Hotel terbaik di Settimo Vittone

Отель вызывает смешанные чувства. С одной стороны это прекрасное и уникальное место- пожить в реальном замке, получить весьма необыкновенные эмоции, которым не мешают даже подьем в 4 лифта. Номер буквально огромен! Отличная соответственно звукоизоляция от метровых стен. Но на этом все положительное заканчивается, ибо в отеле системная проблема с сервисом и их много: 1. 0 безопасность днем, ибо кто угодно по сути может из посетителей замка пройти в зону номеров. 2. По факту не круглосуточный ресепшен и даже не с 8 до 20. При том, что говорили что кто-то там что-то сменяет- в реальности никого вообще с 20 и этак до 9 утра. 3. При той цене, что платишь в отеле вообще слышать не слышали о тапочках и халатах. 4. Раздолбанная сантехника. 5. Очень большая проблема зимой - отопление. Без него холодно (ожидаемо), но оно не жидкостное и не тихое конвекционное, оно какое то с диким шумным вентилятором. В результате сильный шум с котором если хочешь тепла- придется спать и это мешает. Регулировать это толком не получается в виду глючности управления. Итого или жара или холод. 5. Проблемы не устраняются. Забилась душевая. Говоришь об этом на ресепшене. Говорят что все сдеоают и никто не устраняет. 6. Посредственный завтрак, не предназначенный для детей, нет кашек и т.п. Итого или соглашаетесь на указанные проблемы и получаете эмоции от проживания в замке или это не стоит указанных денег как в целом отель.

We were looking forward to a stay at this hotel as it could have been the perfect location for us during frequent drives from France to Italy, unfortunately things started to go wrong from the minute we arrived. The receptionist told us we were not allowed to park in one of the hotel spaces at the front of the hotel, moreover we needed to pay for their spaces at the back of the hotel or alternatively park for free in the Lidl supermarket opposite. She said the front spaces were kept free for any local people who “may” want to eat at the hotel, even though we had actually reserved a table in their restaurant for dinner anyway. We felt absolutely unwelcome! Then we checked into our room. The door entrance to the room is difficult, the bed is hard and the lighting makes it impossible to use the dressing table for make up and hair, as does the minimal lighting in the bathroom. Dinner in the restaurant was not up to the standard we thought we would get for the price paid. I had to return my very rare steak twice although the waiter had previously assured me that the chef was happy to cook my steak to medium. The potatoes on my dish and my husband’s meal were completely burned and inedible.By the time my steak came back the second time, my husband had finished what he could eat of his meal. As I have absolutely never had to write such a poor review of any hotel, I asked to talk to Evis, the hotel Manager first, to explain my disappointment. We were not looking for a discount on our bill, just for Evis to acknowledge the problems we had faced. Sadly doing that seemed too difficult for her and she simply took the small price of the burnt potatoes off the bill. Her parting comment was that maybe we were not used to staying in a 4 star hotel! We left with the impression that this hotel does not welcome tourists and is only interested in “selling” the hotel to local people. We would not want to risk another meal or an overnight stay here again.

Sono anni che soggiorno all hotel per il periodo del carnevale a ivrea e mi sono sempre trovato benissimo. Da ivrea si raggiunge in 10 minuti in Auto. Quest anno ho scoperto che ho potuto vedere in camera anche la partita di calcio della mia squadra che veniva data su sky. Per me lo trovo un valore aggiunto che raramente ho trovato in strutture anche più blasonate.