Hotel terbaik di Eragny

Pour une visite rapide, au top, rien de plus à dire, merci particulièrement à Abdoulaye à l'accueil de l'hôtel qui a été génial avec nous et à su répondre à toute nos attentes très agréablement. Je recommande !

Stayed as on a Shearings 5 day coach trip. Travelled with 2 teenagers. Please note that there is no longer a pool at this hotel. It has been filled in, which was a huge disappointment to us. However, whilst I wouldn’t rate this as a 4 star hotel, it was adequate for the rest of our needs. Our beds were comfortable & clean. The shower & toilet were clean. Toiletries were provided, as well as tea & coffee making facilities. Still only providing small paper cups. There were only 2 even though 3 of us in the room, so we used 1 from the shower room. Would suggest going back to china cups/mugs but if not- supply bigger & more paper cups. We would have more than one drink. They also supply a complimentary small bottle of water each day in the small fridge which was much appreciated. I understand that the hotel has recently been taken over - now B&B rather than Novotel. There was some work being done near the lifts - the carpets were a bit grubby here & up the stairs to the next level. There was no noise or disturbance whilst we were in the hotel which was mainly in the evening. Breakfast was a selection of :- cold meats, cheese, a choice of 4 cereals, fruit juices, different slices of bread to make toast, plain croissants, choc au pain, cinnamon rolls & a machine that rolled out 2 small pancakes at each press of a button. There was some fruit & hot drinks were accessible from a machine. For the evening meals, as we were in a coach party, they wanted us to sit together in one area of the restaurant. There were 2 large round tables, a long rectangle & the rest were for 4 to sit at- if you are a couple, you share a table, one way of getting to know your travelling companions. The menu of what you were having that evening was displayed on a piece of paper on each table. There was no choice. The portion size was adequate, the dressing on the starters was lovely. We did go for a very short walk 2 evenings we were there but we didn’t see anything of note in the area, no other restaurants or shops, we did walk through the park next to the hotel - only a small play area. So overall I would have no problem staying here again on such a trip but would have liked a pool!

Dopo il mio booking (a novembre 2023) , al mio arrivo in luglio 2024 il personale NON e' preparato a darmi una stanza adatta per una persona con carrozzina. Nonostante io abbia avvertito , appunto via mail, ben 8 mesi prima.Al mio reclamo mi hanno offerto una stanza accanto, ma cio' NON risolve il problema delll'entrare con una carrozzina poiche' la stanza offerta NON permette di spostarsi con una carrozzina! Impossibile trovare altrove un hotel , causa Giochi Olimpici! ...ci siamo dovuti adattare nostro malgrado e frustrazione .A prescindere di questo abbiamo avuto anche una sgradevole e maleducata reazione del portiere di notte che ci aveva ...”dimenticato” nel parcheggio (alle ore 24h30 e con pioggia!) ,nonostante lo stesso ci abbia aperto appunto il parcheggio per entrare ma non piu' per uscire ! ! Ho dovuto telefonare con il cellulare all'hotel per farmi aprire , a s s u r d o ! A prescindere da questa delusione di questo specifico hotel , confermo che vi e' pochissima Sensibilita' riguardo persone che viaggiano in carrozzina e che debbono sempre o quasi assistere a maldestre soluzioni di emergenza ! Piu' Rispetto e Dignita' per persone che NON sono invisibili ma esseri Umani !

My husband & I travel often for work and I have never seen a WORSE place than this hotel. It used to be Oliviarus but is clearly under new management & staff. The new owner has shut off all the air conditioners so in the summer time the lobby & rooms feel like saunas. They clean the rooms ONLY on Tuesdays & we had to beg the staff for toilet paper. My husband asked for soap for the first time after 5 days and he was shouted at for 4 minutes straight by the cleaning crew! They only gave us 1 key card even though we were 2 ppl. They charge you 10Euros for the 2nd card because all they care about is making money. The first night I was there I was yelled at by STEPHAN for daring to object to this. The 3rd night I was there I was yelled at him again to daring to ask for help at the reception desk. On the 4th night I was there I tripped on one of their cheap rugs and ripped my big toe open on a piece of glass. Nobody asked if I was okay. They did not even have any bandaids. They actually tried blaming it on me. They did not comp anything - did not even help with my hospital bill. The other guy there actually made ****** comments towards my friend - saying that “Iranians just like to talk and talk.” When I tried to find out Stephan’s name he refused to tell me and actually asked me to leave. The other staff told me the next day that they were not authorized to tell anyone his name. The staff, the owner and this entire hotel needs to be shut down. Please do not go here. You will only regret it.

Nous avons passé un très bon moment, très bien mangé, le personnel est très sympathique et bienveillant. Les chambres et les espace communs sont impeccables. La chambre et la salle de bain sont fonctionnelles, il ne manque rien. Bravo et Merci

Mention Très bien pour cet hôtel. Tout d'abord grâce à l'accueil de Fanny, très aimable depuis le premier contact par téléphone pour la réservation, jusqu'au service du repas du soir. Une vraie humanité se dégage de cette personne qui a vraiment le sens de l'accueil et du service client. Une perle dont on espère que la Direction de l'hôtel a bien conscience. Le repas du soir était très bon, dans des tarifs globalement inférieurs au restaus du coin. La literie est bonne et la chambre était très propre, et le chauffage efficace en ce mois de janvier. Un bon Wifi en 100 mBits/s symétrique, c'est un vrai plus. Rien à redire, qu'ils continuent ainsi.

The hotel staff were friendly and hospitable, always ready to assist me with my needs and concerns. The complimentary breakfast buffet was another highlight of my stay, with an array of dishes and beverages to choose from, catering to various dietary preferences.

Can't say anything about the hotel itself, but the receptionist was our hero. After getting stuck here with a Zity car that broke down, we were unable to to get Zity to help us. They didn't speak English and with my limited French they told us to call the police, who obviously told us it was Zity's problem! Fortunately the receptionist was extremely helpful and called Zity for us and arranged a solution. Big thanks to the young guy working there July 25th in the afternoon.