Hotel terbaik di Rusper

Upon arrival around 6:30pm we tried to check in, he couldn’t find our details so had to go to the office to load it up as we only booked a few hours before. Then he proceeded to inform us our room is not ready and will be 10-15 mins so he can clean it? Although he was pretty speedy at doing so it still wasn’t to the standard you would expect. Once he came down and told us it was ready we headed to the room to be gobsmacked by the state of the decor and the fact he left the hoover in the middle of the floor outside the room (which was still there when we left swiftly at 8am!) He was the only member of staff we saw also and definitely wasn’t dressed for working in a hotel….shorts, tshirt and flip flops. The decor is outdated and needs sprucing up, mattresses need replacing (those in our room were rock hard) the carpet in the room is dark green and stained. The lighting could be better maybe a change to brighter lights as it feels like going to your nans fairly dark The bathroom was small, the toilet wasn’t secure to the floor fully and when you flush it takes a good 10 mins to refill etc which in itself was noisy. The shower……I refused to use it wasn’t clean, no shower curtain just a bit of wall plus there was balls of hair from previous use. It was an electric shower which was disappointing for a country house I would expect a natural one. The light above the shower didn’t even have a bulb in! The WiFi - was very rubbish and intermittent which made life hard trying to do my work which requires WiFi…..but then you’re in the middle of nowhere so your phone doesn’t exactly have signal either so no hotspot. Tv was to be expected but with the added bonus of Netflix etc Didn’t utilise any dinner or breakfast - cannot comment on that. There was what looked like a microwave in reception by toilets, it didn’t look clean Free parking in their car park across the road, very nice new look expensive signs there for the hotel but the inside is aged. At the current moment I wouldn’t recommend staying here unless it’s the last available place or it closes for refurbishment

A taxi from Gatwick airport will cost £22! Because of greedy airport owners owners charge taxis £5 fee. This makes room rate Not so cheap. Unless you take the bus via Crawley to main road stop £2. No main road signage to guide you to hotel in dark & terrible road in. Nice family run it & room very warm! Spacious & comfortable ok location if driving. Tip taxi back to airport can drop you off at bus stop outside south terminal saves the £5 if driver agrees! John, Australia

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Very nice location but a little but far from local bus stop and has no air conditioning which is a drawback.. great for lovely outing in cold weather.

This hotel is a real gem very clean spacious and welcoming on entry bedroom was very spacious and clean lovely big bathroom too The swimming pool and jacuzzi was perfect and very clean too. Breakfast had a good selection. And I would fully recommend staying here if I’m the area as for the rate it was compared to other hotels near gatwick airport it really was a real find and I’d certainly stay here again Plenty of car parking which is free so that adds no extra cost overnight This is a real find and perfect for anyone that needs access to gatwick airport at lower costs than hotels near the airport.

A wonderful B&B that just oozes charm! From the welcome by the owners, to the very comfortable and spacious rooms and the choice of breakfasts, to the gloriously quiet setting in the Charlwood landscape - this is a perfect location for a short break to recharge your batteries. I thoroughly enjoyed my stay and highly recommend Trumbles!

Really nice country house hotel in a lovely rural setting. Facilities and service were excellent. Highly recommended.

Great service and fantastic offer to stay and park - after all we are parking for 21 nights. Service was brilliant, both before when I booked directly via phone and confirmation emails that followed. Then during check-in. We upgraded to club rooms - which are very nice. Lots of little extras that make your stay special. Shower and bath are nice as where the free high-quality toiletries. Love good quality Bose sound system and real coffee in my room. Access to the club lounge with included drinks and snacks was a lovely touch. The hotel has great facilities - struggle to get me to leave my room. Breakfast hit the spot and set us up for our long journey ahead. Pleasant stay - a stay I would repeat