Hotel terbaik di Collonges

Sauberes und gemütliches Bett, aber die restliche Sauberkeit blieb fragwürdig. Erinnert an amerikanische Motels, mit Zimmern direkt zur Straße. Ungemütliches Frühstück. Gefahr kein warmes Wasser zu haben. Personal sehr freundlich.

Das Hotel zieht sicher viele Besucher an, die den hohen Zimmerpreisen in Genf entgehen wollen. Anders als auf den Buchungsportalen präsentiert, sind die Zimmer doch ziemlich klein. Ich musste mich jedesmal mit Mühe zwischen Bett und Fernseher hindurchquetschen. Das Personal ist freundlich, man sieht nur selten welches, die Rezeption ist meistens unbesetzt und wird vom benachbarten Restaurant mit bedient. Es gibt einen großen gemeinsamen Parkplatz. Die Umgebung ist sehr industriell. Das Highlight ist das asiatische Restaurant, welches abends viele Gäste anzieht. Wer nur übernachten will, ist im Woods Hôtel gut aufgehoben; in langer Erinnerung wird es wahrscheinlich nicht bleiben.

I am Staying here tonight (23rd July) as a part of star tours tour package. The staff just opens my door (while I was changing) and I freak out. Had the worst 2 seconds of my life. The door can be opened from outside. There is no safety lock inside. NOT SAFE FOR SOLO WOMEN PASSENGERS. The person who opened my door is Mathew. The wanted to change my room, but after a heavy day, checking out tomorrow morning, didn’t have the energy to do that. Unreliable and unsafe - AVOID

One Mr. David at the front office - arrogantly told my wife to GET OUT of the Hotel, even though we were leaving on 27th May evening - as we were fed up of the fact that inspite of complaining th night before ( Chkd in on 26th May evening ) - about th Room AC not working properly, and again complaining next morning at 10.00 to one Mr Anupam, who had cnfmd that incase the AC is not set right on 27th May - he will either change our room OR refund the room charges. On 27th evening when we returned back to the room to sleep - to our disgust we found that the AC was still not working / so we called Mr David to the room ( he agreed to come to the room inspite of many requests ) - Mr David after inspection agreed that there was a problem with th AC - so we requested him to CHANGE OUR ROOM as promised by Mr ANUPAM, however to our utter disgust we were advised that there are no rooms available any more. As such we decided to chk out and move to another hotel that night at 11.00 pm / and requested Mr David to refund the amount for our entire stay ( we stayed only 1 night / but had paid for 3 nights ) - he REFUSED to refund for the Night we had stayed (26th May ) - and refunded for the balance 2 nights ( 27th & 28th May ) - This followed with an argument / and he refused to refund the entire amount, talking very sarcastically, arrogantly, and ultimately asking my wife to ”GET OUT OF THE HOTEL” We then left and stayed for the balance 2 nights at the Holiday Inn Express, Geneve Airport. I feel this kind of person ( Mr David ) is NOT FIT to work in the Hospitality Industry at all - and she be sacked immdtly, before he damages this hotel/ Best Western reputation any more with his behaviour. I have promised myself - I will NEVER stay in this property- and I wd suggest all readers of this remarks to REFRAIN from going to this hotel at any time.

The hotel is clean, new and rooms function well. I found it ideal for an overnight stay before an early overseas flight and was nice to have an early breakfast prior to departure. My only complaint is the shower, it did not drain well and ended up flooding the bathroom. I was told by housekeeping this is an ongoing issue, hope it can be fixed as my stay was otherwise perfect.

I have stayed several times in this venue over the last ten years or so. Why do we come back to a particular hotel? First of all: the proximity of the airport (Geneva), there is no need to go through town, as the airfield is located North and the hotel is only a few minutes away from it. The hotel provides a shuttle service to the airport. The rooms and facilities are the same in most Ibis, Novotel, Mercure etc hotels of the Accor group. The standard of cleanliness and courtesy is what singles out one hotel from another. What stands out in this hotel is the team, the management skills of the leaders, Bastien at the Front Desk, Benjamin in the restaurant and their teams. You never feel the hierarchy, you never hear commands, they are all one and they are definitely fun, very courteous and make the simplest meal a little feast. Each member in each team, that includes housekeeping) is a personality and you can, if you wish, have amazing heartfelt conversations with one or the other. Over the years I have seen team members leave and new ones come in, and to my astonishment and joy the happy spirit prevails. Thank you Ibis, thank you team, you will see me again :). Mariana Amar