Hotel berhampiran La Defense,Colombes11.8% pelancong memilih kawasan ini
PPengguna Tetamu2024.05.26
The hotel and facilities are good for the price. Nothing to object, however the staff and service offered is something else. I travelled from the UK with my 9 year old son for a weekend, despite having Pre contacted the hotel to double check option for late check out and room status receptionist couldn't find my room when I got there at 12 midnight with my son. None if staff can't speak any other language than French at any level, I only speak Spanish and English so that was tricky. He took my ID andbended up giving one a room I think more to get rid if me as obviously I had an email confirmation. The code I was given would work, went back down. He had to change my twice due to same issue. Room wasn't proper ready as bins were full my decide no to say anything, least of my problem. Following morning went down and asked the new receptionist if everything was OK, he said it was and confirmed my name, first name. Paid for breakfast. I had to ran into the kitchen numerous times as there were no plates, cutlery or even mugs. Spent day in Paris and came back around 9pm. Again my room door wouldn't open. Back to reception. Staff member asked my name to confirm, when I said my full name, he denied, I said yes, that's my name, I checked in last night. Well they had a booking with my first name but a totally different last name, for two adults even though I travelled with a kid. So they checked me in under a completely different identity and despite my attempts for changing that I ended up giving up because the language barrier is actually a pain. The problem with the door not opening lasted all weekend. I ended up checking one day earlier and staying at my friend's. It's a shame because the hotel is nice but service is appalling. You can also see they are getting annoyed when you can't speak French what I would understand if they had no made as many mistakes. I prepaid for my room and completed online checking to avoid having to communicate that much but obviously even though. Frustrating
Hotel berhampiran La Defense,Colombes11.8% pelancong memilih kawasan ini
Mmelahknee2024.05.24
We LOVED our stay at this hotel. I was with family and we booked 2 rooms adjoining. The hotel was clean, our rooms were clean, the staff was very nice, professional and we never experienced any problems at all. Breakfast was delicious with a large variety of fresh foods to choose from. They had an espresso/capuccino machine which made the best coffee. David and Soukaina at the front desk were so nice and answered any questions we had and offered suggestions in the local area and offered help with taking the metro to/from the hotel. The location is about 35-45 minutes from the city center and about 25 minute walk to the arch of La Defense, or a 7 minute tram ride. I would stay here again for sure.
Muy recomendable. Es un hotel sencillo y limpio y el personal amable. El desayuno no es muy grande pero es acorde al precio, tienes variedad, fruta, huevos, queso, jamón, panes, repostería, ... En cuanto a la ubicación está muy cerca de la parada caminando, aunque sí que es verdad que está un poco alejado del centro. Hay que tener en cuenta comprar los tickets con acceso a la línea j. El normal no llega hasta allí.
42 reviews
3.8/5
Harga bermula
RM 222
satu malam
Semak Ketersediaan
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Great location, fantastic service. The car park will be better if the hotel can install a buzzer close to the gate so drivers won’t get off their car.
Overall beautiful experience, highly recommended, and hope the price will remain the same.
Great!!!!!
An excellent new hotel, with helpful and friendly staff, a chic bar and restaurant, comfortable rooms and a vibrant feel. I stayed in a UNIK room (there are four categories to choose from), this was a very good size with double bed, desk area, safe, fridge, coffee machine, kettle, and an open plan wardrobe. The bathroom had ample space to the side of the sink. The shower was walk in, big and had two heads. Shower gel and shampoo in large dispensers Restaurant provided quality and ample food at both breakfast and dinner. Bar is cool with fun decoration. Both are on the top floor of the building so the views are good. Gym well equipped and on the first floor. The nearest train station is 10 mins walk at Le Stade. Trains every 15 mins to St Lazare in central Paris and the journey is 15 mins. A combination of buses 176/276 and Tram 2 will get you to La Defense, or on foot it is about an hours walk. This is a quality and good value hotel. I was working at the nearby Business Park, but for tourists to Paris or business trips to La Defence it could make a excellent and affordable base rather than the over priced more central hotels.
Nuit calme . Chambres bien isolée . Spacieuse. Grand parking gratuit. Réception H 24. Propreté. Bon accueil. Politesse des personnels. À proximité des grands axes. J’adore un hôtel quand ça sent le neuf . Endroit sécurisé . En bordure de Seine
We stayed for 5 nights, having 2 adjacent rooms. The carpets in both rooms were extremely dirty, full of stains. The rooms also smelt bad. We asked them to do something about it several times but never got more than a promise (unfulfilled). The 4-bed family room is accessible thus has a fully open shower (no shower tray, plastic wall or curtain). The tap and the hair drier were in bad shape. Improved maintenance would be very much needed.
Another enjoyable stay at the Residhome Monceau. The rooms are reasonably priced and value for money. Staff are friendly and professional. Parking is available in the local shopping car park. The hotel is located in a lovely area, with plenty restaurants within walking distance. There is a lovely local park next to the hotel, and reaching central Paris is easy, either by bus or train.
We spent 3 nights here as a group of 6 (3 rooms) during September. Hotel was fabulous, very clean and modern, friendly staff and lovely breakfast. I think it must have been refurbished recently as the rooms were not at all dated as the previous reviews state. Our 3rd floor room even had a view of the Eiffel tower. Just around the corner from the train station and local shops plus an excellent Italian restaurant recommended by hotel staff. The only slight problem was we had to ask for more breakfast items to be put out each day, but I guess this is preferable to a lot wastage/dry bread. Would certainly recommend if you don't mind being a short train ride out of the city centre.
What a lovely hotel , as it was our first visit to Paris we were unsure of what to expect the hotel was in a quiet neighbourhood and quiet noise in the evening , the rooms were spotless , and spacious , we were a group of 5 in three rooms , all excellent all working air conditioning clean towels and everything we needed , the breakfast was continental and eggs bacon and sausage , croissants , crepes and a nice selection of off cheeses and meats , the breakfast service was fabulous we were not rushed , once an item was low the lovely young lady brought us some fresh scrambled eggs and warm croissants , the reception staff were very accommodating and greeted us with a smile and even took some pictures for us . I would definitely recommend anyone coming to Paris this hotel , and look forward to visiting again .
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