Hotel terbaik di Bellshill

Sadly the excitement of the location and alleged star rating was soon swept away even as you approach the car park. It looks sad. We were shown the empty restaurant but no menu, no room folder either to entice you to dine. Room was freezing and no thermostat we asked about heating or if there was a warmer room. Reception cheerily moved us to a room facing the sun, that hadn’t been cleaned, we then successfully relocated. The wait in the corridor for room keys was used to spot the dust and broken lampshades. The new room was pleasant and reasonably clean but still no working heating and had grown cold after we had visited a local restaurant so we requested a heater, it was broken and another found but this would not have passed any H&S inspection. We were very grateful to the receptionist who must be desperate for some investment to make her job less of a fighting fire role. Breakfast had a huge buffet with 3 cars in car park? We shared the room with one couple. The fried egg and black pudding were fine bacon sadly another story, the view of the patio overlooking the Loch should be wonderful but is somewhat marred by neglect. I’m still nursing a bruise on my foot where the anti theft device failed on shampoo dispenser in the bath. This mainly down to lack of investment but management skills should transform the guest experience for very little cost. £10 for a pint and half of Cola doesn’t encourage you to buy another round wonder why no one else was in bar at 9pm.

Good hotel, clean and comfortable, would stay again, only stayed for the one night

Excellent service from walking through the door Mark on reception was pleasant efficient and very helpful at check inn ,my room as ready a little early and was still allowed to check inn , room was good with no issues nice and clean bed very comfortable, all the staff are very pleasant and welcoming, food and service i cannot fault , for me the location is ideal being close to the M74 , a good overall hotel staff location and rice rolled into one , i will be staying here again well done guys . Martin Aspinall.

Was a great experience. We came from an horror hotel to this one and it was like finding paradise

The lighting in the whole building is very subtle. Nice and relaxing music and atmosphere. Only one hand and bath towel in the bathroom and, although there were more in the bottom of the bed, we were unaware of where to find these until we checked out. I was in the shower before I realised there wasn’t a second towel and it was too late to phone reception. Booking had 2 names for the room so we would have expected adequate towels in the bathroom or visible in the room rather than under the bed.

Stayed for two nights, enjoyed the stay. Friendly employees, clean and spacious room, and a decent bar for a pint. The free breakfast was beyond expectation. Location-wise it may seem slightly isolated, but can't complain as nearest superstore and train station are within walking distance. Also loved the view of nearby park.

An absolute lovely, clean and cozy hotel in Motherwell. Great location, great rooms, delicious breakfast and friendly staff. I highly recommend it.

Stayed here for 1 night payed £75 so wasn't expecting much. But what a beautiful hotel and all the staff were first class I would stay here anytime and highly recommend it.I will definitely will stay here again. Great fir getting to livingstone outlet

I am absolutely disgusted with what I witnessed at the Holiday Inn Express Hamilton this morning. I will not be going back there again as I am in shock still. The receptionist was absolutely disgusting with the way she was speaking to some other guests who were trying to check in. Clearly, they had been at work (somewhere in the area or nearby) and were really tierd. As they didnt sound like they had a local accent or were scottish, they must have travelled also a fair distance to get there. You could see the lads had just wanted to go to sleep. The customer was very patient and was attempting to converse with the person behind the counter, who was just not listening and telling him ”He Was Wrong” and Patronising him and telling him, ”Thats not how it works”. To put it plainly, she needs Sacking. I would not be spoken like that by anyone and certainly not after travelling and working all night. She was Absolutely Vile and people like that should not be aloud to do the job she was meant to be doing let alone near the general public.