Hotel terbaik di Prenois

We stayed one night and had a pleasant stay. It was fantastic being able to reserve a space to charge our electric car overnight. Upon arrival we found the lady behind the desk very helpful and easy to speak to. Our room was very basic but clean with a comfortable bed. The Wi-Fi also worked perfectly. The city centre is a long walk, we didn’t mind this but there is public transport. We didn’t mind the walk. We’d happy stay here again on an overnight stopover.

I was very surprised how nice this hotel was considering the price. I was looking for a place for one night while on a bike tour near Dijon. I think I got the last room available. It had two twin beds, which I would normally not get. But I am glad I did. The room was super clean and had such a pretty view of the rolling country down below. Also the room had automatic external shades which really helped darken the room in the morning. It was a very welcoming staff and they let me store my bike in a storage room. I will warn that if you are on a bike, the hotel is located after a long-ish hill ride up. Great for views, but it's work to pedal up to. I would definitely stay here again

In general a nice simple hotel that you’d expect from a Ibis hotel. Perhaps the only criticism id make is the menu for meals is rather limited and they don’t have room service.

I always stay here and will continue to do so - but there is a decline in standards. On my last two stays the toilet was stained and not well cleaned, wallpaper had been ripped away in places, property of previous occupants was still in the room and there were broken tiles in the shower room. A slip in standards that could easily be rectified. The location of this Hotel and the friendly staff mean I will continue to use it regularly, but dont let it slip further.

Similar to a previous reviewer I’m having to sleep in the car as the hotel could not give me the room I reserved. After driving 12 hours I arrived with two children to the hotel at 10pm to be told the 3 single bed room I booked on HRS and was confirmed as booked is not available and only a double bed is available. I could have booked a two bed for much cheaper elsewhere but paid a premium for the three beds. As I could not find anywhere else to book at 10pm I had to give the room to my children and sleep in the car. Thomas on reception was no help, he gave no ideas to resolve and was quite rude. I mentioned he could call head office or a manager, or move a mattress into the room, or find another hotel to transfer me to, or give me two rooms for price of one. He refused to even consider any of these options, saying it was too late to call anyone or do anything (I think he was going home at 11pm) and he had no authority to do anything (but also said he was the manager) I had paid 85euros+tax for the room. His only offer was another room for 100euros! More expensive than the one I had already booked! He even offered 10% off to take it to 90 which I took as him making a joke. Avoid this hotel, they seem to have a broken booking system and no customer service. Car park was locked on arrival and had to wait for another guest to use their code to let me in. At least it was secure to sleep in the car for the night. A complaint to Louvre Hotels has resulted in them shifting the blame to HRS but this doesn’t resolve the rude service and no help to solve the problem on the night leaving a family to work out how to sleep in a car.

Perfectly located if you have arrived or will depart by train. Beautiful interis, new furniture that is welcoming and inviting, staff is helpful, garden is enjoyable to drink morning coffee or apero, bedroom is functional (no coffee in room), shower water took a while to heat up (5th floor), projector TV really cool feature and good connection, bedside lamps nice touch but randomly turned on in the middle of the night, overall hotel is a very good option and comfortable sleep with lots of amenities including swimming pool, fitness, left luggage lockers, bar, snacks, microwave, and more!

Really well appointed hotel,very modern.It’s situated north of Dijon which seems a bit out of the way on first impression but there is a cheap and regular tram service the T2 and the stop Pole Sante a few minutes from the hotel and there is the Toison d’ Or ,a vast shopping complex with everything under one roof,which is a 15/20minute walk or few minutes drive away.The rooms are very good,we had 106 on the first floor,maybe needs a few more electrical sockets,but the facilities in the room are very good,we have say a big thanks to the receptionist on duty when we turned up at lunch time and asked if our room was ready(The check in time is 4.00pm).She was very helpful and said she will attempt to get our room ready asap,possibly around 2.00pm,so we walked over to the shopping complex,again thanks to her for the directions,to kill time and we were glad we did,it’s got a food court so finding lunch was easy.She also advised us about the tram details,where to catch it etc.She really went out of her way to help us. There is a secure gated car park accessed by a code given at reception. We will certainly return when we are in the area but this time stick to the 4.00pm check in! This is one of the best Kyriads,not far behind the one in Troyes.

We booked this hotel last minute and I’m glad we ignored the negative reviews. The receptionist Rose made all the difference to our positive experience. Firstly, it is not easy to see how to get into the indoor railway parking, however she really helped and we managed to park ok. They have a deal and you get 50% of. 13 euro for 2 nights parking. Rose gave me the option of 2 available rooms, this in my opinion is excellent CS. Our room, 308, was very spacious and had big opening windows facing the train station. We were high enough not to be bothered by the noise. Nice room, basic but clean with a fridge. The safe was not working though, think it needs batteries. Rose gave his great information on the town and areas to visit. You can also use the spa in the sister hotel around the corner. It was a bit basic and not a spa you would hang around in. Functional rather than luxurious. The overall hotel is typical of a basic 3* but clean, spacious and good value for money