Hotel terbaik di Reims

We highly recommend this hotel! From the point of enquiry, I received prompt, friendly replies to our queries, specifically surrounding the secure parking needed for our campervan. Finding hotel city accommodation with parking for a larger vehicle is always difficult but we were most thankful for the huge, secure garage facility available here for only 8E per night! Our room was in what seemed to be the newer block, over the road from the main reception area and pool. It was on the ground floor, with security shutters, a safe, air-con. and a large bathroom with double shower. We were pleasantly surprised to have tea and coffee in the room and it was super clean! The lady on reception spoke good English and helped us to navigate the best route into the city centre, (20 min. walk) and onto the Notre Dame Cathedral, (a further 10 minutes). We made the most of our stay with a visit to The Museum of the Surrender and a tour of the Taittenger Champagne House too. Thank you Au Tambour for a wonderful stay and final stop on our French road trip!

Das Hotel liegt sehr gut in der Altstadt und ist leicht zu finden . Das Spa gehört scheinbar nicht zum Hotel ist aber im selben Haus gelegen und 14:00 Uhr so dass wir es nicht benutzen konnten. Empfang so freundlich professionell schnell. Das Frühstück haben wir nicht genutzt weil man sofort um die Ecke französischen im Straßencafe frühstücken kann. Es gibt ein Parkplatz für uns leider nicht nutzbar weil wir ankamen. Aber die Hotelrezeption hat uns möglich gemacht einen anderen zu finden. Insgesamt haben wir sehr gut geschlafen die Klimaanlage war auch gut eingestellt. 

Отель удобно расположен в центре. Очень приятный персонал на ресепшн. Уборка была каждый день. Круглосуточное заселение и доступ в отель. В номере было тепло - работал обогреватель. Ремонт уставший, но для помыться и поспать подходит более чем.

This is truly the experience of what you would expect from the Champagne region. Regal elegance, pristine grounds and rooms, exceptional service, and of course, Champagne. Do not hesitate to enjoy the breakfast before heading out on your Champagne tastings for the day - it is truly decadent and delicious. The bar is the perfect place to end your day, and the beds are incredibly comfortable for a good nights sleep. Above all, the service surrounding this experience is nothing short of exceptional. Don’t hesitate to book and if you can, the junior suite is sublime!

First impressions coming off the main road was that it was going to be very noisy, considering it's next to the main train station as well and that it was not in a nice area, but from the back, we quickly realised it's a very good location close to the city centre and it was actually very quiet. The reception area is welcoming with a nice vibe, bar, games and a pool table. The room sound proofing is pretty good and the bed was very comfortable. Bathroom a bit like being on an aeroplane, pretty tight, but does the job. Negatives: The running of the reception is a shambles and they do not know what they are doing. Our bill had so many errors on it, they didn't know what was going on. We had drinks on the bill that we had already paid, were charged for breakfast that we didn't have and then I was charged twice for other bar charges which they refused to refund, saying the payments had been declined, even though I could show them there and then the 2 payments already taken from my bank account. I am still waiting for a response from the manager Jean Baptiste Couard regarding a refund, which I do not trust in. I was told he would contact me in the morning and I've heard nothing. In addition, the parking 'offer' for the carpark at €10 is a rip off if your are not parked solidly all day every day and we ended up paying much more over 4 days than we would have done going in and out. Overall, a disappointing end to a lovely trip in Reims.

The rooms are quiet and well-equipped, beds are comfortable. In the bathroom the toilet is very low and getting into the bath is quite a challenge - and when you do finally make it you discover that you cannot teach the soap dispenser. which is high up on the wall, a fine position if you want a shower, but otherwise ... On the negative side, although there are tea and coffee making facilities in the rooms, no milk is provided and has to be requested at the bar, which is easier said than done when the bar is busy. The self-service breakfast is excellent, with everything you could possibly want, but I cannot recommend the dinner experience - you are expected to order via an app on the table, so if you don't have a smart phone you have to wait for ages until someone finally brings a menu, and the food, when it arrives, is very average and definitely not served with a smile.

Excellent location - 10 minutes to station & trams, few moments to restaurants, cafes etc. Hotel small but tidy, quirky, clean - art in rooms. Quiet at night, on 4th floor. Breakfasts fine. Staff helpful. Minor issues only - ran out of apricot jam (in France); milk powder in coffee machine had chocolate mixed in - so cafe au lait etc were mocha style. Some reviews are really critical - but try some French, smile, remember the price. Thoroughly recommended for a few days in a very interesting city.

Where do I start! This seems to be the first review in a couple of years, things have not improved. Located on an industrial estate outside of Reims, but way too far to walk into the city, the area is bland to say the least. It faces a coach depot and a garage with a housing estate to the side and rear. For some reason the hotel is split into two buildings about 100m apart. The rooms are basic to say the least, they are small, hot, cramped with lino floors and bear no resemblance to the provided photos. You can easily touch the ceiling, the bath is tiny, the bathroom adequate at best, there is no safe, only one chair and if you put your feet out of the bottom of the bed you can touch the far wall with your feet. On a plus note the bed was quite comfortable and the place was clean. I cannot tell you what the evening food was like as we did not eat. Breakfast was not bad, having a reasonable choice of dishes on offer. I can tell you that other than being told we could not have a drink as we were not ordering food, and our friends being told that they could not eat their own at the tables outside I was not impressed. There appears to be an issue with security in the area... PLEASE take note. A motorbike was stolen from outside of the hotel around the time of our stay and our friends were approached by some shady taxi touting for business. This place is at best adequate for an overnight stop if you are looking for a cheap place to stay. Other than that, go elsewhere.