Hotel terbaik di Banbury

In the past I have been delighted by everything about my stay in the Wroxton House Hotel. But this time I was a lot less happy, and was really disappointed by the official reaction when I explained this. I travel regularly, North - South and back, and have always thought that I had found the perfect halfway house. I am going to have to look elsewhere now for my regular trips, I fear. Some things were the same; the little village was delightful, pretty thatched cottages lining the street. The hotel car park was spacious, and the building from outside was charming. The food in the hotel restaurant was, as always, very good. Excellent choice, beautifully presented, served by friendly yet professional staff, in pleasant surroundings. But unlike previous stays, this time my stay was spoiled by two features. Firstly, there were three problems with the plumbing in my bathroom: the washbasin drained away very slowly indeed, leaving the dirty water to hang around and leave soap scum; the lavatory flush was very temperamental, it sometimes needed four or five pushes to actually flush; and the cold tap on the bath was stuck shut and could not be opened, so you couldn't control the water temperature at all. When I reported this, the Duty Manager wrote it all down to get the maintenance team to deal with it. Just right. But why hadn't the housekeeping team already reported it? Secondly, the pillows in the room were just abominable, making for a very uncomfortable night. They were all old, and well past their sell-by date. One had some filling coming out, very visible because the pillowcase had not been put on properly. The others were so very old and used by countless heads that they were worn hard and above all flat, about an inch thick only, so very uncomfortable. You hope for a pillow that is soft, plump, airy, not flat and hard. I took all 4 pillows down to Reception and showed them to the Duty Manager. Her response was that the thickness of pillows is an individual choice. No, these pillows were not thin by choice, Sarah, they were thin because they were old and worn out, and should have been replaced long ago. The first time that I have not had a good night's stay in the Wroxton House. Pity.

Our room was spotlessly clean and looked like it had been recently decorated. It was a lovely room and we couldn't find fault with it. Had a meal and drinks in the pub. It provides typical pub meals. Very friendly staff. Great location being only 5 minutes walk from the centre of town.

DANGER TO HEALTH Do not expect to sleep in this property until the person in the room above decides to go to bed, the floor creaking is unbelievable. We were lucky to get 4 hours sleep. At 12.30am I had to go and knock their door and explain we were unable to sleep due to their constant running around they did not stop immediately and started again very early. A cursory 'sorry' regarding the upstairs tenant did not really cut it from the owner next morning. While I appreciate it was beyond their control the room rented to us was for sleeping in and was obviously not fit for purpose. While it is no longer a legal requirement to PAT test electrical items we noted the kettle and TV had not been done 1) at all and 2) since 2021, however, IT IS a legal requirement to clean and descale a shower head at least quarterly. We felt unable to use the shower due to the state of its head as it can lead to Legionnaires' disease. A bath? not a good option since on lifting the rubber bathmat various and multiple patches of mould were visible. The light switches in the bedroom and paintwork on the inside of the bathroom door were filthy. The breakfast (which we did not have) sounded very mean for the price, the broadband is apparently VERY iffy due to the width of the stone walls and the write up in the room reads like Faulty Towers. The location is excellent but the accommodation is over priced for its quality. Having run rental accommodation ourselves for many years we speak from experience.

Sian is a lovely host who really made us feel very welcome . When we arrived she made us a pot of tea and served some delicious home made cakes. The room that we had ( the last available) was very small as was the bathroom but it was clean and the walk in shower ( always essential for me) was good. Breakfast was excellent and Sian makes perfect poached eggs . We only stayed one night but would stay again as the location is ideal to walk into Banbury and everything else was good.

It wouldn’t take much to make this place good. The pub itself is nice and the food good. The accommodation could be better however. When we went to check-in, we arrived 20 minutes early. Instead of politely being told our room wasn’t quite ready and we would be welcome to sit outside in the afternoon sun, we were abruptly told “rooms aren’t ready until 4, come back then”. In fact, in general we didn’t find the staff particularly friendly during our stay. The room itself was fine, nothing fancy, but enough for what we needed. The bathroom was slightly odd, money had obviously been spent on it, which made it strange that some things seemed like they hadn’t been replaced, the bath panel was extremely tatty and the choice of flooring despite being grippy looked, perhaps was dirty. The main area for improvement however is the entrance/exit when the pub is closed. It wouldn’t cost much to improve this. Currently having to navigate the old mops, drying rubber mats and buckets with strange contents in, isn’t the most welcoming, neither is the makeshift cardboard doormat. We were also unable to get a WiFi signal in our room, which although wasn't an issue for us, I can see it being a major issue for other families. The breakfast was a welcome bonus and the continental selection left in the room and the downstairs fridge was generous. Eating it the room was slightly challenging especially with young children. We enjoyed our stay despite the feedback provided, which is meant to be constructive. 3.5 stars would be a fair reflection in my opinion.