Hotel terbaik di Bradford

On arrival, we thought the exterior of the building was lovely, but it did not continue inside. At reception, when we checked in, we asked to book a table for dinner. The receptionist said that we would not need to book and could eat at any time before 10.30 pm. The lift was out of order, so we had to carry out luggage up 2 flights of stairs whilst looking for our room. The corridors were tatty, the bannisters were wobbly, and when we got to the room, it smelt of cigarettes. We had booked a double and were given a family room. The beds were comfortable, and the linen was clean. However, the bathroom was tatty with marks in the bath and sink. The light above the vanity areawas absolutely fithy, and the toilet brush needed to be condemned as it was disgusting. When we went to the bar, we were ignored and had to wait to be served even though no one else was waiting. We were told the restaurant was full and that we could eat in the bar area, however, the food would be at least half an hour as they were busy. We were given a menu, but after waiting about 15 minutes for our order to be taken, we left and ate at a local pub. This hotel is in a lovely location but it is obvious that it is not run efficiently and the staff need training. We will not be returning.

Booked on IBIS website and as it was for a staff member staying for work phoned in advance to pay. Thank God I did. Its closed. Member of staff was polite but clear. Has been closed for months because of COVID. He was amazed to find it was still open on website

Room a little cramped. Wonderful bathroom. But value for money. Some confusion on how to get to 4th floor as not explained stairs only from 3rd floor