Hotel terbaik di Tias

It is the best hotel in which we have ever been. The rooms are huge and comfortable. Food was amazing, a lot of different tastes every day. Places for children prepared very well. Hotel is splitted into different areas. If you travel with children you get the room closly to the pool for children and playground. If you travel adults only you get the nice room close to the swimming pool for adults only. Hotel is allocated close to the beach. We would like to thank all the service teams there. Especially to Bartek, Francesca and Anas from the animation team! Thank you for amazing time spent toghether!

Great family apartments, very clean thanks to the lovely ladies who work there and who will also do a full bag of washing for €5. There's no air con but fans are free from reception. Quiet and safe resort within 10 minutes walk of the main *****. There's also a lidl about 15 minutes walk away and only €4 back in a taxi. There are a few smaller supermarkets close by too. A few recommendations for restaurants in puerto del carmen, Sebastyans is an authentic Greek restaurant past lani's. Amazing food, incredible views and reasonably priced, definitely worth a visit. Also Port O Mar opposite the steps to the beach is reasonably priced and the guys are very welcoming and great with the kids. If you want to just stop for a beer then el kioska is in a nice wee spot, and a large beer is only €1.80 Overall Tisalaya are great family apartments in a good location and very clean.

Overall experience good, staff amazing especially Veronica! Manager of the main restaurant was rude at times and arrogant attitude! Not enough staff, but they coped well, we felt sorry for them! Ridiculous that you had to pay for water if you had it in a bottle, and we were all inclusive, also only had free water in the evening, out of the tap I assume, not bottled! Food was average, entertainment good, pool good, cleanliness very good! Weather was amazing, beach was across the road, close to all amenities and restaurants and shops!

I suspect a number of reviewers will also mention that this place is huge but it is worth mentioning again if only to force the point home. It is actually two hotels that have been linked by a walkway. One way to describe them is the quiet side and the noisy side. The quiet side is over the walkway. So, looking from the beach, on the right hand side. The facilities on the quiet side include the hotel shop, the gym, the spa, hairdresser and the reps desk, whilst on the outside there is a good-sized pool and Pepe's snack bar which shares room space with the Flamboyan bar. The noisy side is where it all happens. I'm calling it noisy to differentiate it from the quiet side. But its not really noisy, our sleep was never disturbed. All the restaurants are here including another Pepe's. As I am sure you can imagine, the main buffet restaurant gets very busy having to cope with two hotel's worth of guests and all meal times turn into a bit of a bun fight at the busiest times. Two specialty restaurants do their bit to ease the pressure a little. I did feel a little sorry for those with rooms on the quiet side, having to to do the trudge three times a day for meals but on the bright side they were getting their steps in. It is quite a walk. Seriously, if you are considering this hotel and have some mobility issues I would suggest the noisy side might be a better option for you. The lobby bar is a 24 hour affair whilst the main bar is beside the evening entertainment area and has a great system to keep the drinks flowing. Its easy for the Brits who are used to queuing but it is a bit of a challenge for some of our European friends who find the idea baffling. There is no scrabbling for a place at the bar and fighting to get served here. The bar staff insist on an orderly queue a few steps back from the bar and when they are ready to serve they will call the next person forward to take their order. Excellent!! It means that no matter how busy they are you only have to wait a couple of minutes at the most. Those who try to jump the line are directed to the back of the queue! Our room was clean, the bed comfy and we could see the sea from our balcony which looked out over Los Pocillos Beach. The food, in my opinion was excellent. There was always a good choice at each meal, impossible to go hungry. In all areas the staff were friendly and attentive and worked their socks off to please. All in all a very pleasant stay.

Firstly I’d like to start by saying that the staff were all great. Myself and husband were poorly while there and reception were amazing, management were also great and all of the waiting on/bar/maintenance and cleaning staff were great. The room was spotless and comfortable too. The only things that let the hotel down were the food, lifeguard and entertainment. The food was very bland and repetitive, it was hard to make a meal out of the selection. As an all inclusive customer, I understand that premium spirits are not generally included. However, the drink menu shows the cocktails that are available to AI next to the price for regular guests. What it doesn’t show is that the available all inclusive cocktails are pre made with cheap ingredients and even served differently. The menu just says included so it should be exactly the same drink as the half board guests get! This is the same with all drinks. When I asked about it, I was told that it is because the half board guests are paying for their drinks! My response, we have paid for them, we paid a lot of money extra to be all inclusive. We shouldn’t be treated differently. We don’t drink a lot and would expect that a four star hotel would not treat you any less than half board guests just because we paid upfront for our drinks, The life guard may as well have not been there. For the majority of our stay there were two different lifeguards. They sat under a tree in the far back corner of the pool area handing towels out, the pool wasn’t even in sight for them so god forbid something would have happened because they wouldn’t have been able to see! On the last few days the regular lifeguard returned and sat right next to the pool and didn’t take his eyes off it. We didn’t stay in the hotel much in an evening as the entertainment was dreadful. The same acts played in the same order for two weeks, and having seen other acts on the island, I feel that the hotel chose the lowest grade of entertainers they could find. We have stayed here three times previously with large family groups on holidays totally over £20,000. Sadly, with the food and entertainment deteriorating like it has, this will be our last stay! The hotel has the potential to be amazing. Note to management: not everyone that is all inclusive is there to get drunk. Some of us would like some quality drinks just like the half board guests. If menu says a cocktail is included then it should be exactly the same as the other guests get.

Check in at the forests apartments was very quick,reception staff are really friendly & helpful. We had a two bed apartment which we found excellent,very roomy & had everything needed for a week away.beds very comfortable,lots of kitchen equipment if self catering.we went all inclusive. The meals we found were very repetitive & a bit bland,but plenty of choice. Bit if advise,check the room phone is connected when you arrive in the room. We had a fire in our room on our first morning.our plastic kettle set alight at 6-30 in the morning while in bed & asleep,the smoke alarm woke us all up.we managed to put the fire out,but couldn't contact reception due to our phone not working. When we reported the issue it was sorted asap..The area around the hotel is spotlessly clean.pool & area spotless.no issues with Sun beds..staff are very friendly & hard working..great location. Lots of shops & bars outside the hotel & the beach is just across the road..bus stop & taxis outside the hotel grounds.. Couldn't comment on the activity team as we didn't get involved with the activities. We would definitely recommend the floresta apartments.. Well done floresta & thank you for a lovely relaxing holiday.. We will definitely be back soon.

People say this is basic. August I was in Albania stayed at three hotels and I got what I paid for . Stayed in one Panorama hotel was outstanding but was quite expensive. Went to Agadir in October again I paid extra for a pool view and I got what I paid for. Think people want everything for nothing. I get if I was staying next to bins being emptied etc but if people are going to moan about the pool being freezing in October come on , do you really expect anything else apart from a heated pool!! Not here to watch TV however I do get it with the remote but again other guests have abused that situation so the hotel has to remove the control. The staff were lovely , beds were comfy , shower was fine with plenty hot water . The pool area is nice and clean . Staff were lovely no issues with them Yes I would stay here again for what I paid for it . The only thing I do have a problem with is people especially on the lower levels putting towels out at stupid o'clock in the morning . The pool has the sun all day and there's plenty of beds. Come on folks !