Hotel terbaik di Canapville

I wish I had read the 1* and 2* reviews on here before booking. I thought an overall 4.5* was reliable but I think people who gave those stayed a very short time. We stayed 8 nights and had the 'full' experience... As others have noted, this is not a 4* hotel. It is some rooms, with a pool outside in a very pretty garden, but it bears no resemblance to a hotel in terms of service and standards. I have stayed in far superior 2* hotels. It was a hugely disappointing stay. Having to constantly ask for very basic things like shampoo and soap is frustrating and eventually we stopped trying. By the end of our stay, our frustration had turned to anger but there was no point complaining. The problems are not occasional or errors, they are systemic. We noticed a plaque for 'Buildinvest' on the gate. I googled the company. It explains quite a lot. I recommend you google the company and it's main business and business model before booking... A quick summary: * the shower leaked all over the floor * the shower head bracket was broken * toiletries in our room were never replenished - not once - in 8 nights! We had to beg the desk staff for shampoo. They then ran around looking in cupboards. Sometimes they brought some, sometimes they just forgot about it. In the end we went to a supermarket and bought some for ourselves. I have never had to do that when staying in a 4* hotel. * there were holes in one of the bath towels we were provided with. * the rug in the room was tatty and had come unstuck from the floor. It was a massive trip hazard in the middle of the room and my husband fell over it on the first day. We had to ask twice for it to be rectified over a course of 4 days. There is clearly no maintenance staff on site. Nothing gets repaired or maintained. * breakfast is disappointing. It is the same everyday - in the case of the fruit and 'salad' it is literally the same food. The cucumber had gone slimy and the apples were old and soft but they continued to bring them out day after day. By day 3 I really wanted to leave but we had paid over £2,000 upfront so were trapped there. * the breakfast seating is appalling. Everyone is crammed into tiny tables around sofas that are never used. Guests have to queue up at a machine to get a coffee. It's like a budget hotel. There was clear anger among a number of guests but the staff seem oblivious to it. On the final morning all the tables outside were covered in the dirty ashtrays from the previous night, filled will old cigarette butts. It was depressing. I couldn't face it and left and paid for breakfast elsewhere. * the only coffee onsite is from a self-service coffee machine that uses powdered milk. It is appalling. Like something from an M40 service station c.1989. Everyone in the breakfast room was disgusted, French, German, English alike. It is not appropriate for a venue that claims to be a 4* hotel. How hard is it to serve guests a proper cup of coffee? * we went out and bought milk to have coffee in

We booked Les Jardins de Deauville because we wanted to stay close to friends who live in the area. We thought we would just park our bags, visit our friends and then head up to Deauville for dinner. (We've been to Deauville on previous trips - it's lovely and certainly worth a visit.) However. When we arrived at the property, we had a ”pinch me” moment - the grounds and landscape were stunning. We were personally greeted on arrival by the owner and his amazing staff. He gave us a quick tour and showed us the gorgeous swimming pool before we headed to meet our friends for lunch. We booked a triple room which was very spacious and stylish. On the way to lunch with our friends I asked my family if they really wanted to go up to Deauville for dinner. Our teen said ”Can we please just go back and chill at the hotel?” So we did. The pool is really terrific and I loved that the staff came around and offered orange wedges as a light refreshment. Service at the pool was amazing. Service everywhere in the hotel was amazing. They have considered pretty much every detail and how to balance excellent service without being too stilted. We had an incredible dinner that night but do book ahead on weekends - we had a late seating, which was fine but they do fill up. I had booked the hotel because it was close to our friends' house. I had no expectations - I just wanted a convenient place to stay for the night. It was such a happy surprise to find such an inviting, chic hotel. It's a great base if you do want to visit Deauville but it's also the perfect place to just go and chill for a weekend and think about nothing. Truly love this special place and am so glad we found it!

This hotel has strong pros and cons: Pros: Friendly staff across all aspects of the hotel, quality of food in the restaurant is good, the bed in our bedroom was enormous and the mattress good quality, The surroundings are rural and peaceful.. Cons 25 Euros for a burger and chips in the restaurant - very pricy. Bar service is patchy and the outdoor chairs had cushions covered with bird droppings. No aircon in the bedrooms whicjh is not the best on a hot day.

NE SURTOUT PAS Y ALLER! Nous avons séjourné dans cette hôtel 5 jours, nous avons été très déçue du rapport qualité prix! Attention si vous êtes rive gauche vous serez laissez à l'abandon. D'ailleurs la taxe de séjour du est moins cher c'est pour dire .. Si vous voulez du wifi,ne chercher pas même si c'est indiqué wifi dans les chambre il y en a pas rive gauche. Chambre sale matelas taché oreiller qui sent l'urine Joint de baignoire manquant Rideau pas occultant du tout Miette dans la chambre Odeur de toilette de station service dans les toilettes. Parlons de la piscine , une horreur, personne ne surveille alors les gens se permettent de fumer dans l'eau de cracher dans l'eau et de se baigner totalement habiller, un règlement a l'entré de la piscine indiqué pourtant que tout ça est interdit mais personne ne le fait respecter. Nous avons passer des nuit très bruyante suite a beaucoup de débordement dans les couloirs et piscine de l'hôtel nous avons appelé la réception 7 fois en disant que la police aller intervenir nous l'attendons toujours dans les couloirs. Nous n'avons jamais pu dormir sur nos deux oreilles tellement les gens hurles claques les porte fumes dans les couloirs. Un point Positif, le petit déjeuner nous n'avons rien a dire, personnelle très accueillant, gentil bienveillants, petit déjeuné très bien réapprovisionner et très varié

Welcomed by a lovely lady whose English was better than my French. Easy check in and room was clean and well laid out. Room cleaned every day and fresh towels supplied If you are on a budget this is the place and add to that secure parking, we rode down on Harleys so secure parking is a must, it was a great hotel. Right next door to McDonalds and Buffalo Grill so easy to get fed and watered Close by os petrol stations

Je ne comprends pas les précédents avis. La literie est très agréable, la propreté irréprochable, très silencieux et l'accueil était excellent. nous avons été reçu par un Monsieur et une jeune fille très agréable et de bonnes humeurs, nous reviendrons pour notre prochain séjour.

magnifique hotel superbement bien situé, un accueil chaleureux, avec un personnel fort compréhensif. les chiens sont acceptés donc juste pour ça, un GRAND merci. nous avons apprécier notre très court séjour qui fut d’un grand repos pour nous. nous n’hésiterons pas à revenir.

Nous venions pour un evenement sportif nous obligeant à prendre notre déjeuner tôt le matin (7h). L'accueil nous informe que pour le dimanche c'est 7h30 et cerise sur le gateau que nous sommes obligés de le payer mémé si nous ne le prenons pas car nous l'avions indiqué en option dans la reservation. Le lendemain quand nous préparons les voitures à 7h15 nous constatons que la salle du petit déjeuner est ouverte. A la demande de nombreux participants à la course, il avait finalement avancé l'heure du pdj mais sans prévenir, aucune affichette, rien....

Agréablement surprise par cet hôtel. Je ne m’attendais pas à grand chose car j’ai réservé une nuit juste pour faire une escale. La chambre était plus spacieuse que ce que je pensais, c’était propre et la literie était confortable. Par contre il manquait un peu de luminosité, il n’y avait qu’une seule fenêtre et elle n’était pas très grande. En tout cas, je garde une expérience positive dans cet hôtel.