Hotel terbaik di Snitterfield

In the countryside in Stratford in a beautiful timber beamed building. The room was dark but spacious. We had the family room with a double and two single. Breakfast was included. No menus but the waiter said any English breakfast combination which was great. I had two poached eggs. The only problem was a lack of communication regarding the usual route to find the hotel being closed due to road works. Navigating a one way system in an unfamiliar town with no email or call to let us know how we were to get to the hotel was extremely stressful and put us 1.5 hours behind the schedule to arrive. This could have been sorted if the hotel had contacted trip.com with the landline provided at booking and explained about road works so I could have been forwarned.

The hotel is generally good and the staff are attentive, but we would suggest avoiding the restaurant.  The hotel doesn't warrant a 4* with areas showing wear and tear such as water-damaged wood, mouldy seal in the bathroom, broken window locks, etc.  Our room was not ready when we arrived, so we were given a drinks voucher. After being advised our room was ready, we arrived at the room to find the maid still cleaning the room. The room included basic tea and coffee facilities and toiletries.  The pool/spa is limited and has a cold pool, a steam room, a sauna, and a gym.  We had booked into the restaurant for an evening meal, but when we arrived there was a table complaining about the food. They had sent their food back to the kitchen twice, and the staff were suggesting they send it back again. They walked out of the restaurant. Based on this, we thought we would order something that was pretty safe, so we ordered a burger and a chicken. However, the meat tasted cheap and of poor quality. The restaurant is charging gastro prices, but the quality is nothing better than Wetherspoons or worse. Again, the puddings were basic, with a vegan coconut ice cream that had an odd texture to it and a sticky toffee pudding that was no better than a cheap microwave pud. In our opinion, the staff were inappropriately dressed, with one waitress having such a short skirt that every time she moved you got to see more than you wanted. The bar staff were assisting in the restaurant, and one barman was dressed in hip-style jeans, which kept falling down. Although all very attentive and polite, it seemed that the hotel as a whole had very limited staff, with everyone just mucking in.  The breakfast was not much better than our evening meal. We arrived at 9.30am to find the milk, pastries, hot water, etc. had run dry. There was a selection of hot food, but once again the meat tasted cheap. The main waitress was incredibly young and either didn't communicate or spoke so incredibly quietly that you could not hear what she said.  At check out, we were not asked how our stay had been, and we felt that everything was done to avoid such communication.

The service was great! There was an error with room allocation and as the booked room was not available, we got upgraded to a suite which was wonderful as we were celebrating a special milestone birthday. The dinner at the Trevellyn Restaurant was beyond expectation as we were vegetarian and the vegetarian meal prepared by the chef was awesome. The hotel decor itself looked a little tired although it added to the authentic look of the listed building. It was a hot weekend during our stay and although there was no air conditioning, a small fan was provided which made a little difference when sleeping at night. The gardens needed some upkeep and it would have been lovely if the fountains had been working. Overall we did enjoy our stay and look forward to coming back again after it has gone through some upgrading and refurbishing.

We came back again for three nights, accompanied by my two young children. We always have a great time, it is so safe for the children and fellow people staying and staff friendly. The children felt they had a lot of freedom in a welcoming environment. Nice and close to Stratford, a lovely place to explore. We stayed in the accessible room on the ground floor near reception. My only gripe is that the room was not what I would call properly clean on arrival. There was quite a bit of dust on fixtures and fittings and debris under beds etc. The bathroom could also do with a deep clean. Either the cleaners are not trained/doing a good enough job and/or they are not properly supervised. Also, I got totally confused by the signage in the kitchen about turning on the extraction fan above the hops when cooking, but it failed to point out that the hob would indeed NOT WORK without the fan on, which is a different message altogether... I turned on all the hobs and even told the person at reception they were not working, only to be told the fan needed to be turned on for them to work. It wasn't just me who was confused, the next person who entered the kitchen had the very same issue! We hope to be back soon.

Altogether very satisfactory, lovely position for accessing both town and theatre. Excellent food from the bar menu and a very comfortable stay.

這個酒店是當地導遊推薦的，外觀看起來不起眼，進去以後是一個設施很微型的酒店，酒店大堂像是客廳一樣，也符合了莎士比亞小鎮的風格，每個房間的門口都有一句莎士比亞作品的名言，非常有意思，房間不大，設施復古，但是很乾凈，酒店坐在小鎮的中心街上，後面就是莎士比亞的出生地，本身小鎮不是很大，方圓步行的距離都可以到達，整個行程中最放鬆的一個城市了，早餐是冷盤自助，熱食自己選主菜，注意咖啡是單收費的，這跟其他酒店早餐有些區別