Hotel terbaik di Telford

I was desperate for a hotel in Shrewsbury but got let down so I came across this delightful pub with rooms omg I booked 2 rooms for myself and elderly mum we had a lovely 2 night stay here the beds were comfortable beautiful pillows great shower white stuff toiletries a fresh carafe of water plenty of tea coffee ect amazing breakfast we couldn't fault anything very peaceful surroundings and we dined in the restaurant twice you can tell the quality of the food used by local farmers we will definitely return the staff were so friendly and helpful thank you for an amazing break

Good standard large rooms

Where to begin with this one? Firstly i requested to cancel as i was coming down with COVID like symptoms. Ramada Telford seem to not mind that though, so that request was denied (no offer of another stay, or partial refund, nothing). Felt better day of, and decided to travel. On check-in (nor on the website, photo attached) i wasn't told anything about the pool being out of service. Turns out it was. No offer of a full or partial refund. Nothing. Luckily, Trip have stepped in with a good will gesture. Spoke to some people (named below) by email afterwards and basically told ”nothing they can do” and ”it's trip's fault” that the website didn't reflect that their pool had been out of action since DECEMBER. Awful customer service, facilities not available. AVOID AVOID AVOID! Specifically bad service via email: Lis Frost & Richard Bowen

Absolutely loved this hotel the golf course was very nice the room was brilliant staff couldn’t have been more helpful the breakfast selection / options were amazing.. that’s the positives out the way , we we’re a group off 12 so had evening meal as part off the package this was very limited with very few options, the drink prices in the two bars were ridiculous example £14.25 for unbranded double rum and splash of coke !!!!

We stayed for 3 nights in a Privilege King Room. The room was a good size. The bed was very comfy; the duvet was slightly too warm. The TV was an impressive size. Wi-fi could be a lot better. The shower had good water pressure. The room came with empty bottles of conditioner and body lotion. We didn't use the swimming pool facilities, but they looked impressive. The bar was reasonably priced; 2 bottles of Rekorderlig for £8, cheaper than our local. Staff could do with a major attitude change. We mentioned to reception that we were missing items from the bathroom (conditioner and body lotion), and the receptionist told us that they would bring some up. They still didn't bring this, so we mentioned it again later on. We were advised that they had spoken with housekeeping, who had advised that they had refilled the bottles, which they hadn't. We ordered housekeeping for the following day, but they came late and were extremely rude. They didn't do much of what was needed. The floor wasn't hoovered, and the tea, coffee, and sugar were just thrown on the tray next to the kettle. The fire alarm went off early in the morning, and we were not advised of the alarm being tested. We were extremely unhappy about this, as it woke us up.

This has been my first stay and it definitely won’t be my last. Having attended a conference at the International Centre, next door, it’s absolutely convenient to get there, being a few steps away. Staff at the hotel are excellent and so very helpful. Matt has been exceptional and highly recommended. Rooms are very clean and bathrooms all have walk in showers (there are no baths), multi channel tv’s, tea & coffee making facilities (tray located in the wardrobe) and excellent WiFi. Beds are extremely comfortable and offer a great night’s sleep. There is no restaurant for food (except breakfast) so you can eat at the Holiday Inn next door. Breakfast is included with all room rates and is a continental spread, with the addition of bacon and baked beans. This hotel should be viewed as a 3* for facilities, but 4* in terms of service. Having read some of the comments in the various sites, I do wonder whether it’s the same hotel they stayed in, as I couldn’t fault the staff or breakfast (for those who know, it’s similar to what you get in some Holiday Inn Express properties). Please also remember that if you are staying here multiple nights, housekeeping is only offered on check out. For location to the Conference Centre and the level of service offered, plus quality of the rooms, it’s definitely a 5 star rating from me.

The swimming pool was nice. The service was good. Dinner for 2 adults and 2 kids was around £50 (two courses) and the food was nice as well. If you are IHG member, you can check out at 12 noon.