Hotel terbaik di Malvern

Massage - I have visited the spa a few times before, but during my last visit the treatment room where I had my massage was cold, there was a heated bed but it only heated my middle section there was no heat for the legs or feet, the masseuse had to put a towel over my feet, I couldn't wait for it to be over to get dressed and warm up. The massage was fine but it is a different technique every time, there does not seem to be consistent approach. Spa Pool - The spa pool although heated was too cold, it was swimming pool temperature not hot tub temperature. Going to the outside pool gave me goose bumps. I would not visit again during the colder months but from experience even in summer it feels too cold. The air temperature of the pool area and changing rooms is good, it is the coldness of the water that is the problem. One of the saunas was cold and smelled bad but had not been closed. Overcrowded - The loungers were all full and some guests were unable to obtain a seat, this gave the feeling of been packed in sunbathing at a cheap spanish hotel rather than a relaxing spa experience. Spa Package - The fruit juice given as part of the package was a really cheap carton juice tasted like the cheapest juice from a budget supermarket. This was a really small detail but gives the impression that they are cost cutting at the expense of quality, they used to offer a real fruit smoothie. I would personally pay more for a better, more luxury experience. Staff - The staff is so nice, friendly and helpful, I felt welcomed. Restaurant - The food at the restaurant was really nice and the service good. The menu keeps changing and some of the menu choices are strange, I would appreciate more classic choices like a club sandwich, beefburger or caesar salad. This was a treat for Christmas so I was really disappointed and left after a couple of hours as I was cold and miserable. The quality has deteriorated since my last visit, are they cost cutting by not heating the pool properly and overcrowding? Sadly, I probably won't go again.

Everything you want from a B&B and nothing you don't! After 15 years in the business, Liz & David know what they're doing. High standard of furnishing, cleanliness and lighting. Everything well thought through, including the large cubby hole in the shower so you can take more than one product in with you. As it was chilly, Liz thoughtfully brought up a plug in radiator which worked a treat. They both strike the right balance of friendliness and helpfulness without being overbearing. I brought a takeaway back both nights and plate and cutlery was provided without a fuss and much appreciated. Breakfast was yummy, fresh fruit and yogurt, followed by quality smoked salmon and gluten free bread provided without a fuss, Liz checking I didn't have any other dietary restrictions. It's a 25 minute walk uphill to town to burn off the breakfast, but downhill with any shopping. There are some less hilly walks around the commons nearby, and the ”village” centre has everything you need if you don't fancy a trek up the hill. Parking no problem around the corner and if I'd needed to charge my EV wouldn't have been a problem. Hopefully back later this year, Thanks!

This really is an unexpected gem of a hotel, with several small rooms, bar, snug, etc, which are welcoming and quirky! We waited at an empty reception for just a few minutes to check in. Our bedroom was spacious and airy with a large bathroom with walk in shower. The hotel is spotlessly clean and breakfast was fabulous with a magnificent choice of food catering for every palette! The only negative for me was my lunch. My wife plumped for sea bass and raspberry tart with custard which she said was delicious. Unfortunately, I selected steak and ale pie which had obviously been left beneath a heat lamp as it had dried out, although the taste was lovely, followed by a rather dry American cheesecake. The only other negative was a lumpy pillow (but I'm sure that would have been changed had I asked). Overall, despite my food experience, it is a great hotel, with friendly staff and there is much to be recommended.

We were I. A room on the top floor which have a great view. However the room was tired and desperately needs refurbishment. The room was also VERY warm - no heating was on but because the windows are (understandably) restricted in how wide they open there was limited cool air that could reach the room. This meant us having to sleep in a room with a temperature over 28’c which was unbearable.

Wonderful staff, great amenities and brilliant golf course nearby! I stayed over with friends for the weekend for a boys golf weekend at the club next door. Sadly I hurt my back on the Saturday and had to miss the Sunday of golf. (shock - I'm barely in my thirties and I crippled myself playing GOLF of all things) The staff at the desk (sorry I didn't get your name) were so friendly and allowed me to stay in my room beyond the usual 11am checkout time which allowed me to use the facilities during the day and wait for my friends to finish their round of golf. They also offered me help and medical assistance if I had needed. The spa is a must visit and massage therapies are well priced and excellent! The food was great and staff at the bar were fantastic. Thank you for your friendliness and help when I needed it - I hope to visit again soon for another round of golf!

We chose Stanbrook Abbey as our wedding venue as soon as we saw it! The venue is a mix of tasteful, modern decor combined with the more traditional features that you’d expect from a former nunnery. We completely fell in love with the callow great hall, it’s simply stunning. Caylie and the rest of the team are superb. During the run up to our wedding, Caylie was always available by phone or email if we had any questions or queries, no matter how small or trivial. The team really helped to ensure that our wedding ran smoothly and without a hitch. During the menu tasting session, we were blown away by every aspect. The decor, the wine selection, the restaurant staff, and of course the food. We chose 3 of each course to taste, and to say we struggled to choose was an understatement! Each dish was freshly prepared and presented beautifully. The flavour combinations were amazing, we easily would’ve been happy with any of them! Our actual wedding day was just perfect! Again, the team were spot on. We were kept informed every step of the way and felt comfortable and confident that the day would run smoothly. All of our guests commented on what a beautiful wedding it was! Thankyou Stanbrook, you truly are a dream wedding venue and we are so pleased that we got to spend our special day there!