Hotel terbaik di Rovaniemi

Not a good start. Checked in with not much of a welcome by female receptionist, she gave us our key and pointed to some steps. Found our room and started to unpack when a man used a key pass and entered our room and then went out again and then came in again, and went out again…..we were baffled! A few minutes later the not so friendly receptionist came in to our room, (it would have been nice if she had knocked) saying that were in the wrong room….like we’d put ourselves in the room! She went out again and then came back saying we’re in the room and we’ll have to move. Next the Crystal Rep. knocked on the door and said they’d been a mistake and we’re been put in the wrong room and she would find out what room number were moving to (the receptionist never came back to apologised). Then the man came back and barged passed us and put his suitcase in the room and disappeared again! The Crystal Rep helped us move to the other room …..thank goodness for her - she said she would feedback to the hotel manager and the next day he apologised for the inconvenience and gave us a voucher for tea and cake …..we would have preferred the receptionist to apologise for entering the room twice and making out it was our fault that we were in the wrong room!! The room was very basic but clean and comfortable. …..there was a kettle as described but not tea, coffee, milk or sugar as described in a review we read. We didn’t steep properly as you can hear everything going on in the other rooms….we were woken up at 6am every morning to what can only be described as someone tap dancing in the room above. The hotel was filled with at least 95% of families that were on the Santa Package so a very noisy place, and our evening meals were not relaxing at all as the children were constantly running around in the restaurant and climbing over the furniture….it was manic. The food was good but not much of a selection - the Chefs in the kitchen were wonderful and served us with hot vegetarian meals. The breakfast selection was good but if you like warm portage and warm pancakes you will be disappointed as hot food was always luke warm ….as the the soup in the evenings and the water in the earn was never boiling.

We booked this penthouse to have a nice weekend and enjoy beautiful view from the balcony. We carefully selected a very nice stay among all possible stays in Swedish Lapland and Finnish Lapland region reading all reviews and making a long research for a high-quality leisure stay. Instead we were forced to listen to around 9 hours of very loud unbearable rock through the whole evening. From 15:30-01 :00 90DB noise for 9 hours (harmful for health) 90 decibels is a high noise level, equivalent to the noise generated by a leaf blower or the sound level of a concert. Compared to 80 dB, 90 dB is 10 times more intense and twice as loud. Whenever you are exposed to this noise level, you should wear hearing protection. One could hear music even in the sauna. After two hours of nonstop noise and starting headache I contacted the host about full refund I got an answer that there is a festival just outside the building. Here is what I got as a reply: ”Is the music coming from outside? There is Santa open air music festival in the park by the riverside going thru the weekend.” Since host did not solve the problem I had to call to San Francisco USA airbnb support to solve the problem. Next reply from host was not apology and problem solving too. It was: ”This is a public outdoor event which have been promoted by the city of Rovaniemi. So it’s a well-known event, which attracts a lot of attention and visitors. We don’t ask our guests why they come to Rovaniemi. I can assume that many of our other guests come specifically because of this festival.” ”You cannot expect us to repost information about all public events in Rovaniemi.” I would not have booked this stay if I would have known that there is a very loud music in the whole apartment all night long non-stop. I do not know if anyone would. Since the attitude towards guest is so ignoring - I do not recommend this host. After getting in touch with Airbnb support I had a message from the host where the host offered second night instead of 82% refund (we would simply go home from that airbnb, the apartment was untouched yet). I accepted the night just to stop stressing. After listening to many hours of loud terrible noise I had a bad head-ache and a bad sleep. I would love to go home and regret making a booking. *it took us 1 hour to find parking outside before we checked-in. We parked on the river shore. Cleanlyness big minus: around toilet all walls in urine, dust on window floors and corners (non-professional cleaning) Hospitality non-professional. Host is interested in getting money, not in providing a nice and responsible service.

Santasport Hotel is an integrated resort with accommodation, trekking, skiing, bike riding, snowboarding and many other winter activities. They have track for all the activities and it was an enjoyable trip to explore the woods during winter. The hotel has a bowling alley, swimming pool and sauna. It also has a cafe Checking in and out was a breeze and the staff are friendly and helpful. They attend to all guests need and never fail to impress. Room size was reasonable and they also have a clothes drying cabinet. Bed is comfy and I had good sleeps. Breakfast was good with quality soread. Will return to Santasport Hotel if I come for my winter holiday in Rovaniemi.

Встречали Новый год семьёй в этом чудесном месте. Очень рады ,что не ошиблись с выбором. Отдых на 5 из 5. Это действительно, очень красивое место на природе в окружении рек ( или озёр)) и мохнатых елей,но до города и деревни Санта Клауса рукой подать на машине. Сами домики милые, тёплые и уютные, атмосфера домашняя. Звукоизоляция отличная. Есть сауна, да и вообще всё есть! Хозяева приятные и отзывчивые люди, спасибо им большое! Всё это создаёт восхитительное настроение и соответственно способствует хорошему отдыху! Минусы, если таковые есть, то их совершенно не хочется замечать. Но позволю себе всё же ложку дёгтя. Т.к это был Новый год мне лично немного не хватило посуды и её уже хорошо бы обновить. Ну в целом всё замечательно и мы получили лучше того, что ожидали. Место куда хочется вернуться! Рекомендую 100% P.S. Спасибо большое хозяину Тахиру за крутой салют в новогоднюю ночь !!!

Our stay at Forenom Serviced Apartments in Rovaniemi was a true testament to the perfect balance of quality and affordability. Situated in the heart of Rovaniemi, this accommodation offers pristine, spacious rooms equipped with exceptional beds, ensuring a comfortable and rejuvenating stay. The standout feature of these apartments is the small kitchenette, complete with a refrigerator. This thoughtful addition allows for a degree of self-sufficiency, ideal for travelers seeking convenience. The spaciousness of the rooms further contributes to a relaxed and inviting atmosphere, making it feel like a home away from home. As a delightful bonus, the building also provides open sauna sessions on select evenings. This added amenity enhances the overall experience, providing a traditional Finnish touch to the stay. I couldn't have been more satisfied with my choice of accommodation. The quiet and comfortable environment allowed for a restful night's sleep, ensuring I was well-prepared for the adventures of the following day. The only area of improvement would be the condition of the communal garbage bin in the yard. It was the only drawback, as it appeared to be in a rather untidy state. However, this minor issue did not detract significantly from the overall positive experience. In conclusion, Forenom Serviced Apartments in Rovaniemi offers exceptional value for money. With its well-maintained, spacious rooms, comfortable beds, and added conveniences like the kitchenette and sauna access, it's a haven for weary travelers. If you're seeking an accommodation option that delivers both quality and affordability, look no further than Forenom Serviced Apartments.

Great location, 5 min. walking from all major restaurants and bus stops in the city center. Very friendly staff. Fast WIFI. Excellent security. You must use your keycard several times (to enter the first floor, the elevator and your room). The breakfast buffet is the best of Rovaniemi! Definitely eat your breakfast here! One thing that could be improved is the cleanliness of the shared bathrooms. Perhaps it was bad luck, but in the evening both of them were a bit dirty. It could have been the fault of unclean guests though. Some people are selfish and have bad manners.

Biliknya besar, bersih dan dilengkapi dengan baik