Hotel terbaik di Grays

Checked in yesterday after a lovely lady from reception called to check what time I was arriving so she could arrange an ice bucket to go to the room like I requested via email. Staff all very welcoming and friendly. Went to my room, which was more than suitable. All very clean. They had decorated the bed as a romantic gesture for me and my husband. The details were wonderful and put a smile on our faces. Robes and slippers were provided and neatly laid out on the bed. Before my husband came to join me, I was there a while to pamper myself, I ordered room service, and had a ham and cheese sandwich that came with delicious hot fries and ordered a large Diet Coke. Delivered by a spritely and pleasant gentleman.The food looked great all on a tray, fresh and tasty. The bed was very comfortable, everything was easy to find and the curtains were brilliant, kept all the light out. Really happy that they had a heater that you could control and as someone who gets rather hot, it had a fan setting. This made my stay extra enjoyable. We had dinner in the restaurant, it was a lovely bright room, good choice of music. We both had steak with was cooked to perfection, we both went to a restaurant in Ongar last week where we paid £40 EACH for fillet steak, it was awful!! Your steak beat theirs hands down!! Everything in that plate was absolutely delicious Desert was delicious and we had a well needed rest on our comfy bed. We had a breakfast in the morning, and we were more than happy to wait as we were told there would be a slight delay as there were large tables that had sat for breakfast from yesterdays event. It was nice that the lady advised us but showed us the way to get some refreshments tea, coffee toast juice you name it, it was there. Breakfast was delicious, all cooked very well. We stayed here half board. We would definitely recommend staying here.

Given location (next to the M25) room was very quiet and was very clean. Receptionist very helpful and friendly. negative is car park was very busy and finding a space was difficult (but it was 11pm when I arrived)

Surprisingly quiet given the locality of business. The reception staff was very welcoming and helpful. Room was clean spacious had all the essential needed for an overnight. The bed is always comfortable with a few minute walk to breakfast we were happy with our flying visit to a family function a few minutes drive.

Not too bad. I will try again. Good location and not too bad staff. The staff was helpful when i needed help

Spacious double room, clean , good location. I am definitely coming back.

Our 2nd stay here. Large parking area & lovely gardens. Last stayed in sept 2021. Nice room above the spa area. Large bathroom with shower above & clean fluffy towels. Bath panel timing was falling apart so possible recent work under the bath Not sure the help us to stay green message works with plastic throw away cups wrapped in plastic bags in the bathroom is very green!? We didn’t have dinner as were visiting friends. Breakfast last visit was pretty chaotic as was this one. Very busy hot food not kept stocked up. Ran out of bacon & hash browns so lots of people standing waiting for at least 5 mins while they refilled the pans. 3 weddings on last night but no noise. Would certainly consider again when revisiting the area!