Hotel terbaik di Stourport-on-Severn

Booked Baldwin House for a stay over as we booked a family trip to West Midlands Safari Park with myself my wife, 4 year old and 6 month year old baby Having visited the park during the day and had dinner we headed to the hotel at approximately 10pm not knowing last check in was at 8pm as this wasn't made obvious - an easy oversight. I called the hotel when we got there as it looked closed and the phone was answered by the owner Dave with a very rude Yes!?. I ignored this, and asked why the hotel was closed and he began to rudely explain how the hotel in closes at 8pm and I am lucky he is even answering the phone! So I apologised profusely to which he said, Yes you should be! he then said you are lucky you have a baby with you and proceeded to disconnect the call! He then came down and opened the door and shouted at me saying ”Where's the rest of them!” at the point I felt I had been disrespected enough and was ready to turn back or find another hotel, but had to think of my 6 month old. We then grabbed our things and came to the front desk where matters got worse! He saw my 2 children and said the rooms only booked for 1 child! and I explained I can show him the booking, he said ”You can show me what you want, I don't care!”. After 5 mins he realised that I was correct and the booking was for 2 children on his system. He then said I didn't book with ********** and told me I booked with *******! I said the booking comes across as ******* but he called me a liar!

My wife and I stayed here to facilitate a visit to a local business on behalf of a charity, meeting up with 6 colleagues for dinner, one of whom also stayed and was equally unimpressed. This place has the potential (buildings, etc) to be really nice but appears to be being run on a shoestring and is certainly let down by poor organisation and management, a view shared by my wife who spent 30 years in the hotel trade. The rooms are equipped to what I might describe as Premier Inn plus standard and ours would have been perfectly acceptable had the heating been on. Despite a mixture of contradictory explanations (excuses) from a receptionist there was no sign of any heat during our 16 hours, or so, there, leaving the room OK for sleeping but not for sitting. The bar and restaurant were also a bit marginal on temperature and basically good food was let down by being served on cold plates. The lack of any cask ale (on their one handpump) didn't go down well with any of the male members of our party and they ran out of house red partway through our meal. Their electronic ordering/charging system also failed to cope with dividing the cost of 8 meals 4 ways unequally, the very helpful young waitress having to resort to a calculator to work things out. In short, chaos reigned and my wife and I won't be returning.

Our experience was below average, for £. Room very small, our door handle missing, Somebody else's medication was found just under the sideboard (could not be missed) Bed - not to my comfort, slept poorly, cold room and not very welcoming, On our arrival, the welcome was not as I would expect from any ”guest house” NO PARKING, and the recommended parking by this what i would call a ”bedsit” Locks up at 19:30 and reopens ”early”, there was no mention of the parking until you get a confirmation email, because of the nature of our visit. This was not good enough, and the local parking was shocking, and at the time there are roadworks which made parking even more difficult, this ”guest hse” is NOT suitable for disabled, Breakfast : was ok, but was told that mushrooms are not available due to ”they take too long to cook” very odd as they only take minutes, the tea/coffee/juices did not come, I had to ask mid breakfast, And anything from ”basic standard English” have to pay extra, even a capachino was extra charge, 1, parking situation should be high lighted 2, I would not advertise as a guest hse 3, cleaning is poor- should NEVER find other people medication, 4, TV , signal would be better, I would not stay or recommend this accommodation Good point : close to canel for a nice stroll,

The hosts have built a very good bed & breakfast establishment. Professional and attentive, very easy to talk too. The rooms are very clean and comfy. Tea & coffee & toiletries supplied. Breakfast is pre ordered and hot breakfasts are freshly cooked and very enjoyable. Good location too. We will definitely be returning when next in Kidderminster.