridiculous that you had to pay for water if you had it in a bottle, and we were all inclusive, also only had free water in the evening, out of the tap I assume, not bottled! Food was average, entertainment good, pool good, cleanliness very good! Weather was amazing, beach was across the road, close to all amenities and restaurants and shops!

Our family of 4 kids aged 11&9 have had a fab week at this hotel. Yes it is quite obvious it has been two hotels and we were in the quieter part but a couple of mins walk took us to the busier part of the hotel and the heated pool where we found all the entertainment going on. Our room was spacious and we had a view of the sea from our balcony, it was immaculately cleaned daily and we had no problems with insects. The pool closest to the beach as the busier part of the hotel was heated and there was all sorts of activities going on there, games, aqua fit etc.. pool area was so clean, plenty of sun beds, and helpful staff Food was excellent, I am not the biggest lover of all inclusive but this hotel was outstanding when it came to food. So much choice, lots of it cooked fresh in front of you and constantly replenished. Plenty of seating and all the staff were lovely and helpful. Entertainment team made our holiday, Martin, James and the 2 Italian sisters ( sorry I’ve forgotten names ) were amazing 🤩. Martin has made us laugh so much, he’s such a credit to the hotel 😊. The evening shows that the team did were really enjoyable. Overall this is an immaculately clean hotel, great staff, great food and beautiful surroundings we would definitely recommend and hope to go back!

Had another fantastic holiday here for our 5th time. We arrived on 29th Sep - 13th Oct and our room 1409 was perfect loved the fact it had a bath as some don't and everything about it was lovely. The receptionist who checked us in was great along with all the other staff. Veronica in the restaurant was the best and would always set us a table or clear us one if it was busy she was so helpful and friendly and really made our stay. It was nice to see Paco and Aaron in the bar they always look after us and remember us and do a great job when it's busy to keep the queues down. We love all the improvements like the free WiFi throughout and that the snacks are now served until 5.30pm that really made our stay more enjoyable. The snacks have also improved in what's offered. The only thing that let's it down now is all the flights are later at arriving so we didn't arrive until 10.15pm and struggled to get any food anywhere even outside so had to make do with crisps but usually we go in March and the flights arrive early so we have never had this problem. The entertainment team have also improved as there is things going on at the pool during the day where in the past there wasn't much happening. Entertainment is about the same with the best night being a Sunday. We met some people that we saw years ago at this hotel and also some people we see in March as it is a really nice hotel that is lovely and clean. It was my parents anniversary whilst we were there and we would like to thank the hotel for putting a bottle of champagne and a card in it was a lovely touch and thanks for the lovely room it was perfect. Hopefully we will be back in March for another lovely time. Loved the new door locks as it's just a tap of a card same at the gate and even the weather was lovely sunshine every day. See you in March.

We had booked to stay at a Villa in Puerto Del Carmen for a fortnight but needed alternative accommodation for the first two nights due to flights. We decided on Club Del Carmen. Service from staff was great, very helpful and friendly. Our apartment was very clean and spacious with a great view overlooking the pool with the sea just behind. Club Del Carmen is very eco friendly. Great to have a tap with drinking water in our room. You could use the pool at any time during its opening hours but sun beds had to be booked. You could book a morning or afternoon slot. They said it’s usually one slot per day per room, but if people don’t show up for their slot within 30 mins the lifeguard will look to see if there is space for you. We thought the booking system was a great idea. We ate at the restaurant on-site Baily Bar for one of the evenings, the food was lovely and reasonably priced. We were very happy with our short stay and would look to stay again in the future.