Hotel terbaik di Britford

The manager was helpful and friendly l. He booked taxis for work and saved my food in the fridge for next day. Neat and warm place , very authentic and serene atmosphere in surroundings Worth the stay for a memorable experience .

Stayed for one night, rented out four rooms for a reasonable price considering the location and quality. Staff was extremely kind, food was amazing, rooms were very cute and maintained the original vibe of the older building while having very modern bathrooms. Everything was in working order and it seemed like every small detail was thought of. Our rooms had working tvs, fans, and comfortable bedding and the bathrooms had heated towel racks and shower toiletries. The stay was overall very enjoyable and I would definitely come again. :)

Needs attention as it is run down and not the lovely grand hotel you expect from the outside (how it used to be)and I appreciate this is a small city hotel but very expensive for a room without breakfast the decor is tatty and although it is a 100 % no smoking hotel the corridors near our room smelt of smoke Car parking was a nightmare with limited space ( all full) and because we arrived after 8p/m the multi storey was closed and the nearest car park was short stay only the very helpful lady in reception let us park in a staff area but you have to pay The room was clean and tidy and bed was comfortable Papers were said to be included in room price but you had to go to reception to pick one up and there were only independent papers no choice of any others There must have been a large party on as breakfast was laid up in the reception/foyer area which wasn’t very nice Such a shame this hotel needs some love really disappointed that Mercure have let it get so run down

We stayed here for a couple of nights in February as we were exploring some of the historic sites of Wiltshire. We booked a riverside room which had a beautiful view of the lawn, river and cathedral. The hotel had plenty of parking and was a short walk from the centre of Salisbury but also offered a free shuttle bus service which we didn't need. The public areas and rooms were all very clean and well appointed. Staff in the bar and at breakfast were very helpful and gave good recommendations. Overall we would happily stay here again next time we visit Salisbury.

think long and hard before booking this accommodation, firstly location is great as are the lady,s on reception. we were aloud to prebook the disabled parking onsite , which was good but there it ends. on arrival the manager gary was in reception and my wife and i ( she walks with a stick) checked in (we are in our late seventies) gary gave us room 404 ,small with sloping ceilings and small window that could not be fully opened, the ensuite was small with a loo you could just fit into, loo only flushed after several attempts and the room lock was of the same ilk, but the main concern was the storage of furniture and large blue bags of what looked like linen in a fire escape staircase, we had booked 2 nights but only stayed for one. gary when we spoke to him about these shortcomings said we did not request a disabled room(booking a disabled space assumes a person has a disability) and the other items were all working fine, so be warned if you have a disability and are nearly 80 you to might end up in a 4th floor room of the type we were given.

Great location. Staff treated us like a family during our entire stay. Kitchen staff are very cautious about food allergies and made accommodations. Highly recommended.

Upon check in found out that my historic room had been given to someone else just before aI got there - then asked if I had requested an historic room - then told to request it next time. After checking in told that there was a two flight walk up - NO LIFTS - usually not a problem but my husband needs a hip replacement so not ideal. Discovered in the middle of the night that there was no spare toilet paper so a hasty 6am visit to reception to get some not welcome. The only ventilation in the room, besides opening the window to the wet air outside, was a $2 fan, which was pretty useless. The room itself was tired and old with ripped curtains and generally needs a good tart up. The internet was pretty bad, and mostly not working. The service was lacklustre and dismissive. If you want an historic room make sure you request it.