Looking at the photographs it's clear that the rooms in this hotel vary considerably. We had a smallish modern looking room which was all we needed. Although situated next to a tram line the room was quiet due to the double glazing and roller shutters. Our bathroom was large but had the strangest taps I've ever seen. The hotel is four star rated but I think three would be more realistic and the decent price reflects this. The breakfast which was included was excellent although it's not the sort of thing I would like to contemplate if the hotel were operating at capacity.
Hotel situato a fianco della stazione, separato da via Nizza. Si arriva in centro comodamebte a puedi in bemmeno dieci minuti ed è comodo se si arriva in treno, ma la frequentazione della zona di barboni e personaggi dubbi non è certo gradevole. La camera singola molto ampia, ristrutturata, senza moquette, letto poco rigido ma comunque comodo, bottiglia d' acqua di cortesia ma minibar vuoto,balconcino in ferro battuto,scarsa insonorizzazione. La struttura avrebbe bisogno di un restyling, soprattutto i due ascensori, piccoli, lenti e uno col pavimento scricchiolante che dava l'impressione di sfondarsi da un momento all'altro. Personale reception poco empatico. La colazione a €7 andava prenotata possibilmente la sera prima ma l'orario di inizio alle 8 non era compatibile col mio orario di partenza.
I recently stayed at Opera35 for two nights, but unfortunately, the experience was marred by poor service. Upon arrival, I was informed that there were no parking slots available for the first night (the hotel has, in fact, only 5 parking slots in front of it, while the private garage is at around 8 min walking). However, the receptionist did manage to secure a slot for the second night. Unfortunately, when I returned the next evening, I found that the slot was already occupied by another car. The gentleman at the front desk provided excuses but no solution. Additionally, I was not informed that the hotel is located in a ZTL (limited traffic zone) area until I realized it myself. When I asked for information, I was told that I should have paid a fee for the zone, which I found unacceptable (other hotels manage to get an exemption for it for their guests). During the shift change, the new staff member at the front desk suggested that I should have registered and paid for the access by myself, after my insistence, he said he could access to the system with the hotel’s credentials and asked me to make the request (I literally stepped back to the front desk and made the request myself). I did expect a higher level of service from a boutique hotel in a prime location, priced at over 200 euros per night. While the location and breakfast are amazing, and the rooms are satisfactory, the front desk service is subpar. Overall, I would rate the hotel as 0.
Sangat Baik
59 ulasan
4.5/5
Harga bermula
NZD 286
satu malam
Semak Ketersediaan
Anda Mungkin Menyukai
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We had a reservation at an apartment in Turin for two nights but due to a miscommunication we were not able to find the key to get in when we arrived. I drove to The Hotel Italia and luckily was able to get a room for one night without a reservation. It was an older hotel with a small but adequate room. The man at the front desk was very nice and saved us a parking place right in front of the hotel. He also gave us the name of a good restaurant called Giovanni which was right around the corner.
Siamo stati in questo hotel 4 giorni in occasione di una nostra vacanza autunnale. Ci siamo trovati benissimo in tutto,sia come camera,personale,pulizia,ristorante,ma soprattutto la posizione dell’hotel era vicino a qualsiasi fermata sia di tram che pullman,ci siamo mossi tranquillamente con i mezzi per visitare la che di Torino. Grazie mille a tutto il personale dell’hotel,ci tornerei tranquillamente se ci saranno altre occasioni! Un grazie e abbraccio dai vostri ospiti baresi
The staff was simply great. From the checkin, through the dinner, breakfast, and check-out, we were greeted by very helpful and cheerful staff. The hotel was itself very clean and tidy, the rooms adequately sized with comfortable beds.
Terletak di Turin (Sassi), Parco Sassi Hotel berada dalam lingkungan 10 minit memandu dari Mole Antonelliana dan Katedral Turin. Hotel ini berada 4.7 km dari Piazza Castello dan 5.4 km dari Istana Diraja Turin.
Berseronoklah dengan kemudahan rekreasi seperti pusat kecergasan atau kecapi pemandangan dari taman. Hotel ini juga menampilkan akses Internet wayarles percuma, perkhidmatan rencam dan dewan bankuet.
Dapatkan santapan anda di salah sebuah daripada kedai kopi atau kafe di hotel, atau pilih untuk menjamu selera dalam bilik dengan menggunakan Perkhidmatan bilik 24 jam. Hilangkan dahaga anda dengan minuman kegemaran anda di bar/ruang istirahat. Sarapan bufet percuma disertakan.
Kemudahan yang ditampilkan adalah termasuk pusat perniagaan, perkhidmatan limousin/kereta bandar dan daftar masuk ekspres. Tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.
Selesakan diri anda di salah satu daripada 42 bilik tamu yang menampilkan bar mini. Akses Internet wayarles percuma membolehkan anda sentiasa berhubung, manakala program satelit disediakan untuk hiburan anda. Bilik mandi persendirian dengan tab mandi atau pancuran menampilkan kelengkapan dandanan diri percuma dan pengering rambut. Kemudahan yang disediakan merangkumi telefon serta meja dan surat khabar percuma.
Ok I have them a chance and they failed. When I go to a hotel I expect air conditioning as a bare minimum and when I got to my room the temperature would not drop below 23.5. I asked reception and they said they will see what they can do. Later that evening I checked again and it was still hot. Opening the door would just things so noisy so I asked for a fan. No fan A guest should be able to drop the temperature below 23.5 and I personally have not had this experience before. As an ex hotelier I think it’s shocking and should not be allowed. So back I. My room I’m sweating and it will be a sleepless night so looks like a check out could be happening. The restaurant is good and that is the one I have. Well done
This hotel hold the best position in the centre of town close the the train station and the main shopping street. I have stayed here before, and also at many hotels in Turin over the years. The breakfast was varied and plentiful. The room had good facilities and did have a fridge and kettle. Staff were friendly and spoke good English. Highly recommended. I would definitely stay here again.
Bagus
97 ulasan
4.1/5
Harga bermula
NZD 133
satu malam
Semak Ketersediaan
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4.5/5
Sangat Baik
LLucia P.Eccellente.
Camera molto grande, accogliente, luminosa e perfettamente riscaldata, letto comodissimo, bagno con doccia molto ampio, colazione varia e abbondante, staff molto disponibile.
Wow! I just have to say WOW - the hotel, the staff, the location & the opportunity to visit the Fiat test track! Firstly, the room - really spacious and well laid out - clean comfortable and a bonus of a walk in shower. The beds are comfortable and the bathroom amenities were plentiful and replenished often. Secondly, the staff Silvio at the front desk greeted us with such warmth and kindness- it was our first time visiting Turin and he could not have been more helpful - advise on wine, cheese and places to see. The breakfast & dinner staff were so welcoming - service was IMPECCABLE!!! The food was plentiful, varied and delicious. Thirdly, the location perfect for us- quick walk to the Metro, bus stop, grocery store, Eataly and the Lingotto shopping mall (with TONS of options for snacks, gelato, coffee or food). We would definitely return to Turin and the DoubleTree Lingotto is the place we’d want to be !!!
AAndrea Antonio MagnanoThe hotel is conveniently situated near Turin Porta Susa station. It’s less than 5min walk to the station. Around the area, there are a lot of cafes and restaurants to choose from. I would suggest for constant travelers. The hotel has good selection of food for breakfast. The staff are nice and attentive.
PPengguna TetamuSituation excellente en plein centre historique de Turin. On a pu absolument tout visiter à pieds. Pleins de restaurants, bars, cafés, Gellateria près de l'hôtel. Parking payant sous-terrain et protégé sous l'hôtel. Hôtel moderne, propre. Personnel très professionnel et aimable. Petit-déjeuner buffet consistant et complet. Nous retournerons sans aucune hésitation dans cet hôtel.
I stayed at this hotel for a 3-night period between Friday and Monday. The Hotel's location is quite convenient, only a couple of minutes walk away from both the Turin rail station and a metro station and 15 minutes walk away from some of the major sights and locations to be found. Several restaurants and cafes can be found in the neighborhood. I arrived quite late at night and had no issues with checking in at such a late hour. The room was a one-person room with a window overlooking the square, quite comfortable with a small flat-screen TV, a bed, a couple of chairs a clothes cupboard a small table, and an ensuite bathroom which may not be the most comfortable for tall and robust folk. Breakfast is served between 07:00 and 10:00.The continental breakfast was superb both in choice and quality. British-style breakfast is available as well but the food choice pales when compared to the continental breakfast, this doesn't mean however that it's bad by all means. Most of the time spent at the hotel was between bedtime and breakfast. Hotel hygiene was impeccable. Was surprised by toothbrushes and toothpaste being offered to guests. The staff was courteous and helpful with directions for major landmarks. Will be back here should the occasion arise.
I must admit I had my concerns. My first impression I had when I saw this place while booking it was that it is some kind of a youth hostel. Yet, I took the chance and booked it. I am glad I found this most welcoming hotel. This is a mixed facility. The first 4 floors are only for university students and the top 2 (5+6) are for hotel guests. The decoration is great, new and maintained greatly. They even installed a new decorative wall paper in our floor even that the walls were in a very good shape. The staff is great, both at the front desk and the Baristas at the open dining area. The lower ground of the hotel is amazing. It has laundry machines and dryers operated by a convenient app provided by the front desk. It has quiet learning area, a gym, cooking stations, table tennis, pool table and a large screen to project your movies. Breakfast is very basic, yet, the coffee is great. The rooms terraces face the interior yard in which students may gather and have some fun. Don't mistake, it is fun, not extra noise or anything like it.
AAvinoamroAbout a month ago we booked a room for three in a hotel on a website. At the time of booking, I made sure the hotel had an air conditioner. When we arrived we tried to turn on the air conditioner but failed. We went to the reception and there we were told that it was the municipality's instructions. A check at nearby hotels revealed that the claim was false. When I demanded to turn on the air conditioner, the receptionist threatened that if I continued arguing she would call the police. The next day I talked to the hotel manager and it turns out that it is not the city's guidelines but the hotel's policy that decides when I am hot and when I am cold. They also immediately updated a section on the website that states that the air conditioning is according to seasons. Including rooms in a poor state of maintenance, old and torn towels, the only reasonable thing is the breakfast.
PPengguna TetamuUn amica mi ha prenotato questo hotel perché vicino a casa sua e dalle recensioni che leggo sembrava fatiscente, ma è stata una buona sorpresa ed un prezzo abbastanza buono. Buonissima la posizione, 10 minuti ed ero in piazza castello. Il personale è un pò giovane, ma competente. Buona colazione, fin troppa roba per quel che mangio io! Uniche 2 pecche: il bagno era un pò piccino e senza finestra... poi la struttura è ”antica” ed ha bisogno di attenzione, ma è tenuta comunque bene.
I stayed at this hotel for a week in June, and the customer service really stands out from the rest. The staff is available and equally positive regardless of the time of day. I was a little unlucky with the AC in my room and had to change rooms initially, but the AC still didn't work there. A girl from the front desk came over several times and stayed until she made sure the problem was solved. On our early morning flight home, the receptionist on occasion helped us with a taxi during the night. He made sure we got coffee and breakfast to take away, even though we only had a few minutes before the taxi arrived. They helped us a lot with great advices for restaurants nearby as well. I highly recommend this hotel.
AAngelinaI loved my room, it had a great view from the balcony. I loved the power shower. The bedroom was clean, comfy and a good size.
I also loved it's location. I'm an invalid but I was able to reach the train station and all the lovely shops.
Breakfast was perfect for me. The staff were really friendly and helpful.
I will definitely promote your beautiful hotel. Also the living room was really beautiful and comfy.
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