Hotel terbaik di Burlescombe

Superb communication from the owners prior to arrival included comprehensive directions avoiding the single track road. This was very much appreciated. The cottage was straightforward to find and we were greeted as soon as we arrived. Parking was easy and plentiful. Our room was the “Garden Room” which was the end room of an annex. The views out the window were fabulous. The room was clean, large and extremely warm and comfortable. We had everything we needed. The bed was very comfortable. Breakfast was in the main house and was everything you expect at a B & B and was first rate. A very pleasant stop over and good value for money. I would recommend.

There is nothing to recommend about this hotel. New owners were completely out of their depth and couldn’t even cook eggs. Over priced supierier double room should have been £188 but we were charged £238 which is the price of their family room which we didn’t request. Price included breakfast. On the first day the breakfast was a joke. I ordered full English with scrambled eggs it took 90 minutes to arrive long after others recieved their breakfast. The fried eggs were obviously deep fried in a good depth of fat. They were burnt to a crisp around the edges. My wife’s fried egg arrived 60 minutes before by scrambled. The bacon was burnt on the underside and the toast overcooked. As a breakfast it was virtually inedible. The new owners were complaining that the kitchen was too small to cook breakfast. Our room was left unserved all day and when we returned no bed made no towels changed no new milk or coffee so not possible to make a coffee on the next morning. It was also not possible to have breakfast on the second day because the owners put a sign up saying no breakfast. This is the worst hotel we have ever stayed in and no apology from the owners for the lack of hospitality, over charging of room and no offer of a discount for the lack of breakfast. This was a disgrace. These new owners need to take some responsibility and offer me a refund given the over priced room and lack of breakfast on the second day and burnt breakfast on the first day. I paid £238 in stead of £188 and a refund of 50% would be appropriate given the dreadful service.

My husband and I visited for dinner last evening, and here is my take: My husband’s starter of salad with chicken and bacon was very good but my choice of Brixham crab cake ran into trouble; I got no taste of crab whatsoever and so I asked how much crab should be included in the recipe. The waitress assured me she would ask the chef and the answer was that as no delivery of crab had arrived that day, then my “crab cake” was actually a plain fish cake She removed the cost of this from my bill. I felt very sorry for her having to front a significant error made by the chef who had failed to communicate with her and allowed the menu to go out either through pressure or arrogance. Mains were pleasant but underwhelming; my husband’s pan fried cod on saffron mash was not very flavourful and my ballotine of chicken was just short of disappointing. Our shared pudding of lemon meringue pie on raspberry coulis was pretty good. The waitress was very charming and not at all defensive in this awkward situation regarding the “ no crab “ crab cake ; entirely the fault of the chef. We were not charged for the fish cake but when the bill arrived we were charged for both an extra glass of wine and a plate of mussels neither of which we had The poor waitress explained that someone had sat at our table earlier that day and their bill had unfortunately been added to ours. This was resolved and we added a 10% tip solely because we were impressed by and sorry for the delightful waitress. Sorry chef but even Wivey locals can spot a “no crab “crab cake

This is a practical and well located hotel in the beautiful county of Devon. Without question, the staff are the hotel’s best asset, very friendly and helpful. I would go as far as to say they are exceptional.. The rooms are comfortable and the beds ensure a good night sleep. Breakfast is more than adequate, but the evening food offering was somewhat disappointing, although it wasn’t bad either. The most negative aspect of this hotel was the poor in-room cleanliness, the wet areas particularly behind the toilet were dirty and there was dust and cobwebs behind the bed. Further, the hotels ‘accessible’rooms are not really practical for wheelchair users. ….They are usable/manageable but not without some difficultiesz In summary, the hotel is probably worth 3.5 out of 5, if management were to improve the cleanliness of this hotel it would definitely score better. Finally, we would like to thank all the staff for making our stay enjoyable!