Hotel terbaik di Dijon

This historic hotel is quite picturesque. We regularly chose to eat and drink at the hotel restaurants and bar - and glad we did. The rooms are large, quiet, and nicely appointed. The location is great for the “walking” tourist. What impressed me the most though was the staff. There was one lady named “Charlie” who was so helpful and gracious; that it was as if we were invited guests in her quaint home. My pet Freddy disappeared while visiting. Upon checkout, Charlie informed me that if Freddy did reappear, that she would adopt him.

Served a purpose and well situated. Rooms were comfortable but one was not that spacious and curtains didn't fully cover the windows. Friendly welcome. Lounge feels more like a waiting room than a comfortable space and even using the lift still means some steps. About ten minutes walk to the main square, but quite a walk from the station.

Similar to a previous reviewer I’m having to sleep in the car as the hotel could not give me the room I reserved. After driving 12 hours I arrived with two children to the hotel at 10pm to be told the 3 single bed room I booked on HRS and was confirmed as booked is not available and only a double bed is available. I could have booked a two bed for much cheaper elsewhere but paid a premium for the three beds. As I could not find anywhere else to book at 10pm I had to give the room to my children and sleep in the car. Thomas on reception was no help, he gave no ideas to resolve and was quite rude. I mentioned he could call head office or a manager, or move a mattress into the room, or find another hotel to transfer me to, or give me two rooms for price of one. He refused to even consider any of these options, saying it was too late to call anyone or do anything (I think he was going home at 11pm) and he had no authority to do anything (but also said he was the manager) I had paid 85euros+tax for the room. His only offer was another room for 100euros! More expensive than the one I had already booked! He even offered 10% off to take it to 90 which I took as him making a joke. Avoid this hotel, they seem to have a broken booking system and no customer service. Car park was locked on arrival and had to wait for another guest to use their code to let me in. At least it was secure to sleep in the car for the night. A complaint to Louvre Hotels has resulted in them shifting the blame to HRS but this doesn’t resolve the rude service and no help to solve the problem on the night leaving a family to work out how to sleep in a car.

We have been staying at Hostellerie Chapeau Rouge for over 20 years to break our journey down to the south of France. It is conveniently located in the centre of Dijon. The hotel and rooms are modern, clean, comfortable and well appointed. The staff are exceptional - they are polite, efficient, knowledgeable and extremely helpful. There is secure overnight parking for an additional charge which is very useful for us.

We booked this hotel mainly for its proximity to the station. We were able to wheel our suitcases from the station to this hotel across the street. (be careful for asking directions as there are two Kyriads and we were initially sent to the wrong one). For a no frills station hotel: The rooms were actually bigger than expected, and were clean and quiet, the breakfast was pretty good, the reception was initially a little spicy but then very helpful, with good recommendations. All in all an enjoyable stay. Dijon was lovely.