Hotel terbaik di Hertford

Stayed 2 nights , room large but extremely hot , 2 fans provided, one was faulty. Hotel layout is very confusing although reception did try to explain, we were in the 4th floor but only one lift goes there, and on the way back down it says reception is on 2, but really it is on 1. There are no menus in the room or online, we struggled to find Vardons as the signage is wrong (we were not the only ones ), they have a special of the day which was a burger and a pint (or a soft drink) , you cannot swap or upgrade to any other drink. There are no sockets by the bed for phone chargers, the lamps are hard wired. The kettle flex is so short we had to use it on the floor . Our room was not serviced (despite costing over £200 per night ), we returned at 12 noon and phoned for extra tea/coffee, these arrived, but that was all. (Possibly housekeeping thought that was all we wanted but we had been to breakfast and then out so they had already had plenty of time, there is no way of putting a “please make up room “ sign only a request for privacy.) We returned at 11.30pm and the room was untouched .There isn’t even a waste paper bin other than a tiny bathroom one, so it all looked very messy with newspapers, tea bags, etc Breakfast was a large buffet and was fine. Gym was fine too and we had no problem with parking .

Well can honestly say what good value this was . Room was clean and I slept like a baby . Tea and coffee making facilities in the room and a sink and a smart TV . The only downside is that it’s a shared bathroom but for 1 night for somewhere to put your head down it’s good value and location good for what I needed it for . Would definitely stay here again . Don’t read all the bad reviews otherwise you wouldn’t stay .

We stayed here on Saturday night, 27 July 2024. We were pleasantly surprised to be told that we had been allocated a superior room, which was in the courtyard. It became apparent that all was not quite right at this hotel as areas of the hotel had been partitioned off. It didn't take much to work out that the hotel was also been used as a migrant hotel. The issue for us as paying guests were: 1. Is this what we wanted? 2. Shouldn't we have been informed of this when making the booking? 3. Could our safety be guaranteed? I am still waiting for Best Western to acknowledge my concerns.