Hotel terbaik di Serrekunda

I attended as part of an overseas aid convoy, we were two days late arriving due to being stuck on a mud road in Mauritania. The females on the team that spoke with reservations got some special deals such as full board and laundry at reduced rates however nothing available if you were male. The first two days was heavy rain and my room was flooded twice on the toilet area, it's apparent this has happened many times before as there is mould and main the bathroom, you can smell the damp. There is a fridge in the room and I noticed people getting water daily to their doors, this appeared once for me during my 7 day stay. The pool is constantly filthy with flies and cockroaches, even a dead lizard, I asked for the pool to be swept snd this was ignored until the following morning, we were literally swimming amongst flies the whole time. Staff at the bar were confrontational and would talk to you in English but then talk about you in the local language. The restaurant manager last night was just aggressively shouting at the staff which wasn't a great dining experience. The spa is ok and I had a nice massage though the prices are ridiculously expensive at 110 euros for a 100 minute massage. Bearing in mind this is an average monthly salary for some it's clearly over priced. The beach is pleasant and you can walk for miles however the locals hassle you for money and gifts, complaining that you are rich white people who don't care about the gambians. My room was cleaned daily and there is a great laundry service however I would get bugs including cocoa roaches in my room also.

Overall I rate this hotel as 4 stars. Having said that we did have a few issues. Someone previous referred to this hotel as Fawlty Towers. For the first few days of our 18 nights stay I could see where he was coming from. Problems first. On arrival at the airport we expected to be greeted by the taxi arranged through the hotel. It was not there. After many phone calls our ride arrived. If we went again I would not bother with 30 euro taxi ride and would take a local taxi at about £20 at silly o'clock. When we arrived at the hotel a man spoke to us and claimed he was the taxi driver due to pick us up, he was on time but we told him to go away. Complete nonsense. We didn't tell anyone to go away. Even as a first timer I could tell the Gambians apart. He was definitely not there. I refused his card. No way would I use him. Our first room was large and comfortable but the safe didn't work. The next morning someone came to show me how it operated and agreed it was broken. We were immediately moved to a new room. The new room was large and comfortable but the toilet wouldn't flush overnight. Not normally too much of a problem but my husband was very ill with v&d due to fish allergy. Being ill and the toilet not flushing all night was very bad. They said they would fix it. We went away on an overnight trip and when we returned I was ill - nothing to do with the hotel. The toilet didn't work. My husband ran up and down the stairs a few times. The night man would flick a switch in a cupboard somewhere and the sewage pump would work again for an hour or so. We moved rooms again the next day as we refused to be fobbed off and they said no other rooms had that issue. We had toilet flushing issues again but this time the issue was fixed quickly. WiFi in the third room didn't work unless I stood outside our door. Plus points: The staff were lovely and helpful. Malick, our room attendant, was very kind and caring. He arranged for a fridge that actually got cold as the one in the 3rd room got cool only. The bed was very large and comfortable. High quality sheets and towels were a bonus. His and her sinks were good. Shower was good. Sprayed in various directions with easy to use controls. TV in room showed British football - big plus. Air con worked well. WiFi worked well in parts of the hotel. They had frequent conferences and seemed to move routers to suit the business people. Once we learned where we could get the best signal we could easily Skype call back to the UK. Sunbeds were very comfortable and plentiful. Actually we usually got a good WiFi signal by the pool. Pool looked clean and was used frequently by Europeans (albeit cold). Breakfast was good. Supposed to start at 7.30am but this only worked if we stood there and told them what we wanted. They make lovely porridge. Egg station was good for make to order eggs, hot buffet with sausages, beans etc. toaster, fruit juice, coffee, cereals, f

We stayed at this resort as a group of nine, and very Apartments and the Nian Villa. The resort itself is a treasure. Its location is fantastic as it is very close the ***** and restaurants and bars. . The apartment suited couples and single travellers . The staff are friendly and welcoming although we felt the site manager was a little dismissive to some of our enquiries . We booked direct which saved us a little bit of money included free air-conditioning . The grounds are lovely in some areas, although some work is required around the Nian Villa . The Philip was a beautiful Hideaway, which suited a couple and two single travellers. It also accommodated the rest of our party when they came over for drinks et cetera . We all agree that we would definitely return

The hotel is an oasis of quiet, calm, charming efficiency. The rooms are large and stylishly decorated, and the beds are very comfortable. My room 720, had a lovely view over the main pool to the restaurant and the sea.Everything worked including a very efficient Air Con. Breakfast every morning was a delight, a hot counter producing delicious food to order, and a buffet of continental style meats, cheese and various Salads. The breads were delicious and the pastries looked wonderful, but I don't have a sweet tooth so didn't try them. Finally I have to say how wonderful the staff are with genuine smiles and prompt service. I would definitely recommend this as a restful place to stay, an escape at the end of a day from the noisy, dusty, exciting hustle and bustle of everyday Gambia.