Hotel terbaik di Billesley

Couple with dog. For two nights we didn't have hot water. We rang reception an spoke to the duty manager - the second time...He told us it was because there was a coach load of people staying who had all taken a shower/bath at the same time on their return, and we would have to wait until it heated up again. That didn't allow for the lack of pressure - a trickle! In the end we gave up - no shower/bath. However, the duty manager assured us that the manager would find us the next morning.... this never happened, On the Saturday night the same thing happened. The excuse given by the receptionist for the manager not having found us that morning was there was a wedding and all managers were needed - they didn't start their shift until 11am. The duty manager couldn't speak to us as he was working at the wedding - Saturday night - but Leanne assured us that she had noted our complaint and that she had written up notes, and our inconvenience (now not having hot water for two nights of a three night stay) would be reflected in our invoice on checking out. This wasn't the point. The stay was supposed to be a relaxing, super special treat, not able to have a shower or a bath at night was NOT okay! She assured us that on the third night the 'tour' party and 'wedding party' would have left. So we would have hot water. Which we did. On checking out the receptionist had no idea about our complaint, and therefore couldn't help us. We are in the process of writing a compliant, and a review. The staff and hotel did not let you down - the management did! I have a video of the water pressure. On another point, the hotel is described as dog friendly. This might be the case. You can bring your dog for a fee of £25 a night, however, on check in we were told we had to eat in the bar area or outside. Luckily the weather was okay. However, we felt like second class citizens! Not only that but the bar area has no tables at which anyone could eat a meal - the tables are all low and only fit for snacks!

What a Beautiful country pub and restaurant, the food was so fresh and tasty, staff were so accommodating and very friendly. It’s a lovely setting and decor. Menu has a nice range of different dishes. Would recommend for a great meal. We will be booking again soon!

Really comfortable stay. One of the best beds I have had in ages. Temperature of room was good. Really near tourist spots and places to eat. Great breakfast.

Amazing guest house. Exceptionally clean. The room had everything we needed. The hosts were so lovely and friendly, nothing was too much trouble. The breakfast was delicious, cooked fresh to order. Available items were fresh fruit, fruits juices, cereals, yogurts, toast with butter/preserves, cooked breakfast, scrambles egg on toast, tea, coffee.... and more. It is about a 10 minute walk into town. There is a garage next door and a Spar shop a minute away. Highly recommend a visit to Veeno in the town. We booked the wine pairing experience and it was amazing. We will be returning as the guest house was fabulous and there is plenty to do in Stratford.

We have just returned back from a lovely weekend at the Ashgrove House. Iain & Diane was very welcoming when we arrived. We stayed in room 5 with an en suit the room was very clean and well equipped for all our needs , water and milk was supplied in the fridge, the bed was very comfortable and warm. Breakfast was brought to the room which was excellent with ample of choices. Off street Parking was great and the location was excellent we would return when we come back to Stratford.