Hotel terbaik di Ford

How about “Be Considerate To The Customer “. We could not believe the appalling and rude attitude of a staff member. We booked a table and arrived at the designated time. Before we had even sat down, we were asked what we wanted to drink and this was brought to our table. The waitress said that she would give us a short time to look at the menu and would then take our order. 25 minutes later our order had still not been taken but the waitress was clearing the tables near us. Eventually we asked if she was going to take our order and she obviously went to get someone. A man came and asked if he could take our order and when we expressed our disappointment at having to wait so long, he told us in a very condescending manner that the kitchen was busy and that perhaps we would go elsewhere. We ordered a Sunday Roast, which would have already been cooked and it still took ages to appear. Another table of four came in some while after us and their order was taken quickly and the food came within a very short time. We felt we were treated as if we had done something wrong. We had intended to book for another evening as we are staying close by but we certainly will not be returning in a hurry.

Stayed in the outbuildings. Twin room was roomy/comfortable and facilities were very good. Fantastic food with a varied menu & I can thoroughly recommend the breaded fish & home cooked steak pie. Very friendly staff. Definitely will revisit when we’re up this way again

The very best hospitality. From walking in to checking out, the team are warm and welcoming and nothing is too much trouble. For dinner, we had Fish and Chips in the bar area, which was the best I have tasted for long time - and huge portions. Breakfast was just as amazing. Free and safe parking, Thank you all for a wonderful stay. We were there to look into my husband's and daughters family history. Next time - I will bring my husband along too !

This is a great, friendly and comfortable hotel. Staff so helpful . Our reception on arrival was welcoming and friendly. Service at dinner was good and our meal was tasty and good value. Breakfast had a good buffet - plenty of cereal options, fresh fruit, yogurts and usual breads and pastries. Cooked options were excellent. Bedroom well furnished and decor pleasing. Quiet although near main road. Comfy beds. We were on a walking holiday - hotel very well placed for St Cuthbert’s Way and the Northumberland Coastal Path. Near Holy Island.