My first impression when I checked in was good, I made a reservation from tiket.com for a deluxe room and then they gave me a free upgrade to a premiere deluxe room. at that time I was given a non-smoking double bed room 208. I asked to change to a smoking room and they gave me a smoking twin bed room 230. When I entered the room, it seemed that the room was not ready because there was still trash on the floor, in the bathroom trash and used drinking glasses (with water) and used hotel sandals in the bathroom. after I complained, I was given room 245, a smoking double bed with a view of a dirty roof. I have made a request on that night that tomorrow I want to see room 208 non smoking with a city view. Next day in the morning there was no confirmation from the hotel that they can showing the room that i requested last night and when I confirmed, they said the room was fully occupied. when I complained to the receptiom desk by phone, I was approached by 3 hotel staff to the room. when I submitted my complaint, the three of them seemed to be attacking me back by blaming me for not contacting the receptionist since morning to see the room. Otherwise they dont have good coordination between each other when they changing their shift. the way they serve guest complaints is really very horrible, terrible. it seems they don't want to be blamed and are self-defense. this is very bad complaint service. then on the second night I had an order at a restaurant on the 1st floor and 6th floor. When i finished on 6th floor i asked the cashier to get the payment in my room because and it must to be paid on that night. 00.34 WIT They came to my room and i make the payment by transfer after few times confirmation about my order because there was a wrong order in my bill. And at 01.00 WIT they knocked again my room door and called straight to the room just to ask the bank proof transfer of my FnB billing. they seemed to really chase me for this payment bill (the bank transfer proof) like I will going to run away from this hotel, even though I'm still staying 2 more nights here. when I complained what they did it to me, the restaurant staff blamed me too (again) by saying ”you also asked for your bill when we are closing already”. What a damn god!!! Self defense (again). Even though while I was on the 6th floor no one saying any information about the closing bill, their last order and their closing time. And when I asked about the maximum what time of their SOP when they want to disturbing the guest, the woman was just silent. they knocked the guest room door and called many times at 1 pm in the morning just to ask for proof of payment transfer like a very very very important urgent emergency thing. Thats the story of my first night stay in this hotel. I dont know what will gonna happen again in my next day until check out. the way they serve guest complaints is really bad and very bad. staying here gives the impression that it is
Dengan menginap di Marina Mamberamo Hotel di Sorong, anda akan berada dalam lingkungan 5 minit memandu dari Pelabuhan Sorong dan Vihara Buddha Jayanti. Hotel ini berada 4.5 km dari Masjid Raya Al Akbar.
Hotel ini dibina pada 2014.
Anda boleh menikmati sajian di restoran yang disediakan untuk tetamu Marina Mamberamo Hotel, atau singgah di kedai runcit/mudah beli.
Kemudahan yang ditampilkan adalah termasuk perkhidmatan pencucian kering/dobi, meja/kaunter hadapan 24 jam dan lif. Tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.
Selesakan diri anda di salah satu daripada 67 bilik berhawa dingin yang menampilkan bar mini dan televisyen skrin rata. Akses Internet wayarles percuma membolehkan anda sentiasa berhubung, manakala program kabel disediakan untuk hiburan anda. Bilik mandi persendirian dengan pancuran mandi menampilkan selipar dan pengering rambut. Kemudahan yang disediakan merangkumi telefon dan pembancuh kopi/teh, manakala pengemasan disediakan setiap hari.
Dengan menginap di Royal Mamberamo Hotel di Sorong, anda akan berada dalam lingkungan 5 minit memandu dari Pelabuhan Sorong dan Vihara Buddha Jayanti. Hotel ini berada 4.5 km dari Masjid Raya Al Akbar.
Gunakan kemudahan sesuai yang disediakan, yang termasuk akses Internet wayarles percuma dan perkhidmatan rencam.
Nikmati masakan antarabangsa di Mirtamani, sebuah restoran yang menampilkan bar/ruang istirahat, atau memilih untuk menjamu selera dalam bilik dengan menggunakan perkhidmatan bilik yang ditawarkan.
Kemudahan yang ditampilkan adalah termasuk surat khabar percuma di lobi, meja/kaunter hadapan 24 jam dan tempat simpanan bagasi. Tetamu boleh menggunakan pengangkutan ulang-alik lapangan terbang dengan membayar surcaj manakala tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.
Selesakan diri anda di salah satu daripada 76 bilik tamu berhawa dingin. Akses Internet wayarles percuma disediakan untuk membolehkan anda sentiasa berhubung. Bilik mandi dilengkapkan dengan pancuran mandi dan pengering rambut. Kemudahan yang disediakan merangkumi air botol percuma, manakala pengemasan disediakan setiap hari.
1 ulasan
3.6/5
Harga bermula
RM 128
satu malam
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Hôtel confortable situé sur les hauteurs de Sorong, un peu à l'écart du centre ville. Personnel gentil et disponible. Chambre agréable, propre et clim silencieuse. Vue sur la mer. Bon rapport qualité/prix. Mention spéciale pour le restaurant situé en haut de l'immeuble avec vue sur la ville et la mer. Personnel super gentil en particulier Tasya mais service un peu long. Le petit déjeuner est prévu quasiment exclusivement pour les indonésiens, ce qui ne laisse que des toasts et des oeufs pour ceux qui n'ont pas envie de se lancer dans des plats cuisinés dès le matin. C'est dommage car le buffet est copieux. Il y a peu de touristes occidentaux au Belagri, ceci explique peut-être cela.
This is not an expensive hotel and it is well located. But it is very poor. It is basic as the price would indicate but the place was still underwhelming. The internet (wifi) barely functioned with constant drop outs. And the bathrooms were well overdue for a decent clean. While we were there, there was a church convention. This meant that the corridors were full of running, screaming children all day long. Ok kids will be kids. But at 10pm we finally had enough and tried to find something resembling adult supervision. The hotel apologised. The rampaging, running and screaming finally died down at around 11pm… God forbid you were on an early flight and was looking for sleep.
We needed a clean and quiet place for one night at each end of our week-long stay in Raja Ampat. The Swiss-Belhotel fit the bill perfectly with very comfortable rooms, helpful staff, and a full service dining with local and European cuisine. All this for a VERY reasonable price. We will be back.
Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available.Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For an elevated experience at hotel, select rooms are equipped with air conditioning to improve your stay.Expand your in-room entertainment choices with various amenities, such as television offered in certain accommodations. In select rooms, the hotel offers visitors access to bottled water.It is worth noting that certain guest bathrooms feature toiletries and towels for your convenience.
Experience an abundance of unparalleled facilities and features at City Homestay. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel.Visitors can take advantage of complimentary parking directly at the hotel. Smoking is limited to specified smoking zones.
For the same price, you can get a better hotel in Sorong . My superior room was clean but much tired. However, bed was confortable and bathroom have hot water and good pressure but sink was broken. It was impossible to adjust the A/C whit the remote controle: it was ”on” or ”off.” Breakfast should have more choices.
This hotel is located next to the Domine Eduard Osok, Sorong airport. It takes 10 minutes by walk you can get to the airport and it's good for those who takes the early morning flight. The front desk staffs are very friendly and helpful. Room are clean except the pillows are not comfortable or maybe need replace the room which I stayed. Overall is still good for a night day.
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