Hotel terbaik di Colleretto Giacosa

Antico cascinale completamente ristrutturato, mantenendo elementi tipici. La struttura è immersa nella campagna e offre tranquillità e pace. La camera era spaziosa, pulita e molto elegante, di notte si dorme bene con il sottofondo dell'acqua che scorre nel mulino sottostante. La colazione, servita su una terrazza panoramica e rilassante, è abbondante e variegata. Sono presenti prodotti numerosi dolci e salati, dalle uova alle torte fatte in casa. Io sono celiaca e mi hanno proposto numerosi prodotti senza glutine. L'unica nota agrodolce è rappresentata dalla strada di accesso all'agriturismo, sterrata e molto stretta.

Abbiamo soggiornato per una sola notte, insieme alla nostra cagnolona, e ci siamo trovati davvero molto bene. La camera era spaziosa, moderna, pulitissima con frigo bar in dotazione; inoltre essendo a piano terra avevamo accesso diretto al giardino. Abbiamo dormito benissimo in quanto il letto era davvero comodo. Al mattino, la colazione era abbondante con tantissimi prodotti salati e dolci freschissimi; la ragazza della colazione è stata molto gentile così come anche il personale della reception. Complimenti, super consigliato essendo anche in ottima posizione per raggiungere i vari luoghi turistici.

We were looking forward to a stay at this hotel as it could have been the perfect location for us during frequent drives from France to Italy, unfortunately things started to go wrong from the minute we arrived. The receptionist told us we were not allowed to park in one of the hotel spaces at the front of the hotel, moreover we needed to pay for their spaces at the back of the hotel or alternatively park for free in the Lidl supermarket opposite. She said the front spaces were kept free for any local people who “may” want to eat at the hotel, even though we had actually reserved a table in their restaurant for dinner anyway. We felt absolutely unwelcome! Then we checked into our room. The door entrance to the room is difficult, the bed is hard and the lighting makes it impossible to use the dressing table for make up and hair, as does the minimal lighting in the bathroom. Dinner in the restaurant was not up to the standard we thought we would get for the price paid. I had to return my very rare steak twice although the waiter had previously assured me that the chef was happy to cook my steak to medium. The potatoes on my dish and my husband’s meal were completely burned and inedible.By the time my steak came back the second time, my husband had finished what he could eat of his meal. As I have absolutely never had to write such a poor review of any hotel, I asked to talk to Evis, the hotel Manager first, to explain my disappointment. We were not looking for a discount on our bill, just for Evis to acknowledge the problems we had faced. Sadly doing that seemed too difficult for her and she simply took the small price of the burnt potatoes off the bill. Her parting comment was that maybe we were not used to staying in a 4 star hotel! We left with the impression that this hotel does not welcome tourists and is only interested in “selling” the hotel to local people. We would not want to risk another meal or an overnight stay here again.